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Resorts World Genting - First World Hotel

Family-friendly hotel with full-service spa, connected to the convention center, near Genting SkyWorlds Theme Park

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Photo gallery for Resorts World Genting - First World Hotel

Check-in/check-out kiosk
World Club Room | Bathroom | Shower, free toiletries, hair dryer, towels
Superior deluxe | Bathroom | Shower, free toiletries, hair dryer, towels
Buffet
Check-in/check-out kiosk
Resorts World Genting - First World Hotel features a casino and puts you within a 10-minute walk of Genting SkyWorlds Theme Park. You can visit the spa to be pampered with massages, facials, or mani/pedis, and The Food Factory, one of 2 restaurants, serves international cuisine and is open for breakfast. Other highlights include a fitness center, a snack bar/deli, and a kids' club. Fellow travelers say good things about the overall property condition.

Reviews

6.4 out of 10
Good

Popular amenities

  • Spa
  • Casino
  • Airport transfer
  • 24/7 front desk
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Casino
  • 2 restaurants
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Children's club
  • Business center
  • Airport shuttle
  • 24-hour front desk

For families (6)

  • Children's club
  • Playground on site
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Similar properties

Restaurant

Resorts World Genting - Genting Skyworlds Hotel

  • Airport transfer
  • Restaurant
  • Cribs available
  • Laundry facilities
7.6 out of 10, Good, 125 reviews
Resorts World Genting - Genting Skyworlds Hotel
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About the neighborhood

Map
Genting Highlands, 69000 Genting Highlands, Genting Highlands, Pahang, 69000

What's nearby

  • First World Plaza - 1 min walk - 0.0 km
  • Skytropolis Indoor Theme Park - 1 min walk - 0.0 km
  • SkyAvenue - 1 min walk - 0.0 km
  • Arena of Stars - 3 min walk - 0.3 km
  • Genting SkyWorlds Theme Park - 7 min walk - 0.6 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 80 min drive
  • Batang Kali Station - 46 min drive
  • Kuala Lumpur Gombak Station - 48 min drive
  • Batu Caves Station - 50 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Burger & Lobster - ‬3 min walk
  • ‪Five Guys - ‬3 min walk
  • ‪Steam Era - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Tampopo Delicieux - ‬3 min walk

About this property

Resorts World Genting - First World Hotel

Resorts World Genting - First World Hotel features a casino and puts you within a 10-minute walk of Genting SkyWorlds Theme Park. You can visit the spa to be pampered with massages, facials, or mani/pedis, and The Food Factory, one of 2 restaurants, serves international cuisine and is open for breakfast. Other highlights include a fitness center, a snack bar/deli, and a kids' club. Fellow travelers say good things about the overall property condition.

At a glance

DONE

Hotel size

    • 6083 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in available
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Children's club
DONE

Pets

    • Pets not allowed
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 restaurants
  • Coffee shop
  • Coffee/tea in a common area
  • Shared refrigerator
  • Room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's club
  • Bowling alley
  • Playground
  • Grocery/convenience store

What to do

  • Bowling alley
  • Shopping

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Casino
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Cable TV channels

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

More

  • Daily housekeeping

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.

Dining

The Food Factory - This buffet restaurant specializes in international cuisine and serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 35.00 for adults and MYR 17.00 for children
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

Also known as

First Hotel World
First World Genting Highlands
First World Hotel
First World Hotel Genting Highlands
Hotel First World
World First Hotel
1st World Hotel
Resorts World Genting First World Hotel Genting Highlands
Resorts World Genting First World Hotel
Resorts World Genting First World Genting Highlands
Resorts World Genting First World

Frequently asked questions

Are pets allowed at Resorts World Genting - First World Hotel?

Sorry, pets aren't allowed.

Is airport shuttle service offered by Resorts World Genting - First World Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Resorts World Genting - First World Hotel?

You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.

Is there an onsite casino at Resorts World Genting - First World Hotel?

Yes, there's a casino.

What is there to do at Resorts World Genting - First World Hotel and nearby?

Onsite recreation at Resorts World Genting - First World Hotel includes bowling. Indulge in a treatment at the spa and enjoy other amenities such as a casino and a fitness center.

Are there restaurants at or near Resorts World Genting - First World Hotel?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Resorts World Genting - First World Hotel like?

Resorts World Genting - First World Hotel is a short 8-minute walk from Genting SkyWorlds Theme Park and 6 minutes' walk from Arena of Stars.

