2/10 - 별로예요
2025년 10월 5일
Everything was dirty. We had hair in our bed, asked for new sheets/blankets and were told they didn’t think there were any more but they’d look into it and get back to us. 45 mins later we went back down and the staff were outside smoking, came in when they saw us only to say there was nothing. Their comment to us was that the blankets weren’t dirty, just ‘permanently stained’. We did eventually get a few sheets so we had something, but no blanket. Prior guests food was left in our fridge. Bathroom towel was left damp on the rack. If we didn’t arrive around midnight and have to be up and on the road at 7am we definitely would have walked out and found somewhere else to go. I’ve since emailed out complaints and have yet to have any response. Oh and they didn’t have room keys so the staff had to let you in your room.
Stacey
Stacey 님, 1박 여행
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