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Palms Hotel & Retreat By Palette London Romford

3.0 star property
Hornchurch hotel with spa and restaurant

Choose dates to view prices

Palms Hotel & Retreat By Palette London Romford features a nightclub and puts you within a 15-minute drive of Lakeside Shopping Centre. Guests will have free perks like WiFi and self parking.

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Spa
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Nightclub
  • Breakfast available
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
$78 nightly
The total price is $91
Nov 24 - Nov 25
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 142 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Double Room

Accessible Double Room | 1 bedroom, desk, soundproofing, iron/ironing board

Accessible Double Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 144 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, desk, soundproofing, iron/ironing board

Executive Double Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 167 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Bridal Suite

Bridal Suite | 1 bedroom, desk, soundproofing, iron/ironing board

Bridal Suite

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 166 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, soundproofing, iron/ironing board

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 142 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, desk, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Bridal Suite

1 bedroom, desk, soundproofing, iron/ironing board

Bridal Suite

  • Sleeps 2

View all photos for Executive Double Room

1 bedroom, desk, soundproofing, iron/ironing board

Executive Double Room

  • Sleeps 2

View all photos for Standard Double Room

1 bedroom, desk, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Accessible Double Room

1 bedroom, desk, soundproofing, iron/ironing board

Accessible Double Room

  • Sleeps 2

Similar properties

Exterior
Spark by Hilton London Romford
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
7.4 out of 10, Good, 167 reviews
$73 nightly
The price is $88
Dec 22 - Dec 23
Total with taxes and fees
Spark by Hilton London Romford
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About the neighborhood

Map
Southend Arterial Road, Hornchurch, England, RM11 3UJ

What's nearby

  • Whitelands Dog Walking Area - 4 min drive - 1.7 km
  • Upminster Golf Club - 5 min drive - 4.0 km
  • ExCeL Exhibition Centre - 36 min drive - 30.6 km
  • O2 Arena - 41 min drive - 33.5 km
  • Tower Bridge - 51 min drive - 54.5 km

Getting around

  • London (SEN-Southend) - 36 min drive
  • Stansted Airport (STN) - 38 min drive
  • London City Airport (LCY) - 41 min drive
  • Heathrow Airport (LHR) - 84 min drive
  • Upminster Station - 4 min drive
  • Gidea Park Station - 5 min drive
  • Harold Wood Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪The New Garden Cafe - ‬6 min drive
  • ‪The Ardleigh - ‬18 min walk
  • ‪Costa Coffee - ‬5 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪The Hub - ‬17 min walk

About this property

Palms Hotel & Retreat By Palette London Romford

Palms Hotel & Retreat By Palette London Romford features a nightclub and puts you within a 15-minute drive of Lakeside Shopping Centre. Guests will have free perks like WiFi and self parking.

At a glance

DONE

Hotel size

    • 138 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • Meeting room
  • Conference space (270 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Picnic area
  • Terrace
  • Full-service spa
  • Nightclub
  • Lockers available
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 79
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Fee & policy details

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.99 for adults and GBP 12.99 for children
  • Airport shuttle service is offered for an extra charge of GBP 100 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 17 costs GBP 100 (one-way)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Palms Hotel & Retreat By Palette London Romford Hotel
Palms Hotel & Retreat By Palette London Romford Hornchurch
Palms Hotel & Retreat By Palette London Romford Hotel Hornchurch

Frequently asked questions

Are pets allowed at Palms Hotel & Retreat By Palette London Romford?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Palms Hotel & Retreat By Palette London Romford?

Yes, there's free self parking.

Is airport shuttle service offered by Palms Hotel & Retreat By Palette London Romford?

Yes, an airport shuttle is available. The charge is GBP 100 per person one-way.

What are the check-in and check-out times at Palms Hotel & Retreat By Palette London Romford?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Palms Hotel & Retreat By Palette London Romford?

No, this hotel doesn't have a casino, but Aspers Casino (25-min drive) is nearby.

What is there to do at Palms Hotel & Retreat By Palette London Romford and nearby?

Palms Hotel & Retreat By Palette London Romford has a nightclub and a spa, as well as a picnic area.

Are there restaurants at or near Palms Hotel & Retreat By Palette London Romford?

Yes, there's an onsite restaurant.

