Does Old Swan & Minster Mill Hotel offer free cancellation for a full refund?

Yes, Old Swan & Minster Mill Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Old Swan & Minster Mill Hotel?

Yes, pets are welcome. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Old Swan & Minster Mill Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Old Swan & Minster Mill Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Old Swan & Minster Mill Hotel and nearby?

Have fun with nearby activities like fishing and hiking. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Old Swan & Minster Mill Hotel also has a picnic area and a garden.

Are there restaurants at or near Old Swan & Minster Mill Hotel?

Yes, there are 2 onsite restaurants, featuring British cuisine.

What's the area around Old Swan & Minster Mill Hotel like?

Old Swan & Minster Mill Hotel is located a short 6-minute walk from River Windrush.

Old Swan & Minster Mill Hotel, Witney: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 27, 2025

Set on amazing grounds so peaceful ended up booking an extra nyt it was that nice!

Kerry, 1-night trip

10/10 Exceptional

Sep 16, 2025

Lovely staff and quaint hotel; narrow staircase

I accidently went to the Minster Mill hotel but, as they are opposite each other and are sister hotels, the receptionist found my booking and directed me. Be aware the road to the hotel is very narrow - but it is a one-way street and takes you back onto the road you left (like a crescent) when you leave.

Barry, 1-night trip

10/10 Exceptional

Jun 12, 2025

Beautiful hotel, by the river.

Chris, 1-night trip

10/10 Exceptional

Aug 29, 2024

beautiful exteriors!

GEORGIOS, 2-night trip

8/10 Very good

Oct 1, 2024

The space and activities make it an easy choice for kids. My room was a bit dated but the restaurant and gardens were gorgeous.

Justine, 2-night trip

6/10 Good

Oct 2, 2024

We thoroughly enjoyed our stay with friends in an adjacent chalet. Unfortunately we were denied use of the swimming pool because we had not booked spa treatments and the dinner while very nice was vastly overpriced for the fare received

Christopher, 1-night trip

8/10 Very good

Oct 2, 2024

Peaceful

Anna Louise, 1-night trip

6/10 Good

Dec 29, 2024

Reception staff didn’t seem to know what they were doing very slow also seemed to be an violent incident with cleaning staff in corridor very noisy constant banging Beautiful area and restaurant was lovely great location

Natasha, 1-night trip

6/10 Good

Oct 14, 2024

The hotel was lovely although the bed was broken although we did stay in the room one night before being moved to a better room the next day. The staff were very helpful in resolving the issue.

Paul, 2-night trip

6/10 Good

Jan 26, 2025

Service ok. Coffee expensive and not of quality.

Davide, 1-night trip

10/10 Exceptional

Aug 13, 2022

Sophia at the reception was very helpful! She did everything she can to make sure we enjoy our stay! Very nice property for relaxing. The town is about 10-15 min drive away with many dining options. On site dinning is a bit overpriced £25 pp for breakfast!! But overall a very nice stay!

winnie, 2-night trip

8/10 Very good

May 28, 2024

Beautiful surroundings but….

Beautiful landscape not matched by size and quality of room and food at dinner was very poor

NICHOLAS, 1-night trip

6/10 Good

Sep 25, 2024

Great location and Staff

Loved the look of the hotel and receptionist was lovely (great welcome) However, we found a few large cobweb which we cleared up When using the hot water the tap would make a loudish weird sound which was really annoying especially when using the bathroom at night (it woke my partner up) and lastly the large bed was 2 single beds put together (which i get) but not secured correctly so they kept moving apart thus leaving a gap in the middle (extremely annoying) Overall the hotel along with the staff made a for a very nice stay, it was just a shame these small things let it down which I'm sure the team will look into :) Thanks

2-night trip

8/10 Very good

Nov 24, 2023

Only problem is from are garden could see into next doors toilet

john, 1-night trip

4/10 Fair

Jul 13, 2025

Beautiful Property, But Poor Service and Uncomfort

We stayed at the Minster Mill during summer and, while the grounds and setting are truly beautiful, the experience left a lot to be desired. The rooms have no air conditioning, which we were aware of, but when our fan broke, we were told there were no replacements. Only after pressing did they find one, which was barely functional. The following day we requested a proper replacement and were told it would be handled—no one followed up. Luckily, we had a cousin nearby who lent us a working fan. Service overall was disappointing. The bedside lamps were faulty and required fiddling to work. Staff seemed indifferent and not particularly warm or helpful. The only real moment of good service was from a lovely lady who offered our dog a bowl of water as we passed through the grounds—sadly, that was the best hospitality we received all weekend. Wouldn’t recommend staying here in the summer unless you want to sizzle through the night. It’s a shame, as the setting is gorgeous but the service and comfort levels just didn’t live up to expectations.

