6/10 - 좋아요
2025년 10월 12일
Trial and error
Really nice room with balcony, bathroom looked quite new, everything okay so far - but: the keyless entry system is a catastrophe! First it didn't work because we arrived an hour earlier than announced (better than expected traffic conditions). Had to call the service team, they arranged the access to the room. After we returned from dinner it didn't work again due to a system error. Trial and error, trial and error, trial and error ... and so on. Service hotline busy. Finally got instructions via WhatsApp how to pick up a key card from the safe in the lobby. That worked perfectly. Please Bob W. return to an old-fashioned key card system!
Jens
Jens 님, 1박 여행
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