Started off rough as didnโt have the room I reserved (king) so had to accept double room. When checking out total was more than supposed to be, as we had to take double room it was on upper floor and they were going to charge more! Clerk at checkout was nice and helpful, clerk at checkin acted as though I was a bother. Breakfast on day 1 was out of food one hour before closing and they didnโt make any more- many people were upset about that. Day 2 we went 2 hours before closing and did get to eat but it was running low when we left. Had to ask for toilet paper (only little left on roll), lampshades need to be replaced- cracked. Good was location as right at entrance to state park, bed was very comfortable-slept great!
Connie
Connie ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 9์ 2์ผ
Good hotel for our last-minute booking. Right near the falls for the early morning walk to the State Park. You can also see the (summer) fireworks from the property (or from room if you luck out). It is a very busy hotel with lots of foot traffic and check-ins and check-outs. Giving it the benefit and consideration while not the cleanest or quietest.... it is what is expected of a very family touristy location. (I've stayed at lots of hotels near Niagara Falls, they are all the same)
Steven
Steven ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 9์ 2์ผ
Hotel was close to the park which was a plus! The overall stay was not so good due to being able to hear guests in the next room, bathroom was not clean and hotel needs an update.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 9์ 1์ผ
GAUTAM G
GAUTAM G ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 31์ผ
Nadia
Nadia ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 31์ผ
Hitesh
Hitesh ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 22์ผ
JESUS
JESUS ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 19์ผ
right next to the falls. breakfast was very good. super friendly. clean. very convenient to visit Niagaraโs.
Sandra
Sandra ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 18์ผ
Poor service
Check in was a huge line at 3:45pm. Customer service at the desk all get along with each other but do not give that kindness to the guests. Felt like we were not welcomed. In the morning we left before breakfast but went to the coffee station in the lobby. Only water came out. Desk said that they would let someone know. I asked if there was coffee somewhere else and they said no. They are busy downstairs getting breakfast prepared. Not caring or helpful.
Kevin
Kevin ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 17์ผ
Great location to Niagara Falls park in the US side. Comfortable bed. Parking was not free. Overall, highly recommend this hotel. Itโs a great value.
Diep
Diep ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 17์ผ
michael
michael ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 10์ผ
Blayne
Blayne ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 7์ผ
Angela
Angela ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 7์ผ
Great location
Was a great location. Only thing check in was slow, check in time was 4PM. They didn't have the room ready. Like for a mirowave be in the room.