2/10 - 별로예요
2025년 10월 8일
After driving over 500 miles we were eager to check into our room. Upon arriving, we discovered this hotel had no elevator as it was built in the mid 70s. We were located on the second floor and thankfully it was only seven steps up. So we lugged all our things up and settled in for a good nights sleep. My traveling partner pulled back the sheets to begin to settle into bed and thought he noticed a hair in sheets. He got out his flashlight, the room is very dim with little to no light, and discovered lo and behold yes there were several hairs. In addition the top sheet had a stain with a hair connected to it. I’ll leave it to your imagination as to what the source of that stain might have been. We went to the front desk and the manager on duty to complain. She said she couldn’t leave the front desk as she had guests that we’re checking in, but she immediately moved us to another room. My partner went to the other room before we moved all our things and pulled back the comforter and lo and behold yes there was more hair and a hair that was very curly in nature. We worked with hotels.com to get a refund, which I have yet to receive although it’s not been 24 hours yet, and moved to a different hotel. Additionally the floors were filthy and a couple of towels were dirty. Don’t stay here!
Kim
Kim 님, 친구와 1박 여행
Hotels.com 실제 이용 고객 후기
