Subject: Formal Complaint – Unsanitary and Unsafe Room Conditions
To Whom It May Concern,
Upon check-in, I found blood on the hall door and the room in unacceptable condition:
• No towels, blankets, or housekeeping supplies.
• Evidence of bedbug infestation.
• Severe dirt, damage, and neglect.
These conditions are unsafe and unsanitary. I am requesting a full refund and written confirmation that proper pest control and cleaning measures will be taken. If not resolved promptly, I will escalate this matter to the health department, consumer protection agencies, and the booking platform.