Absolutely horrible! Matter of fact before I start last month the same type of situation booking with hotels.com seriously google the hotel it never matches with pictures , stars or ratings when it comes to hotels.com we will never use them again . Now on to the review not one thing from the color and actual style of the outside dwelling itself matches the picture. The only thing that matches somewhat is the green lobby, and decor but clearly pics were taken several years ago . This hotel was beyond disgusting, leaking ceiling, the door had at least a cm crack all the way around it wasn't sealed at all . We had to rig the door with two chairs incase of someone breaking in. Everything was dirty from, walls , to furniture with blood on the one lamp shade, fridge didn't keep anything but Luke warm, everything scratched, busted or had holes. The bathroom door could not be shut at all. It's in a very bad area behind a liquor store, bums all over and multiple people living out of hotel, awful look at pics . I don't have any more time to waste on this hotel or site!