Are pets allowed at Hanoi Le Jardin Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hanoi Le Jardin Hotel & Spa?

Sorry, there's no onsite parking at Hanoi Le Jardin Hotel & Spa.

What are the check-in and check-out times at Hanoi Le Jardin Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hanoi Le Jardin Hotel & Spa and nearby?

Hanoi Le Jardin Hotel & Spa has a spa and a garden.

Are there restaurants at or near Hanoi Le Jardin Hotel & Spa?

Yes, Khuê offers local and international cuisine.

What's the area around Hanoi Le Jardin Hotel & Spa like?

Hanoi Le Jardin Hotel & Spa is in Ba Dinh, a short 5-minute walk from West Lake and 17 minutes' walk from Hanoi Old Town Night Market.

Hanoi Le Jardin Hotel & Spa, Hanoi: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 22, 2025

Great hotel with very helpful staff. Clean, modern rooms with great comfort. A true gem in the city, a little north of the Old Quarter. Hanoi is a noisy city, so please keep this in mind, but This does not affect thus great hotel.

Jelle, 2-night trip

10/10 Exceptional

May 18, 2025

Good

Taylor, 1-night trip

10/10 Exceptional

Oct 9, 2024

Nice and clean hotel locations is good , front desk girls was very professional and great customer service ❤️❤️

Anne, 1-night trip

10/10 Exceptional

Aug 28, 2025

The hotel and our room were clean, and the free breakfast buffet was definitely a plus. The location was convenient; most places were walkable. For me, the bed was not the most comfortable to sleep in—I put pillows underneath me because it was so uncomfortable—but my fiance didn’t find anything wrong with it. Also, water from the shower kept leaking out of the tub (although it may be because we didn’t know how to use the shower properly). The only reason why I gave this hotel 5 stars, and would give 6 stars if I could, was the friendly, extremely helpful staff. One of the receptionists, Eri was AMAZING. She gave us local recommendations of restaurants where the food was more authentic and not touristy. She was so, so kind to us. She even sent me a message after we checked out saying she hoped we had a blast in Hanoi. We did have a blast in Hanoi because of Eri :)

3-night trip

10/10 Exceptional

Apr 21, 2025

Wonderful service a check-in and help with transportation options afterwards. Also, my wife left her phone in a taxi and they hekped is get it back.

Brian, 2-night trip

10/10 Exceptional

May 18, 2025

Situated in the heart of Hanoi, and truly worth re

We absolutely loved our stay at Le Jardin Hotel & Spa. From the moment we arrived, the staff greeted us with warm smiles, a refreshing drink, and a city map of Hanoi. They took the time to highlight the best attractions and hidden gems, which made exploring the city even more enjoyable. The hospitality was outstanding—they went above and beyond to make us feel welcome. The hotel’s spa is also a must-visit. I booked a glow facial and foot scrub, and both treatments were fantastic. The quality of service was top-notch, and the prices are incredibly affordable, especially by Western European standards.

Ivana, 3-night trip

8/10 Very good

Feb 23, 2025

Had a nice stay at Le Jardin Hotel and spa in Hanoi. Rooms are spacious and modern. Main feature of the hotal is the spa. Their treatments are reasonably priced and staff provide good quality service. The location is convenient for many of the attractions but is a decent walk from Old Quarter where most of the restaurants and night life are situated.

Assil, 4-night trip

10/10 Exceptional

Dec 5, 2024

Great central location, highly recommend.

Great location slightly outside the craziness of the Old Quarter, clean, good breakfast, and fantastic staff. However, the rooms on the road are pretty loud even in the middle on the night and there were lot of Instagram-style young women outside and inside the hotel, which was pretty uncomfortable.

4-night trip

8/10 Very good

Nov 19, 2024

The staff is excellent and go above and beyond. The spa is great too. The room looked quite dated and worn out; needs major renovation.

1-night trip

10/10 Exceptional

Jan 7, 2024

This hotel was amazing. Great location, has a great restaurant ( it was so good that I had dinner twice). What makes it amazing was amazing staff members, especially restaurants. I will definitely come back and stay there!

Mayumi, 2-night trip

6/10 Good

Mar 26, 2025

Nothing to add

Stefano, 3-night trip

10/10 Exceptional

Dec 21, 2024

Amazing stay

We had a wonderful stay at Le Jardin Hotel & Spa. The room was very spacious, comfortable and clean. The breakfast was absolutely delicious with a great variety of options, including Vietnamese dishes. But what truly made our stay exceptional was the staff, especially Claire. While our initial plans were disrupted due to a flight delay, Claire was incredibly kind and incredibly helpful in rescheduling our stay and assisting us with our activities. Thanks to her and the rest of the team, we will definitely be back on our next trip to Hanoi. I highly recommend this hotel for its comfortable accommodations and outstanding customer service.

Leonardo, 2-night trip

8/10 Very good

Oct 24, 2023

Provided buffet breakfast which was adequate and pretty decent. Location was really convenient and good. Lots of traffic that's all.

Andréa, 3-night trip

10/10 Exceptional

Jan 6, 2024

Le Jardin Hotel staff are extremely attentive and kind. Highly recommend staying here for your stay in Hanoi. The housekeeper is also very kind and will fold your clothes (we accidentally left one t shirt out and came back to it folded) which was a pleasant surprise. Breakfast buffet also isnt crowded and food is yummy.

Sarah, 2-night trip

10/10 Exceptional

Jul 23, 2023

Kind staff, amazing service

Members of staff were so attentive and genuinely kind. My flight back was at midnight and they let me use shower before the flight, after checking out. It was very comfortable staying there and I felt very safe all the time.

