6/10 - 좋아요
2025년 10월 11일
Be very careful when you are booking.
Their booking software through Hotels.com and their site will book you into an open room that might not be the photo you are looking at and you need to read the tiny little print on the square footage of the room to know what room it is.
The photos you will see will be their 'suites' but the room you might actually get may be something you can barely turn around in.
I booked a room (not an inexpensive room either) for our twenty year anniversary that every photo showed as a large suite with a sitting area and a lovely view. It's a stock photo. (It's literally showing the photo of the room I tried to book next to this review)
We arrived to find our room nearly impossible to walk in and with luggage? Forget it. I tried to find another room for our stay, but the city was completely booked.
This room is ridiculous. You can sit on the bed. Period. And while the bathroom is modern, it's the size of a small closet. We've stayed all over Scotland, so we weren't expecting palatial.
Our view? It's a bin filled alley with trash strewn all over and the garbage trucks and lorries coming and going. Their response to all of this was, "We're so sorry."
Sure, it's a 'premium' room, but if you are knocking your knees against the door to get into the room it's not premium. Be aware most of the rooms are up VERY steep, spiral stairs and you will be carrying your luggage up.
It was an incredibly disappointing stay.
Julia
Julia 님, 3박 여행
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