The hotel is somewhat rundown. The pool area is small and not particularly nice. The rooms are ok. The biggest disappointment is for sure the beach. The beach is a far walk from the hotel, and then you need to go down a big elevator to reach it. Then you need to find a person to help get you seats, etc. my kids did not even want to go back to the beach the 2nd day. I found it very overpriced. It is a 3.5 star hotel. But the location is great! If you want to be in the very center of the tourist area right outside your door, this is the place. Please note that the staff was lovely, very hard working, and tried to help us whenever they could. So thank you to the managers and the front desk staff! I greatly appreciated all of you.