For starters, this is one of the types of facilities that you want to book a certain room not the hotel General reservation. Since this is a group of many buildings to it, and the quality of the room goes from a very basic room to a nice luxury room.
We booked a room for five and luckily the manager was on site during check-in to move us to a room that would fit our family. Our first room was way too small.
Reason for removing one star removed because the Wi-Fi did not work. The AC would not cool and TV wasnt working. We reported this at time of check-in and no maintenance arrived. We called the After Hours phone number. Nobody answered. Second day we checked on status, no work order. During our stay Wi-Fi never worked. AC had trouble keeping up with the high heat. We did figure out how to make TV to work. Requires input to be HDMI .
I removed the second star as the building we were in the bathroom windows are clear glass. The shades were broken. There was no curtain. I was surprised to have a man start talking to me while I was in the shower outside by a window. I had small children with me. See photos.. Management was notified and they stated they would address the issue. Something that should've been addressed long time ago.
Breakfast is basic. Facility was clean. Location is perfect.. staff was friendly, but overwhelmed by the number of clients during check-in.
For a family of five we were paying over 500 per night. You pay for location.
Kevin
Kevin ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 28์ผ
No hot water the entire stay.
jackie
jackie ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 25์ผ
Cute hotel
We had a really nice stay at Winkler house and its perfect location in Key West.
Breakfast was good on weekdays but in the weekend, it seemed like they were too low on staff, there were no clean disches and there were no juice or milk and we had to ask and wait for the things, as they didnโt circle to see what needed to be filled up (they had to go to the store for milk).
The room was really nice and spacious, and the beds were good. could have done without the cockroach In the room though.
Pool area was clean and nice and had all we needed after a warm day of sightseeing.
Jette Fedders
Jette Fedders ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 8์ผ
Amanda
Amanda ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 3์ผ
Reidar
Reidar ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 2์ผ
Gregory
Gregory ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 1์ผ
Michelle
Michelle ๋, ์น๊ตฌ์ 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 30์ผ
KONSTANTIN
KONSTANTIN ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 30์ผ
Great location and friendly service
Great location and friendly service. Gigi from front desk and all staff are always available when needed. The location is great since you can go walking to all major attractions / spots. Breakfast is good an free parking (but limited is available)
Artur
Artur ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 29์ผ
ana
ana ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 24์ผ
Mary Ellen
Mary Ellen ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 20์ผ
Great!!
Sharon
Sharon ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 22์ผ
Sรบper la pasamos genial un lugar muy tranquilo y sรบper limpio gracias volveremos
Yenisleidys
Yenisleidys ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 22์ผ
Bridgette
Bridgette ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 19์ผ
Shawna
Shawna ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 19์ผ
Highly recommend
The staff was friendly. Everything was clean and comfortable. The attention to small details, such as labeling the light switches, made us feel welcome. The breakfast was fresh and delicious and the ample outdoor seating was tropical and beautiful. We recommend staying here for a stay in Key West.
Denise
Denise ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 19์ผ
Sandra
Sandra ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 18์ผ
nice place very convenient, a little pricy
THOMAS
THOMAS ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 17์ผ
The black mold around the tub grout was not a good look