2/10 - ๋ณ๋ก์์
2020๋
3์ 6์ผ
DISTRUST
Do not recommend! Don't trust them!
First, they did not give detailed information of breakfast time. On the elevator, the breakfast time is indicated up to 10am but it was not. So we missed breakfast.
Second, no cleaning service we were provided.
Third, we complained about the breakfast time and the cleaning service. The person at the reception desk apologized and told me that he will give a note so come to the reception desk on the checking out day for compensation. On the checking out day, I found that he didn't give a note. I explained again about the breakfast time and the cleaning service to the reception desk but they didn't accept my complaint because there was no record of note. We asked to talk with the manager to compain. Finally she found out that we were correct and admiited their mistake. She promised compensation of one night but still no refund! We lost a lot of time there to explain several times about inconvenience we experienced. Bad memory during vacation. Do not waste your time and money there!
YONG-SU
YONG-SU ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
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