Does Marriott's Crystal Shores offer free cancellation for a full refund?

Yes, Marriott's Crystal Shores does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Marriott's Crystal Shores?

Yes, there are 3 outdoor pools. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at Marriott's Crystal Shores?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Marriott's Crystal Shores?

Yes. Self parking costs USD 31.80 per night. Onsite parking is limited (max 1 space per unit). Electric vehicle charging is available.

What are the check-in and check-out times at Marriott's Crystal Shores?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 10 AM. Contactless check-out is available.

What is there to do at Marriott's Crystal Shores and nearby?

Onsite recreation at Marriott's Crystal Shores includes fitness classes, Pilates, and yoga. Enjoy a relaxing soak in one of the 3 hot tubs and an invigorating swim in one of the 3 outdoor swimming pools. Marriott's Crystal Shores also has 2 bars, a waterslide, and a 24-hour fitness center, as well as a sauna and a picnic area.

Are there restaurants at or near Marriott's Crystal Shores?

Yes, there are 2 onsite restaurants, featuring alfresco dining and ocean views.

Does Marriott's Crystal Shores have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a blender, a coffee maker, and a toaster.

What's the area around Marriott's Crystal Shores like?

Marriott's Crystal Shores is located near South Marco Beach in South End, a short 12-minute walk from Marco Island Ski & Watersports and 4 minutes' walk from Winterberry Beach.

Marriott's Crystal Shores, Marco Island: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Apr 20, 2025

Amazing stay!!

Firiley, 1-night trip

10/10 Exceptional

Mar 9, 2025

Perfect getaway

Jason, 1-night trip

10/10 Exceptional

Aug 16, 2023

Excellent hotel

Yunaisa, 3-night trip

10/10 Exceptional

Jan 26, 2025

Excellent!!!!

ABEL, 2-night trip

8/10 Very good

Jul 11, 2025

Very nice hotel and room! The reason for the 4-star, was because of the service at the front desk. There was a leak while the dishwasher was running that left water in the kitchen. The technician came and fixed, I then requested for someone to come out and clean the floor in that area and was told someone will be right up and no one showed to do so. Also I was told at the front desk that parking was included during my stay, which was incorrect information because I was charged. I called the front desk to mention and was told there was nothing that can be done after spending 5 days @ approximately a thousand dollars a night plus other expenses during the stay, boat tours, jet skiing, dinner, etc.

Andy, 5-night trip

10/10 Exceptional

Aug 12, 2024

Great place for our family of 4. Direct on the beach and many restaurants across the street. Cons: Check-out too early, at 10am.

Ailyn, 1-night trip

10/10 Exceptional

Jun 10, 2024

Home away from home

The hotel was beautiful and well maintained. Staff was friendly. The rooms are large and well equiped with everything you need for a comfortable stay. The resort is more a home away from home then a hotel.

Chris, 2-night trip

10/10 Exceptional

Jul 19, 2023

We spent a wonderful weekend everything it is amazing, we will return soon.

10/10 Exceptional

Oct 2, 2023

Nice property !

sandor, 2-night trip

10/10 Exceptional

Sep 27, 2023

Perfect gateway

It was a great vacation this hotel is a plus very family oriented

Marlene, 5-night trip

10/10 Exceptional

Oct 1, 2023

Super clean, modern renovation, quiet, peaceful

Caroline, 1-night trip

10/10 Exceptional

Aug 4, 2023

The property in general but specially the villa was above our expectations. Super recommended for families with little kids. We really enjoyed and are thinking of coming back soon.

Arleet, 1-night trip

10/10 Exceptional

May 19, 2023

Excellent

nadia, 1-night trip

10/10 Exceptional

Oct 3, 2023

Amazing

Boaz, 4-night trip

10/10 Exceptional

Aug 1, 2022

Excellent

Pedro, 2-night trip

8/10 Very good

Sep 15, 2022

Property is beautiful and the pools and beach were wonderful. The staff was great and very accommodating. Our room was in need of a few updates (dishwasher) and it was a handicap room so we wished the shower had at least a curtain. There was some construction going on, but overall, fantastic resort.

