I don't know why there are complaints about the food. It was excellent! Many choices if you want American food or Mexican. The waiters were awesome and always there to get you drinks or anything else. The beach was beautiful and sandy, no rocks at all except where the property line was marked. Pools were nice. Night time show was fun and ended by 10 pm so no noise problems after that. Fun walk along a river/pond that does have an alligator in residence. Had no problem finding a pool side chair, but the ones on the beach were usually taken. Loved it here and would come back again.
Marsha
Marsha ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 1์ผ
Bonito el hotel, limpio y ordenado, solo que no dejan comer en ningรบn lado del hotel, solo en los restaurants
MOISES
MOISES ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 4์ผ
Family vacation
The staff was very friendly and welcoming, grounds and restaurants were very clean and well maintained
michael
michael ๋, 6๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 1์ผ
LUIS GABRIEL
LUIS GABRIEL ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 26์ผ
Vacations
Las fotos de las habitaciones, nada que ver con las instalaciones. El lugar es antiguo, la televisiรณn es de las mรกs simples. Escogรญ un lugar econรณmico y eso es lo que recibรญ.
Por otro lado la comida es muy buena, tienen variedad y el sabor de lo mejor. Tienen buen personal en la cosina. La comida compensa todos los demรกs detalles.
Miguel
Miguel ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 25์ผ
Roberto
Roberto ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 23์ผ
Luis Felipe Cobo
Luis Felipe Cobo ๋, 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 22์ผ
No me gusto por k la sobrecama es Blanca y si es Blanca no deveria de verse sucia pareciera k no la cambian constantemente ,y la casa de seguridad estaba quebrada .
Ramona
Ramona ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 19์ผ
Las actividades que realizan
Irina Cuautli
Irina Cuautli ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 19์ผ
Most of it was great. The real dealbreaker here is the food quality. It was poor and left a lot to be desired. I guess thatโs just the norm for all-inclusive. The installations were beautiful. There was a lot of noise until late but thatโs just normal as well for these establishments. My 2 cents are donโt get the all inclusive just buy the lodging and eat elsewhere.
Alan
Alan ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 18์ผ
SONIA
SONIA ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 18์ผ
Beautiful view in front the sea! beautiful views in the restaurant too but the next time i will not pay all inclusive at least stay on the hotel all you trip
Laura
Laura ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 18์ผ
Trevor
Trevor ๋, 9๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 17์ผ
Sus fotos de la pรกgina no son parecidas a lo que ofrecen en la realidad, es un hotel muy viejito a comparaciรณn de la calidad que ofrecen
Luis
Luis ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 16์ผ
First time to Puerto Vallarta and an all inclusive hotel, Las Palmas. The staff is fantastic!!!! They were able to change our reservation from a room with two single beds to a king. The hotel is older and does need some minor updating, but it was so clean, offered all our needs, and felt very safe. We loved the adults only pool and hot tub area. This is also a very family friendly place. Another pool was for all. Lots of great activities for both kids and adults throughout the day. They have tables set up in the atrium to hook you up with off site excursions. Fantastic service by every staff member. The food was okay. Nothing fancy but we so loved having local fresh food all day long. Enjoyed the ease of beverages all day long and fresh water that felt safe. We loved being right on the beach and having sunrise and sunset walks was glorious. Getting ground transportation was super easy. Their staff can call a taxi or you walk out to the corner and can catch a bus. There are numerous markets, food vendors and shopping within walking distance. I can't say enough good stuff. It is not a 5 star, but that being said, this is a fantastic and economic place for anyone to thoroughly enjoy!!!! Muchos gracias !!!!
Susan
Susan ๋, 5๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 16์ผ
Great food and great service
Monica
Monica ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 14์ผ
Very nice with a Mexican feel.
Alan F
Alan F ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 14์ผ
Guillermo
Guillermo ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 13์ผ
The hotel itself was very average. I have been to Mexico multiple times, but I would say that this resort needed an update more than most places Iโve gone to. When we got to the resort as we had booked an ocean view room, and there was no balcony and half of our โocean viewโ was blocked by a very large Palapa. When we asked to change rooms, we got told there was no availability and no help was given beyond that. The staff were very hit or miss, they were either absolutely excellent and wonderful, smiling and happy. Or it was very apparent they werenโt very happy to be at work, and they pretended not to remember you after interacting with them several times. The food was mostly buffet, there were only 2 options to book a reservation for a dinner each night. I found the buffet food to be quite redundant and repetitive. It also catered to their Mexican clientele which normally I donโt mind but again the food was quite repetitive There were also very limited options for snacks and the snack bar during the day often looked like it was quite picked over or or the food was very overcooked. The bar and the bartenders were phenomenal. Drinks were mixed well and there was always access to water which was lovely and they gave you lots of water in your room. The adult only pool had very limited seating around it, which was frustrating and lounge chairs were often occupied by โtowelsโ and not people. The kids pool often played loud music that could be heard everywhere on the resort.
Taylor
Taylor ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 12์ผ
Donโt go here
Terrible โresortโ all around 1950s style. No room service one bedroom outlet minuscule pool. Food was horrible tasted like last weeks leftover. We checked out first day and found Villa de Palmar which was excellent.
Marco
Marco ๋, 6๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 12์ผ
Todo bien, pero trataban de vender distintas cosas por parte del hotel aunque es un all inclusive. El personal amable!
Adriana
Adriana ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 12์ผ
The staff were all exceptional! The room wasnโt as quiet as we would like but overall everything was great!
Delaney
Delaney ๋, 6๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 12์ผ
Un buen lugar
Rodrigo
Rodrigo ๋, 10๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 11์ผ
This is a very average property. There is only one buffet to have your meals and the food is ok, nothing great. It seemed like we were eating the same thing every day. I would give the alcohol a C-, the wine was terrible and you couldnโt taste the liquor in a hard drink. There really isnโt much to do around the immediate area, shopping and restaurants are about a 3 mile taxi ride. The staff were very nice and the hotel is very clean.