Hotel ARENA am Zoo

Central hotel connected to the convention center, within walking distance of Frankfurt Zoo

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When you stay at Hotel ARENA am Zoo, you'll be just a 5-minute drive from Römerberg and Frankfurt Christmas Market. Also, Alte Oper and Frankfurt Trade Fair are within a short drive. Public transportation is just a short walk: Zoo U-Bahn is 2 minutes and Ostendstraße Tram Stop is 2 minutes.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Non-smoking
  • Free WiFi
The current price is ₩55,797
₩66,513 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 9 of 9 rooms

Comfort Double Room

Highlights

Soundproofed
Heating
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

Highlights

Soundproofed
Heating
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Comfort Studio

Highlights

Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio

Highlights

Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Single Room

Highlights

Soundproofed
Heating
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

Economy Single Room

Highlights

Soundproofed
Heating
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

Standard Triple Room

Highlights

Soundproofed
Heating
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 3 Twin Beds

Economy Double Room

Highlights

Soundproofed
Heating
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Soundproofed
Heating
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

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At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
    • Prior to arrival, you must complete online registration via a secure link
    • A virtual front desk provides assistance to guests
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (EUR 15 per night; includes in/out privileges)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

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Reviews

Hotel ARENA am Zoo Reviews

7.4

Good

8.2

Cleanliness

8.4

Location

7.6

Staff & service

7.6

Eco-friendliness

7.8

Property conditions & facilities

Popular mentions

Room
Breakfast
Lobby
Service staff

Reviews

10/10 Exceptional

👍
Sirak, 2-night trip

8/10 Very good

Nice
Dordije, 1-night trip

10/10 Exceptional

Very good
HUSSEIN SALMAN, 2-night trip

6/10 Good

Average
Baboucarr, 4-night trip

8/10 Very good

Good location and worth for money.

Checkin could be better. Already checked in online previous evening but still had to call when tried to do it in the automatic checking screen. Got the key to the room but room was not ready. Minor incovenience as the cleaning ladys were very nice and cleaned the room in 15 minutes. I was pleasantly surprised on cleanliness of the room and has basic items for your needs. Note that rooms are very small, even if I booked the comfort room which was a bit bigger than the cheapest. No AC and small room gets very warm in the summer. Luckily there was a small fan provided. Good for solo traveller and will come again.
Andy, 5-night trip

6/10 Good

We had not been informed in advance that there was no staff at the hotel, check in took a long time (several messages that the app was being used by another application) also no parking close, the access to the hotel parking might be easy to drive in- but it has to be processed on top of the check in procedure. No breakfast - there is a lounge which says Breakfast from 7-10.30 . . . but the door is locked . . We didnt see any staff at any time (but we didnt come for that!) the beds were made while we were out, so no complaint. Some possibilities close to dine
Robert, 2-night trip

4/10 Fair

very tight and poor room almost enough for sleeping only
Ayman, 1-night trip

6/10 Good

Automat checkin, ingen reception. Rena rum. Bra städning
Daniel, 9-night trip

6/10 Good

Gostei do localização, lojas, transporte, mais para 2 pessoas com malas muito pequeno
MARIA INES, 2-night trip

6/10 Good

It was ok, reasonably affordable in Frankfurt. I didn't like having to fill in my details 4 times. 1) booking, 2) follow up questionnaire, 3) on arrival (surely the purpose of the follow up questionnaire) and then 4) to book in to make a separate booking for car parking. Car parking very very tight in an estate car, but good to have had the option to park securely off street.
Barry, 1-night trip

10/10 Exceptional

Foi muito bom a localidade perto de tudo do centro.
Vitor, 2-night trip

2/10 Poor

Nicht noch
2-night trip

6/10 Good

It's perfect if you're just passing through, there's no air conditioning
omar efren betancourt, 2-night trip

