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Crowne Plaza Hamburg - City Alster by IHG

4.5 star property
Waterfront hotel with restaurant, near Miniatur Wunderland

Choose dates to view prices

Photo gallery for Crowne Plaza Hamburg - City Alster by IHG

Bar (on property)
Exterior
Exterior
Meeting facility
Sauna
Crowne Plaza Hamburg - City Alster offers a blend of luxury and eco-friendliness in Hamburg-Nord. Savor breakfast at The Restaurant, explore the nearby cycling routes, or unwind with dry cleaning/laundry services. Guests praise the helpful staff and can stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Gym
  • Parking available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour health club
  • Self parking
  • 24-hour room service
  • 9 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
$102 nightly
The total price is $115
Oct 5 - Oct 6
Total with taxes and fees

Why we love this property

Waterfront wellness
Spa services rejuvenate the senses at this waterfront hotel. The 24-hour health club ensures fitness goals continue even on vacation.
Culinary delights await
A restaurant and bar ensure dining variety at this hotel. Buffet breakfast, private dining, and vegan and vegetarian options cater to diverse tastes.
Work meets waterfront
Located in the city center with waterfront views, this hotel offers nine meeting rooms and laptop workstations. Unwind at the spa or 24-hour health club.

Room options

Check availability for these dates

Tonight

Sep 4 - Sep 5
Check availability for tonight Sep 4 - Sep 5

Tomorrow

Sep 5 - Sep 6
Check availability for tomorrow Sep 5 - Sep 6
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Alster View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Alster View)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 226 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Alster View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Alster View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Family Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Family Room)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

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8.6 out of 10, Excellent, 1,139 reviews
$136 nightly
The price is $146
Sep 14 - Sep 15
Total with taxes and fees
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About the neighborhood

Map
Graumannsweg 10, Hamburg, HH, 22087

What's nearby

  • Hamburg City Hall - 3 min drive - 2.4 km
  • Miniatur Wunderland - 4 min drive - 3.0 km
  • Hamburg Cruise Center - 4 min drive - 3.3 km
  • Elbe Philharmonic Hall - 5 min drive - 3.7 km
  • Reeperbahn - 5 min drive - 4.1 km

Getting around

  • Hamburg Airport (HAM) - 25 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 18 min walk
  • Hamburg Central Station - 18 min walk
  • Hamburg Dammtor Station - 29 min walk
  • Uhlandstrasse U-Bahn - 8 min walk
  • Lohmuhlenstrasse U-Bahn - 11 min walk
  • Mundsburg U-Bahn - 12 min walk

Restaurants

  • ‪Frau Möller - ‬8 min walk
  • ‪Peter Pane - ‬6 min walk
  • ‪Kyti Voo Cafe & Bar - ‬8 min walk
  • ‪Blanco - ‬9 min walk
  • ‪Pho Duc - ‬11 min walk

About this property

Crowne Plaza Hamburg - City Alster by IHG

At Crowne Plaza Hamburg - City Alster by IHG, you'll be just a 5-minute drive from Hamburg City Hall and Hamburg Messe and Congress. Guests can visit the 24-hour health club for a workout or grab a bite to eat at The Restaurant, which serves breakfast. Other highlights at this eco-certified hotel include a bar/lounge and a snack bar/deli. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Uhlandstrasse U-Bahn is 8 minutes and Lohmuhlenstrasse U-Bahn is 11 minutes.

At a glance

DONE

Hotel size

    • 291 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (EUR 29 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Offsite parking nearby (EUR 29 per night)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • Pool table
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Canoeing nearby

Working away

  • 9 meeting rooms
  • Conference space (5651 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • 24-hour health club
  • Bicycle parking
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Stair-free path to entrance
  • Area rugs in room
  • Smooth flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Water-efficient toilets only

Special features

Dining

The Restaurant - This buffet restaurant serves breakfast only.
The Plaza - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.57 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28.50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Covered self parking costs EUR 29 per night
  • Parking is available nearby and costs EUR 29 per night
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Crowne Plaza Alster
Crowne Plaza Alster Hotel
Crowne Plaza Alster Hotel Hamburg City
Crowne Plaza Hamburg City
Crowne Plaza Hamburg City Alster
Hamburg City Alster
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza
Crowne Plaza Hamburg City Alster Hotel

Frequently asked questions

Does Crowne Plaza Hamburg - City Alster by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Hamburg - City Alster by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crowne Plaza Hamburg - City Alster by IHG?

Yes, dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Crowne Plaza Hamburg - City Alster by IHG?

Yes. Self parking costs EUR 29 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Crowne Plaza Hamburg - City Alster by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Crowne Plaza Hamburg - City Alster by IHG?

