Our annual Anniversary trip Away made extra special by the staff and service at the Swan..Lovely gesture of a little gift in our upgraded room,which may i add was gorgeously decorated..Clean but not clinical,modern with with tradition blended perfectly..Thankyou to everyone for a perfect sray..
Chris
Chris ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 20์ผ
Craig
Craig ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 18์ผ
Libby
Libby ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 16์ผ
Zoe
Zoe ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 15์ผ
Allison
Allison ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 10์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 8์ผ
Christine
Christine ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 7์ผ
A bit disappointing
A bit disappointing. Lovely hotel and position on the river but a couple of things in the room didn't work and we didn't think that the food was as good as previously.
Janet
Janet ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 5์ผ
One of my favourite hotels ever
I love this hotel, this is my third stay, first time with the family.
The hotel overall is gorgeous in beautiful surroundings.
The restaurant was lovely as was the food and the cocktails and the service was impeccable.
The room was a family room and was huge! No falling over each other loads of space, plus an added touch the fan was already running when we got there as it was a warm day, thank you.
Tiny issue with team doors banging in the morning (not unreasonable time but nonetheless) but this will not stop booking another visit at all.
Sharon
Sharon ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 4์ผ
comfortable, clean and excellent gym
Always a pleasure to stay at the Swan.
John
John ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 4์ผ
Iain
Iain ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 3์ผ
Terrible night's sleep.
Terrible night's sleep. We stayed in a room a few feet away from a very loud wedding disco. When I complained thry said a mistake had been made and thry should have either booked a room further away or told me about the wedding. Although I had very little sleep I was given a full refund. The dinner and breakfast was fine, sltaff were very good and a beautiful location. If only thry were more organised in their room allocations I would have given a 4 star review.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 29์ผ
Fab hotel, food and staff
Great location and views. Attentive staff and good food.
James
James ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 23์ผ
Nicholas
Nicholas ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 22์ผ
Great Could be Better
Great location, lovely hotel.
Parking is good, there is a large free car park.
The restaurant is good serving great meals.
Only bugbear is that the service at breakfast is ok if you've got all day but not great if you want to get a move on. Why aren't you like other hotels where I can help myself to juice and cereal and that will shave 10 - 15 minutes off the time?
Paul Andrew
Paul Andrew ๋, 3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 19์ผ
Craig
Craig ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 14์ผ
Beautiful riverside location
Super location, room overlooking the Thames. Great riverside bar and restaurant, quick service for food - just need to bring cutlery out first! Would definitely stay again
Jennifer
Jennifer ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 13์ผ
N s
N s ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 12์ผ
Peter
Peter ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 8์ผ
Andrew
Andrew ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 8์ผ
Rose
Rose ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 7์ผ
Maddy
Maddy ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 6์ผ
Lovely hotel, great restaurant, average service
Loved everything about our stay - hotel was lovely and in a beautiful setting next to the river, food in the restaurant was superb.
The only downside was the hotelโs response to there being no water in our room in the morning.
I tried several times to contact reception on the phone, but it was engaged every time. When we went down for breakfast and I spoke to the receptionist, she was sat playing on her mobile phone and her response was very dismissive - โoh yeah, a few rooms have reported the water is out and the gym tooโ. Iโm surprised that in this situation there wasnโt more effort to proactively contact guests and apologise, perhaps make alternative arrangements to allow people to shower etc.
Unfortunately the issue wasnโt fixed before we checked out and so we had to leave without being able to shower. There was no attempt to apologise, let alone offer any kind of reimbursement for the poor experience.
A disappointing end to an otherwise lovely stay.