Does The Port-O-Call Inn & Suites offer free cancellation for a full refund?

Yes, The Port-O-Call Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Port-O-Call Inn & Suites?

Yes, pets are welcome. There's a charge of CAD 20 per accommodation, per night. Service animals are exempt from fees.

What are the check-in and check-out times at The Port-O-Call Inn & Suites?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at The Port-O-Call Inn & Suites?

No, this motel doesn't have a casino, but Casino Nanaimo (3-min drive) is nearby.

What is there to do at The Port-O-Call Inn & Suites and nearby?

The Port-O-Call Inn & Suites has a garden.

Are there restaurants at or near The Port-O-Call Inn & Suites?

Yes, there's an onsite restaurant, Momji 310.

What's the area around The Port-O-Call Inn & Suites like?

The Port-O-Call Inn & Suites is located a short 12-minute walk from Maffeo Sutton Park.

The Port-O-Call Inn & Suites, Nanaimo: Hotel Reviews, Rooms & Prices

8/10 Very good

Sep 1, 2025

Always friendly staff. It is a good stay for the price.

Louis, 3-night trip

8/10 Very good

Sep 26, 2025

I was staying there while my husband was in hospital. Just a few minutes from the hospital.

Laureen, 1-night trip

4/10 Fair

Sep 14, 2025

Seedy Town

The price was reasonable, the motel is pretty aged, no air-conditioning. The room next to us had a prostitute staying with 2 or more men coming and going. Just a seedy area.

Daniel, 1-night trip

8/10 Very good

Jun 30, 2025

Lovely staff, the garden in the middle is quite zen.

Rachel, 1-night trip

8/10 Very good

Sep 10, 2025

Okay for a night before catching the ferry

Staff were friendly and let me greet their dog. Our room -2 bedroom- was clean and comfortable. Be aware that there is an additional $38 fee for taxes and services that is added when you arrive. Hotels.com says all fees included but they’re not. Also, if you plan on cooking, the efficiency kitchen doesn’t have any pots or pans.

Rebecca, 1-night trip

10/10 Exceptional

Jun 22, 2025

The staff was very nice and helpful.

Claudia, 1-night trip

10/10 Exceptional

Jun 28, 2025

Upgraded my room , and it was a great stay

b, 2-night trip

10/10 Exceptional

May 25, 2025

Hotel staff are great.

Sasha, 1-night trip

8/10 Very good

Jun 5, 2025

Front desk staff was absolutely outstanding way to go girls!!!!

dave, 1-night trip

8/10 Very good

Jul 4, 2025

Older and basic hotel. Has some wear but it is clean and comfortable. We just needed a place to sleep after a late flight. Owner is great - efficient and accommodating.

Valerie, 1-night trip

4/10 Fair

Jun 28, 2025

If you get what you pay for, this inexpensive motel is overpriced.

Mindy, 1-night trip

6/10 Good

Jun 17, 2025

Good location for early morning ferry, but

Louis, 1-night trip

2/10 Poor

Oct 2, 2025

Called numerous times, Precheckin they didnt answer. Door lock hard to open. Coffee packs unwrapped. Sink drain leaks. Husband wenr to the front desk back door because they wouldn't answer phone. Requested extra pillows when I booked online and they weren't in room. Husband went again to bad door of hotel request the pillows, as they didnt answer the phone again. Husband went again to say tv didn't work. Room was small. Bed was uncomfortable. I was shocked by the lack of maintenance outside and on grounds.. We definitely will not stay again and will not recommend this hotel to anyone. We stayed sept 27 and 28th and were charged $168.20 extra for unknown reasons; I will try call them again Oct 2 to see why.

Cheryl, 1-night trip

10/10 Exceptional

Jul 2, 2025

Good

Andrew, 1-night trip

2/10 Poor

Aug 8, 2025

Terrible place. Avoid staying at this place.

This place stinks, very rude front desk (Omar). We left the property with in an hour due to its inhabitable condition. We booked 2 rooms for 3 nights but ended up not even staying for the day. They still charged 1 night for 2 rooms. I understand they might have strict cancellation policy but the place have to be habitable. I have small kids with asthma and this place is dangerous.

Pruthvi, 3-night trip

2/10 Poor

Sep 29, 2025

Won't recommend or stay there again!

We arrived in Nanaimo later than planned so i called the hotel a couple time to let them know we'd be late, all times noone answered. We arrived at hotel checked in and went to the room, we had an extremely hard time opening the door. I requested extra pillows when i booked online, but there was only 2 pillows. My husband called yhe front desk several times, all uneventful so he went to front desk to get th extra pillows. I tried turning tv on, didnt work. My husband called front desk again, no answer so he went up to let them know. Bed was uncomfortable. Sink leaked. Grounds were a mess and dirty. We will never stay there again, nor would we recommend this place. I tried dropping room cards at 8:45am at front desk but it was locked. I seen a female and tried to get her attention without luck.

Cheryl, 1-night trip

8/10 Very good

Jun 8, 2025

New owner, hopefully renovations coming for the garden court, otherwise nostalgic in a 70's mexico way.

Susan SCC, 1-night trip

6/10 Good

Aug 8, 2025

It had beds and we did sleep

We were greeted by a welcoming daddy long legs on the wall. The room was reasonably clean unless you looked under the beds. The burn marks on the table gave it a rustic feel. The stick in the open sliding window gave a faint sence of security. The premium HVAC system included a fan on the desk and an AC unit on the floor with a hose out the window. We had the VIP suite on the second floor closest to the road for maximum noise. The courtyard has a large non-functioning fountain.

Mark, 1-night trip

10/10 Exceptional

Jun 16, 2025

Had a little trouble with the check in getting the correct room, and the key to work with the room, but the staff was incredibly responsive and helpful in fixing the issue! They were great! That is not a complaint at all…quite the opposite, they were great!!

Darryl, 1-night trip

6/10 Good

Jul 8, 2025

Parking is quite limited at this hotel. The parking lot is smaller and not well equipped for larger pickup trucks

Dave Tetz Sarah, 1-night trip

4/10 Fair

Jul 3, 2025

This is place isn't so cheap anymore and is quite rundown. Damaged walls, unfinished repairs, broken fixtures, microwave from the 80's, no coffee maker. Garbage on hotel ground, moldy/dirty patio furniture. Friendly staff

Martin, 1-night trip

2/10 Poor

Jun 9, 2025

Poorly Renovated’70s Motel Just don’t stay there

Ken, 1-night trip

6/10 Good

Jun 26, 2025

The water was shut off

Susan, 1-night trip

4/10 Fair

Jun 26, 2025

Outside of property is filthy

Antonio, 2-night trip

8/10 Very good

May 1, 2025

Stayed for one night. The room was clean with coffee machine and mini fridge. Pretty quiet overall. Easy check in. Would stay again

Crystal, 1-night trip

The Port-O-Call Inn & Suites

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