No, this hotel doesn't have a casino, but Casino Reeperbahn (6-min drive) is nearby.

What is there to do at Crowne Plaza Hamburg - City Alster by IHG and nearby?

Have fun with nearby activities like cycling, boat tours, and hiking. Crowne Plaza Hamburg - City Alster by IHG also has a 24-hour health club.

Are there restaurants at or near Crowne Plaza Hamburg - City Alster by IHG?

Yes, there's an onsite restaurant, The Restaurant.

What's the area around Crowne Plaza Hamburg - City Alster by IHG like?

Crowne Plaza Hamburg - City Alster by IHG is located on the waterfront in Hamburg-Nord, a short 8-minute walk from Uhlandstrasse U-Bahn and 6 minutes' walk from Alster Lakes.

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Crowne Plaza Hamburg - City Alster by IHG Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff

What guests liked

  • Breakfast was great with a huge selection of food and drink, and was often described as fabulous and plentiful. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

1 night in Hamburg

Concierge and bartenders were very helpful and friendly. Beautiful clean hotel with a very lovely sauna.
Tonya, 1-night trip

10/10 Exceptional

Great place to stay

Very nice hotel in a quiet neighborhood near the Alster. Walking distance from the main station, we traveled by train, so that was great. The breakfast buffet was fabulous, and the staff super friendly.
Carl, 2-night trip

10/10 Exceptional

clean, great staff and food
Jasmina, 1-night trip

10/10 Exceptional

I really enjoyed my stay here and the rooms were perfetly comfortable and with great designs. I'm definitely planning to stay here again next time I'm in Hamburg.
Laerke, 1-night trip

10/10 Exceptional

So nice
Bettina, 2-night trip

8/10 Very good

mmm
Carolina, 2-night trip

10/10 Exceptional

It's a nice hotel in a quiet area of Hamburg.
LUIGI, 1-night trip

10/10 Exceptional

Very clean hotel. Room was great and sauna area was very nice! Good location.
Courtney, 2-night trip

10/10 Exceptional

Nice hotel in the center of Hamburg. The property is new, very clean and is in a great location. We greatly enjoyed our stay.
Tatyana, 2-night trip

10/10 Exceptional

Excellent, we will back next time
Bill, 1-night trip

10/10 Exceptional

Staff is professional and personable.
Tor Allan, 8-night trip

10/10 Exceptional

A pleasant and calm hotel at the edge of hopping St. Georg with its dining options and just a few steps to green walls along the Alster. Downtown ist a 25 min walk or short bus ride.
Norbert, 4-night trip

10/10 Exceptional

Very good Recommendation 👍
Osher, 1-night trip

10/10 Exceptional

Good
MASAMI, 2-night trip

10/10 Exceptional

Comfortable, great location.

A brilliant base from which to explore Hamburg, with shops and places to eat 10 minutes away. I ordered room service breakfast and had a breakfast in the restaurant. There was a choice to meet with all dietary requirements. The room was spacious and comfortable with tea and coffee making facilities. The bathroom was clean and tidy, although the ceiling tiles needed replacing as they were discoloured. You had to be patient whilst waiting for a lift, there are three of them, but one was out of commission. The option of getting to the foyer by stairs wasn’t possible. The stairs led outside in case of fire. I would stay again because of its position.
Neill, 3-night trip

10/10 Exceptional

Alexandre, 4-night trip

10/10 Exceptional

5-night trip

8/10 Very good

R

Rigtig fint hotel til prisen. Dejligt værelse og god - dog lidt crowded - morgenmad. Beliggenhed i gåafstand til centrum og tæt ved den fine sø. Ville gerne komme igen
Peer, 3-night trip

10/10 Exceptional

Hamburg

Super pænt og rent god morgen buffet alt i alt en god oplevelse
Jan, 3-night trip

10/10 Exceptional

Venligt og imødekommende oplevelse

Dejligt ophold - 4 dage på et godt beliggende hotel med et fantastisk personale. Hotellet fremstår meget velholdt med en fremragende morgen buffet. 500 meter til U-Bahn eller 20 minutters gang til Mönckebergstrasse/Hovedbanegården.
Henrik Lykke, 3-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Helle, 2-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

Rigtig godt køb til prisen

Vi boede her 3 nætter. Weekendophold for 7 personer. Flotte værelser - kliniske rene - glimrende morgenmad og herlig beliggenhed (stille og roligt, men kun 500 meter fra utallige spisesteder (Lange Reihe)). Bestemt et godt køb til prisen
Her boede også et World Tour cykelhold
Jan, 3-night trip

6/10 Good

Mads Adler Hess, 3-night trip