10/10 Exceptional

Sehr gut
Nadine, 1-night trip

8/10 Very good

Praktisch, preiswert und in Ordnung - mehr nicht. Andere Gäste waren in den meisten Nächten ziemlich laut; Laute Konversationen, Türen nachts um 1 zufallen lassen. Eine Nacht ging der Feueralarm, weil wohl jemand in seinem Zimmer geraucht hat.
Patrick, 7-night trip

2/10 Poor

-
Vanesa, 1-night trip

6/10 Good

Cleanliness could be better, however very well located

2/10 Poor

Das Zimmer war dreckig, das Bett hatte einige sichtbare Macken. Das Personal war irgendwie meist nicht zu finden und unprofessionell (sie waren wohl auch unterbesetzt?). Und man wurde zu früh aus dem Zimmer geschickt, ca. eine halbe Stunde. An sich war das Zimmer auch sehr klein, es gab keine Annehmlichkeiten, wie Wasser oder Kernseife, wie man es üblicherweise kennt, lediglich 1 in 3 Schampoo und Handseife gab es. Wer günstig sein möchte, gut. Aber es gibt dafür halt nur das Mindeste....
Fabienne, 1-night trip

6/10 Good

Check-in war schlecht. Ich habe den Online Meldeschein für das Hotel ausgefüllt und muss wieder das beim Check-in Maschine machen. Nach 16 Uhr gab es keinen Mensch beim Rezeption Schalter.
Anyika, 2-night trip

2/10 Poor

Kein Service

Wir haben ein Zimmer mit Doppelbett gebucht. Zwei aneinander gestellte Einzelbetten sind KEIN Doppelbett. Der Check-In Automat hat mich meine letzten Nerven gekostet. Es ist traurig das die Rezeptionen immer weniger besetzt sind. Hier kommen wir sicher nicht wieder her.
Sewasti, 1-night trip

8/10 Very good

The hotel was very good for the price we paid. The rooms are comfortable and clean. It´s located in a very central area, with easy access to subway. There are lots of restarurants around the area at 10 min walks. Don´t expect too much service in the frontdesk because there is personal only for a few hours a day. We arrived at night so we had to make check in in a machine, but there was no problem at all. Breakfast is very basic, they serve coffe, boiled eggs, fruit and bread. At the end, if you are not expecting too much luxury but rather an easy and comfortable stay, it is a very good option.
Santiago, 6-night trip

6/10 Good

Der Check-in per Automat war etwas mühsam, da das Gerät sehr langsam ist und man alle Daten, die man bereits vorher Online in Meldeschein angegeben hat nochmal eingeben muss (u.a. Adresse und Passnummer). Das Zimmer war okay, aber nicht vollständig sauber. Auf dem Boden lag noch Glitter und im Müll die Zahnbürste des letzten Gastes.
Andreas, 3-night trip

4/10 Fair

Wie zu erwarten nichts Besonderes. Die Zimmer sind für eine Nacht völlig in Ordnung. Leider hatten wir große Probleme mit dem Check in der nur über einen Automat erfolgt ist, da kein Personal vorhanden war. Dieser Automat war so langsam, sodass wir 30 Minuten gebraucht haben unsere Zimmerkarte zu erhalten und einen Parkplatz zu buchen, da wir alle unseren persönlichen Daten zum wiederholten Male eingeben mussten. Es gab nur einen Automat der ewig gebraucht hat, was zu einer Schlange geführt hat, da mehrere Leute einchecken wollten. Das war echt unmöglich sowas hab ich noch nicht erlebt. Die Betten sind in Ordnung. Das Hotel ist nur leider sehr laut. Man hört die Türen überall nachts knallen, da diese so „schwer“ sind und die Wände sind sehr dünn. Hatten daher nur einen leichten Schlaf. Fazit: für eine Nacht okay aber man kann nicht viel erwarten.
Ann-Katrin, 1-night trip

8/10 Very good

Definitionally 4-stars. No front desk staff (instead, they have a kiosk behind the property for check-in...) and legitimately no amenities in the building.
Austin, 6-night trip

8/10 Very good

Schöne Lage
Florian, 5-night trip