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Reviews

Resorts World Genting - First World Hotel Reviews

6.4

Good

6.6

Cleanliness

7.6

Location

6.6

Staff & service

5.8

Eco-friendliness

6.2

Property conditions & facilities

Popular mentions

Room
Service staff
View
Refrigerator
Tower
Location

Reviews

10/10 Exceptional

So far so good..
Mohd Nobli, 1-night trip

6/10 Good

Acceptable in cleanliness. A pity that not man out door activities.
KAREN, 2-night trip

6/10 Good

Check in take longer time. However, check out is very fast and convenient
Kim tim, 2-night trip

8/10 Very good

Ok
Warren, 2-night trip

6/10 Good

The fan seemed to bw falling off the celling

10/10 Exceptional

Should improve or check in SOPs
Kel Vin, 1-night trip

4/10 Fair

The room that we stayed is very dirty. The curtain, bathroom and wall is very dirty. Not a chair or a table inside the room. So inconvenient.
Theresa, 3-night trip

2/10 Poor

Avoid This Hotel if Possible

This was a regrettable stay. Check in was long, and we were asked to pay a check-in fee (really? it's not on the list of fees). The room was dated and bad. Overall, stay far away.
2-night trip

4/10 Fair

Looks old

Room looks kinda old n run down. Lower levels hav no reception. Tower 1 n 2 has no WiFi access
Esther, 5-night trip

10/10 Exceptional

Slow like snail

Not good at service. The room not prepare to be clean. Hotel room is look like motel. Check out is fast but check in is very slow must wait 3 hours to get a room .
Setiawan, 3-night trip

4/10 Fair

This time round very dirty ,fridge also dont have
Loo, 2-night trip

2/10 Poor

Nowhere near First World

This is by far the lousiest hotel stay. It’s worse than budget hotel. Bedsheets were dirty with stains and foul smell, curtains and windows were mouldy, locker was not working and sink was dirty. I’m totally disgusted by the standard. What’s the point of having many rooms but unable to maintain them properly?
Bedsheet with stain
Mouldy curtains
Mouldy curtains
Window with algae
Fiona, 5-night trip

2/10 Poor

Requested queen bed when make booking,when go to hotel to check in staff say no queen bed available, i have made full payment prior to my booking 2days earlier then my booking date only to find tat my room was not available! And they just give 2 single bed without any explanation. The room not cleaned at all ,discusting! Will never ever going to book tis place anymore
Logespary, 1-night trip

8/10 Very good

IT TOOK 2 HOURS to check-in

l was REALLY AMAZED that it took us 2 hours to check-in to 4 rooms. I self-check-in from the machine / kiosk for my complimentary room very fastly for about 10 minutes. Then, l checked in for the other 3 rooms for my friends and there was no way that l could do with the kiosk / machine. l was told to queue for the OTC or xxxx machine which was not helping at all . THEN l asked staff to help, 2 staff spent their best and very hard effort for about 1 and half hours, but could not retrieve my 3 paid rooms via the Hotel.com........... Until 2 hours later, the OTC or XXX kiosk could get me all the code numbers for us to go to the self-checkin kiosk by ourselves. After round and rounds and rounds, again l could not made it. l had to ask another 2 staff to assist, then we could settle the check-in problems. ALL 6 of us WERE SO FRASTRATED with the check-in procedures and system.
CLEMENT, 2-night trip

6/10 Good

Service staff not friendly and service not efficie

Nil
David, 2-night trip

6/10 Good

The hotel is not so clean and getting older. But it is a best choice for Genting Highlands trip if you are looking for budget cost.
CH, 1-night trip

6/10 Good

Trip

Room size is very small and basic accessory limited. Overall location & foods easy asceses.
Whuang, 4-night trip

6/10 Good

Take long time to check in
Vincent, 1-night trip

2/10 Poor

The check-in takes more than 1 hours and our request for a queen bed and Mountain View was not accepted. No toilet amenities available and the room looks dirty
WeiKuen, 1-night trip

4/10 Fair

location is good
Deborah, 2-night trip

4/10 Fair

Convenient, dirty, floor contain left over bread when check in. Dusty floor, toilet water flush spoilt.
Elizabeth, 2-night trip

4/10 Fair

Under average hotel

Poor/choatic check-in system, thin pillows,entire level under renovation,wet painted. Was given tower 3, very long walk to action areas.
2-night trip

6/10 Good

Nothing to shout about, very basic room. Tiny TV. Everything is old
Albert, 3-night trip

8/10 Very good

Walking distance to themepark
Nurul, 1-night trip

6/10 Good

天気に恵まれず最悪 温かいものを飲みたいので電気ケトルを置いて欲しい
Fusayoshi, 5-night trip