2-night trip

8/10 Very good

Jan 4, 2025

Room was clean. Lots of road noise on lower floors. Low ceilings. Difficult to get any movement on check out time.

James, 2-night trip

10/10 Exceptional

Jan 7, 2024

Overall, a lovely hotel. Not right in the Old Quarter but close enough walk or a cheap Grab ride. The staff were great and all had excellent English which makes things a bit easier. We stayed in a family room which was basically two rooms joined by a smaller room with a couch. Perfect for a family of four with two little ones (7 & 4).

Anthony, 5-night trip

10/10 Exceptional

Sep 16, 2023

STAFF FRIENDLINESS

Ngoc, 1-night trip

10/10 Exceptional

Aug 14, 2023

Would return again next time I am in Hanoi!

- Great value for money. - Breakfast is top notch!! - You are steps away from the pho restaurant featured in the michelin guide. - Staff commands good English - They ask you for a 5 star review but this place really deserves it. - We were so happy with the stay that my friends and I came back and stayed another night after a trip away to Ha Long. Shout out to Haze, Molly, Lily for making our stay enjoyable!

Young soo, 2-night trip

4/10 Fair

Nov 27, 2024

It’s a pretty old hotel that is “renovated” but you can tell underneath all the decor it’s run down. It’s definitely not that clean and there was a terrible odour in my room when I checked in. I asked to switch rooms so they moved me to their sister hotel across the street which was worst but at least it didn’t smell. The staff are super friendly and helpful but the establishment just isn’t as nice as the photos

Anna, 3-night trip

10/10 Exceptional

Dec 31, 2022

Wonderful Stay

Had a wonderful stay. The suite is definitely worth paying for, 60sqft with huge bathroom, standing tub & heated bidet. The hotel is new so the room is modern. The only downside of the room is that there is no blackout curtains & no body lotion provided in the tolietries. Location is good, with local food stalls & a supermarket around the corner. 10min walk to Dong Xuan market. Good cafe downstairs. Breakfast is good, you can order from the al la carte menu & also have the buffet. Great service from the reception team especially Lily who is friendly, helped with a spa booking & reminded me on my deposit. Will stay here again if I return to Hanoi.

Audrey, 3-night trip

10/10 Exceptional

Mar 23, 2023

Hotel Le Jardin was an absolute pleasure to stay at. The staff were very helpful and knowledgeable. Many of them spoke excellent English (which was great since my Vietnamese was nonexistent beyond Banh Mi and Pho Bo). Valerie in particular was a great help. The breakfast was superb - a huge range of savouries, sweets, fruits, breads and pastries. It was certainly the best hotel breakfast I've had outside of resort hotels in Bali and Thailand. The location is a little outside the Hanoi Old Quarter but still walkable if you're up to it. If you are booking tours just be aware that some operators may not pick you up here (although both our tours did in the end). The rooms are a reasonable size. Hotel WiFi was available but occasionally the coverage was a bit patchy, especially in the 12th-floor breakfast room. The shower (over bath) was hot and had reasonable flow but it is difficult to keep the water from spilling out onto the floor. So overall a couple of minor issues but not enough to take away from the overall impression of the hotel. If I was ever back in Hanoi this would definitely be a safe bet for accommodation.

Dean, 6-night trip

8/10 Very good

Jul 11, 2023

This hotel is esthetically very pleasing. It’s chic French with pretty Vietnamese art. The hotel has a cute cafe on the first floor and a Restraraunt on the 12th floor. Apparently there is a sister hotel across the street that was recently renovated with a pool. I would have opted to stay there instead because it’s newer. Our rooms in our hotel needed some updating as the shower was moldy on the floor. Could use a paint job but overall decent hotel. Great food in Restraraunt. Everyone was friendly. Receptionist Haze tried to be helpful but gave us wrong information on puppet show, saying first show was at 1:45 but first show is actually at 4:10pm. He also Said it’s never sold out but it was pretty full with the seats in the front being taken early. So advice would be to go a little earlier and book the front rows if you want to be right in front. We ended up watching the 5:20pm show to be near the front. He also told us about a spa called Estencia which I found to be pricy and lacking authentic joy from the workers. He did not follow up with us at the end of the day when we returned. Managers Angh and Lily were helpful. The location was near the old quarter. Streets were full of trash and uneven pavements. Many motorcycles parked on sidewalk. Not suitable for children but a good experience for them in terms of culture. This is a bustling city with many looking for business. Be careful for hustlers in the taxis. Use grab for taxis. And please tip well:)

Milo, 2-night trip

10/10 Exceptional

Oct 28, 2025

최고의 숙박시설이었습니다. 부모님께서 처음으로 자유여행을 떠나셔서 많은 걱정이 있었는데 좋았다는 후기를 전달받아서 너무 기뻐요~ 부모님 결혼기념일 겸 아버지의 정년을 기념하기 위해 호텔에 특별 요청을 드렸고, 완벽하게 준비를 해주셔서 너무 감사할 따름이예요. 부모님께서 너무 만족하셨고 조식도 맛있었다고 말씀주셨어요!!! 직원분들도 친절하고 숙소도 좋았다고 했습니다 :) 적극 추천드려요

Bongsung, 5-night trip

6/10 Good

Sep 9, 2025

Beautiful hotel in a quiet location, but lacking

Everything was fine, especially the included breakfast. But the deal breaker was, there was mold in the room, which you can smell the second you step in. And the shower situation in the bathroom was terrible, water all over the floor when you're done.

Kenny, 1-night trip

Hanoi Le Jardin Hotel & Spa

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