While the staff was friendly and helpful, and the room was clean, I didn't love this hotel and wouldn't stay here again unless necessary. The Wakeup felt very impersonal and the room was weirdly depressing. But my biggest complaint is that I was charged a fee to store my bag for a few hours. Travelers can rarely arrange their travel plans to arrive at their accommodations after check-in time, and often need to store bags until rooms are ready. I was told that this is a new trend. Maybe this is true, but the hotel I stayed in the night prior (not available for a second night), doesn't charge to store bags, so I'm skeptical. And even if this is the new trend, the nickel and diming is getting tiresome. The only way to fight back is to not give these companies our business.