I was expecting the hotel facilities, but I appreciate the efforts of the staff to help me in trouble.
Especially at breakfast time, you will not forget the woman who laughed and greeted you first.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2017๋ 6์ 25์ผ
great location
The location was great. But the manitence was not so good.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
5๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 24์ผ
Ritva
Ritva ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 24์ผ
Oven lukitus ei toiminut
Huoneeen oven lukitus ei toiminut ja ovi ei ollut lukossa. Huomasin tรคmรคn vahingossa kun laitoin ovea kiinni. Kun ovta oli kรคyty " korjaamassa" ei avainkortit toimineet.jouduimme pyytรคmรครคn hotellin henkilรถkuntaa avaanmaan oven.
Sami
Sami ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 22์ผ
Siskojen keikka๐
Yรถvyimme sisarporukan kanssa.
Huone oli rauhallinen ja siisti.Tilaa hyvin 4 hengelle. Hyvin nukuttiin! Pieni puute; hengareita vain 4 kpl. Jรครคkaappia ei ollut.
Aamiainen oli monipuolinen ja runsas.
Henkilรถkunta ystรคvรคllistรค ja auttavaista Kiitos! Sijainti hyvรค rautatieaseman lรคheisyydessรค. Tulisin toistekin!
Tuula
Tuula ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 20์ผ
Lรคhellรค keskustaa ym.
Aila
Aila ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 17์ผ
Thea
Thea ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 17์ผ
Aamiaishuone
Aamupala huoneen lattiamatto todella tรถrkyisen likainen ja roskainenkin.
Nina
Nina ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 16์ผ
The first room we were in had non functioning lamps and a non functioning TV. The room ( like all others in the hotel) had no telephone so solving this problem required trips to reception. The receptionist had to come me to the room to inspect the problem as, at 4 or 5 in the afternoon, there was apparently no other staff member in whole hotel.
We were offered a room change and accepted it.
I asked about cancelling the next two nights based on this experience and whether we would get a refund for them ( we had paid for the room in advance). The receptionist could not answer this question but told me a manger would call me later. He did so but he couldn't answer the refund question either. I asked as told another manager would call me the next day but I received no call.
I just felt worn down and pessimistic that any action would occur. This room was approximately AUD 500 per night. We were given a EUR 10 voucher
The hotel's unstated policy is clear: 1. get the customers money and keep it while elevating the problem till the customer is worn out. 2. Maximise profit by having a receptionist run the the hotel after about 4pm