Great location. Friendly staff. But the water temperature of the swimming pool was freezing cold, which was a shame because we booked the hotel with a great expectation for the swimming pool. I heard there was a problem with the heating system during my stay. Wish the hotel posted some kind of notice on the website because some people choose the hotel specifically for the swimming pool.
Perfect room condition.
Staffs were so kind and room settings were perfect every day. Complimentary coffee was available in a room and bathroom was also clean and comfortable to use. Victoria Building is just in front of hotel and tram stop was also in a good location.