2/10 - 별로예요
2025년 11월 15일
They put me in a separate building from the main hotel part, when I got up into the hallway, it smelled. I get in the room. The Safe is broken and not working, the door is nasty and looks like it’s gonna fall apart, the toilet wouldn’t flush properly, when you turn the water on it came out brown at first. You took the covers off the bed and there was dark black stains all over it for the sheets. The window wasn’t shut and would not lock on the second floor. The TV wouldn’t turn on didn’t work at all. There was people running up and down the hallway off and on all night, and then a couple was loud fighting in the hallway. Called the front desk to let them know and no one picked up the phone.The room was nasty looking and I had to pay 80 some dollars for this. No I’m not happy. I had talked to Customer Service this morning at hotels.com to see if they can get me a refund but that hotel would not pick up. When I mentioned it to the front desk when I got to where I checked out in the morning, she said oh I’m just so sorry there’s not much I can do about that but I’ll make sure they go and fix it like she dismissed completely. Not happy with my stay and I am not happy with the fact that I had to pay for that and I want a refund. It’s going on Google review that it was horrible.
Chasma
Chasma 님, 1박 여행
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