2/10 Malo
19 de octubre de 2025
Got there at 4 and checked in. Went to the room and it was dirty. Went back to the desk and waited for 2 hours and still no room. We asked for a refund and it was ignored. We told them we were going to leave and go do what we had planned and then come back. Came back at 11 pm and still no room. The room we had been assigned was still dirty and no room to move us to. About 45 minutes latter they “found” a room. We get to that room and the bathroom is flooded. Called the desk and they brought towels to soak up the water and said there were no more rooms. They left towels so we could put by the leaking toilet. I have NEVER had such a horrible experience. Finally on checkout we were given a punch card for a free night stay but told it couldn’t be a Friday, Saturday or holiday. Needless to say we will not be going back, one day of pure hell was enough!
Shannon
Shannon, se hospedó 1 noche
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