6/10 - ์ข์์
2025๋
8์ 26์ผ
First thing to say is this is not a hotel, so of expecting a "hotel" experience, you will be disappointed. Its a timeshare, and the differences are small but significant.
We booked a 1 bedroom but ahead of time wanted to upgrade to a 2 bedroom. We got no respinse tonour numerous emails via hotels.com. o eventually measaged directly and got no help, saying rhey couldnt findy booking. We arrived anyway and I tried to upgrade at checkin. Sorry as you booked via hotels.com you have to cancel and rebook. So i had hours on chat to hotels.com to upgrade. They have to call the hotel to checl they are happy ro cancel without penalty. By the time it was sorted the 2 beds had sold out!
As it tranapired, the sofabed in our room was not fit to sleep on amyway as it was broken! The marriot out my daughter and I in a second room until thw morning, then i repeated the above to upgrade for our second night. This meant our first afternoon/evenkng was conpletely wasted, then spme of the next day (our only full day) spent movjng rooms.
However, our 2 bedroom was ocean view and the views were stunning. The apartments themselves are very nice, but need a better clean. A dirty tissue found in our first room on the floor and a vape in the bed in our second one.
This brings me onto one of the biggest issues. As its a timeshare the care int wh common areas in the apartment buildings is awful. They are filthy.
The pools are nice enough, just busy.
Malina
Malina ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
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