I recently had the misfortune of staying at here, and I must say, it was one of the most disappointing experiences Iโve had at any hotel in Iceland. We are traveling the ring road so stayed at plenty of hotels.
From the moment I arrived, it was clear that the staff lacked the basic courtesy and professionalism one would expect from a hospitality establishment.
The first red flag was the check-in process. The woman who checked me in was moaning about โwhy donโt people pay upfront and why she must hang around to take paymentsโ. Mind you, this was straight away at check in without even uttering an all single word of courtesy or even a Hello. Leaving me feeling blindsided and uncomfortable. Her attitude was rude and dismissive and she was clearly fed up with her job. She then just left right away and said โI left your studio open, leave the key over there when you leave.โ
The overall atmosphere of the hotel was tense, and the negative attitude of the staff significantly overshadowed any positive aspects of the property.
Itโs a shame because the hotel itself had potential โ the rooms were clean, and the location was convenient. However, the hostile behavior of the staff and the rigid payment policy completely ruined the experience for me.
I would not recommend it to anyone looking for a pleasant and hassle-free stay. There are plenty of other options in the area where guests are treated with respect and courtesy. Save yourself the trouble and stay elsewhere.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 7์ 30์ผ
Amazing hotel at Eggilstadir.
Jose Nelson
Jose Nelson ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 7์ 23์ผ
Great place to stay! Very easy check in, was clean and had everything we needed! Would definitely stay again
Al
Al ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 7์ 22์ผ
Comfortable
Comfortable place
Belinda
Belinda ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 6์ 1์ผ
Kevin
Kevin ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 4์ 24์ผ
Jan
Jan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 3์ 21์ผ
Hyangmok
Hyangmok ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 3์ 18์ผ
Greater than expected in every aspect. Neat andnew with amazing glacier view.
Taehoon
Taehoon ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 10์ 4์ผ
WEICHI
WEICHI ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 10์ 3์ผ
Todo bien
Habitaciรณn grande con salida a una terraza. Baรฑo cรณmodo y una pequeรฑa cocina equipada (nevera, fuegos, cafetera).
Muy fรกcil contactar con los responsables (son muy amables).
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 9์ 30์ผ
Nice studio!
Wonderful studio with kitchenette. It looked like it had been renovated recently as all the furniture, furnishings, floors and wall paint looked new and in good shape. A pod coffee maker too! Easy to check in and out. Very close to downtown Egilsstadir.
Melinda
Melinda ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 9์ 8์ผ
Spacious room with small kitchen. Everything we needed for our stay. Lovely sitting area in the back to relax at the end of the evening.
HEIDI
HEIDI ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 8์ 31์ผ
This is a very nice place given the limited lodging options when traveling in the remote parts of Iceland. We tried to be at the property when the staff ( singular) was available during the check in time. I suggest the check in instructions could be improved to avoid any language barriers.
1. For example, guests can be told the number of parking spaces in front of each building so that they can keep a safe distance when parking their vehicles. The parking spaces are not marked and it took a bit of a struggle to get that message across. I donโt have any hard feelings about it, but trying be helpful to the property owners and the guests.
2. There was no reception desk and guests were supposed to ring a bell on an inside wall to get the assistance. This could have been communicated as part of the check in instructions. When we reached at the property we didnโt know what to do, but eventually figured it out.
Anyways I have given the property 5 stars because it deserves it.