Rosa, 2-night trip

6/10 Good

Nov 16, 2023

Recent stay 16-11

Fantastic location , room was very good but the food at the hotel seemed very expensive and then the food at the sister pub the Swan was well below par ! how it was described in the Menu was nothing like in reality. One other point and something people should be aware even if your a resident you cannot use the Spa facilities unless you book a treatment (which for me was not required ) so I was not then allowed to simply have a swim and sauna.

Stephen, 1-night trip

6/10 Good

Dec 9, 2023

Nice setting however the rooms/doors aren’t soundproof at all so you can hear every conversation and door slamming. Rooms are opposite the wedding event venue so there is loud music until 12. The hotel also didn’t have any earplugs to offer. Additionally we stayed for 2 nights and the hotel unfortunately took payment in a bizarre way - they took both a £465 pre authorisation when we arrived and an additional £365 on the day we checked out, meaning my credit card had a pending balance of £830 despite only a 2 night stay. This seems illogical and they should have used the pre auth charge as payment instead.

2-night trip

6/10 Good

Aug 1, 2024

Loved the location and surrounding area and the reception staff were really helpful and informed. It was an except hot day and the air conditioning was less than useless. Never spent a more uncomfortable night. The whole breakfast experience was awful. The lady that meet us was rude and off hand, they were definitely under staffed and every request was meet with ‘I can but that will take some time’. That was a simple request for more milk and then coffee. There were no options for my child for breakfast that weren’t overly complicated and fussy. I know it’s an al a carte menu, but if the hotel caters for children then shouldn’t the menu too. We weren’t asking for much and maybe just a plain cereal or other spreads for the toast, but it was meet with a straight up no. Overall it wasn’t worth the extra amount we paid and the experience put me off staying again.

Hannah, 1-night trip

10/10 Exceptional

Nov 1, 2025

The staff where friendly the food was great and our room was exactly what we needed to unwind and relax

James, 1-night trip

10/10 Exceptional

Sep 5, 2025

Dreadful weather so helpful check in staff relocated my room close to reception. The original room was overlooking the river so upgrade was unnecesary! Restaurant menu was great, thoroughly enjoyed dining in the evening.

1-night trip

8/10 Very good

Sep 2, 2025

Fint hotell, hyggelig betjening. Koselig område. Renhold på rommet kunne vært bedre, da det var en god del støv i vinduskarmer mv, samt blodflekker flere steder på veggene.

Karianne, 1-night trip

4/10 Fair

Jul 16, 2025

Not ideal for business stays

Business stop over. Arrived before check-in time but no effort to see when room would be ready. Was staying in pub part of hotel but they didn't have my booking, not a good start. Very poor phone signal at hotel, often no coverage at all, and internet wasn't connecting so was left unable to operate for work as I would normally do on a trip like this. Room as tired, especially bathroom. Expected better for £170/night. Good things: comfy bed, quiet, excellent food. Unfortunately outweighed by poor things, won't stay again for business, doesn't suit it.

Peter, 1-night trip

8/10 Very good

Jul 13, 2025

Was a lovely stay but some bits need sorting in the rooms. No bathroom light switches?!. Curtain broken in room. Tried to book a meal in the restaurant. They took my number to give me a call back but never did.. The grounds and buildings are stunning. Lovely walks around close by.

Simon, 1-night trip

6/10 Good

Jun 26, 2025

A location and property with a lot of potential and yet to label itself "luxury" means a focus on the detail is required, and staff attitude and demeanour that reflects such a claim. Breakfast at the Old Mill was bland and uninspiring, and certainly not worth the £20 + service charge (!!) we were surprised with on our bill at checkout. This was not helped by the terrible attitude of the staff on our 2nd morning. Responding with obvious distain when we ask for an extra Espresso or when we pointed out they had got our order wrong...

Paul, 3-night trip

6/10 Good

Jun 14, 2025

Came for a birthday get away! The hotel itself is lovely lots of different walks and plenty to see. Only downfalls were when we arrived to check in the room may not have been ready yet as the door was already open and there was no slippers or marshmallows on the first night.

Georgina, 2-night trip

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