Tracy, 2-night trip

10/10 Exceptional

Aug 28, 2023

This maybe one of the most beautiful units in the Marriott Vacation Club. The kitchen was modem and full equipmentmen. We did not use the restaurants since we ate in the unit. The beach and the pools are very nice. The sunset was incredible.

Jorge, 2-night trip

8/10 Very good

Aug 12, 2024

The reason communication was terrible is because the beach was contaminated and they did not warn guests of the risk. (DOH-Collier issues water quality health advisory on three Marco Island beaches; E coli at issue) The hotel has very good facilities and fun activities for children and adults. They charge $30 per night for parking, that's something new. We went in July and we didn't have to pay for

Sara, 1-night trip

6/10 Good

Mar 31, 2024

The beach was crowded with people from outside of the hotel with music so loud that we couldnt rest on the sand quiet. I suggest to take care of that specially if we are paying such a high rate for our villa- Thanks

Carlos, 1-night trip

10/10 Exceptional

Aug 24, 2023

The property is extremely nice and very well kept. Our rental was actually a two bedroom apartment with views of the street and lateral view of the water. Immaculate and luxurious, huge full kitchen and large balcony, comfortable bathrooms etc The pools on site were large and accommodated a large number of people (there are two of them, one on each level) and the property itself is very well cared for. Staff at the bars and restaurant on site are very nice and the front desk staff couldn’t be more helpful or accommodating. I proposed to my now fiancé during this trip over New Year’s Eve and the staff helped me decorate the room per my request while we were away at dinner on the 31st and even provided us very nice champagne for the post midnight toast. I was super happy and will gladly stay with them again when visiting marco island

4/10 Fair

Sep 4, 2023

They only give one parking permit per apartment and they don't give another option! How is it possible for 8 people to fit in a car? The people at the reception are very rude and we ask to speak to the manager and they are also rude and they send you to park in the shopping malls, across the street, it does not matter if you have children or people with disabilities

Sara, 1-night trip

8/10 Very good

Aug 14, 2023

This is a beautiful place to stay. People were nice. The only thing was not happy about, is that I took a shower and went to dry off with the towel and the towel had a big stain. Sorry to say but it looked like feces and I had wiped my face with it. I was grossed out the whole day. I did complaint and they were nice, apologizing and told me that they were going to send someone to change our towels and clean the room. When we came back. It never happened, We asked them again but still nobody came to change the towels. The hotel is beautiful but service wasn't as expected.

Leonor, 2-night trip

2/10 Poor

Mar 30, 2024

really frustrating that when i called hotel directly (at this point i have been told that there are no workers who do reservations at the hotel and that I must have been transferred) to make a reservation they offered me two free kids breakfasts with our stay. I would not have known to ask for that. when we went down for breakfast the server had no idea our breakfast was free and she suggested i go to the front desk. we would have never gotten a full buffet for the kids as one of them ordered only cereal and one ordered pancakes. and we prob would have just went somehwere else where my omelet wouldnt have been $22. insane price for an omelet with nonorganic ingredients. the lady at the front desk was not kind smiley or helpful and said it wasnt the hotels fault it was reservations fault. when i showed her the phone number i called she said ow that was our number but they must have transferred you. i then asked to talk to the manager. everyone passed on the blame and was pretty rude at your hotel. if someone is going to be offering free breakfasts but actually lying its a pretty low way to sell a room. just dont even offer that if you cant live up to that. I would expect that from somewhere other than a higher level mariott

Chad, 1-night trip

10/10 Exceptional

Aug 22, 2025

3 giorni da favola

Un sogno!

Nicoletta, 3-night trip

10/10 Exceptional

Apr 11, 2025

kimberly, 5-night trip

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