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Reviews

Palms Hotel & Retreat By Palette London Romford Reviews

6.8

Good

8.0

Cleanliness

7.0

Amenities

7.0

Staff & service

6.8

Eco-friendliness

7.6

Property conditions & facilities

Reviews

10/10 Exceptional

Great for parking, fabulous meal in the restaurant
Cathrine, 1-night trip

6/10 Good

Room was ok quite small considering the money you pay
Renee, 2-night trip

10/10 Exceptional

Very clean, staff friendly snd professional. Would definitely stay again abd recommend the hotel to others
Margaret, 1-night trip

10/10 Exceptional

Excellent hotel.
Jacqueline, 2-night trip

8/10 Very good

Will stay again

Lovely clean hotel will stay again
Amanda, 2-night trip

10/10 Exceptional

loved it, well priced when other hotels were charging over £200 per night
Samsud, 1-night trip

6/10 Good

Wifi was non existent. Consequently TV didn't offer any stable channels and had no phone signal so went to sleep earlier than was expecting to
Neil, 1-night trip

8/10 Very good

Worth the money

Very helpful and friendly team. Room larger than expected. Bed was king size rather than a double and very comfortable. Bathroom very clean. Parking available. Overall excellent value. On the negative side, the Wifi is awful but it is being upgraded. And the reception for my.mobile was hit and miss.
Jacqueline, 2-night trip

10/10 Exceptional

Woman on the reception was very helpful and friendly.
Ben, 1-night trip

10/10 Exceptional

Very clean and tidy
Ben, 2-night trip

10/10 Exceptional

Nicely appointed room and entrance area. Handy location with good access to the motorway network. Would stay here again. Large car park to the front of the premises.
David, 1-night trip

2/10 Poor

Everything was ok except the doors in the corridor when you open them make the loudest noise when they close and keep you awake all night long ..
Inez, 1-night trip

8/10 Very good

Staff friendly, room spacious and clean, bar area very nice. Breakfast although a good selection was poor. I asked for 1 poached egg on a toasted muffin first one was more like a hard boiled egg so sent this back, second one not much better.
Pamela, 1-night trip

2/10 Poor

Checking in was a nightmare. You need to log into some web site to check in. 1st time I've been asked to do this and I say in 3 - 4 hotels every week. Shower curtain pole was lose. And if you wanted a disabled access bedroom it was going to cost more than a standard double. Also get ready to break the bank to eat there most workers had takeaways. Total rip off OYO typical junc
Danny, 1-night trip

6/10 Good

Staffs where good but the standard was not what I was expected to be honest.
Cedric, 1-night trip

6/10 Good

The place was very noisy. The cleaning will start knocking your door at 9 or 10am not knowing if you’ve slept late,
Cedric, 3-night trip

2/10 Poor

Overbooked and turned away

Arrived for a late evening check in to be told that due to an 'IT Glitch' they were overbooked and had no rooms available. Several other guests were in the same boat. Reception were unhelpful and shrugged it off as not their problem - despite people being stranded in Hornchurch with no local hotels available.
Dan, 2-night trip

10/10 Exceptional

Two the young lady on front desk 10 out 10

The young lady on front desk was amazing she was helpful and professional the rooms a clean.over all amazing stay and a big thanks to the two cleaners they was brilliant.I will definitely recommend this hotels
Spencer, 1-night trip

6/10 Good

The member of staff on the front desk was very rude and not at all helpful. Overall the hotel was fairly clean and perfect for us to stay after watching a gig close by. Breakfast was not great, overpriced for the quality.
Chris, 1-night trip

10/10 Exceptional

Receptionist were excellent and vey informative
Lincoln, 1-night trip

6/10 Good

Good location for those taking exams at the Romford center, however beds we extremely uncomfortable! Size of rooms were good though compared the prison cell like rooms at the spark Hilton. Another plus was the parking was free too.
Lucy, 1-night trip

8/10 Very good

Under renovation- but very clean hotel

The hotel itself is still under renovation, but the room was clean and well put together. The room did not have any aircon or fan, and we visited when it was very warm and the rooms were so hot. Restaurant not open yet and there is nothing around that is walkable to get food.
Bethany, 1-night trip

8/10 Very good

Nice, clean and renovated (building work is still going on in hotel grounds). Free parking. It has a ground floor and first floor but doesn’t have a lift (we did not have heavy suitcases so no problem for us). The only thing to highlight is that there is no room AC or central air conditioning. So staying in summer months when outside temperature is hot can be uncomfortable. Bed was queen size and comfortable, room was spacious and clean.
Sikander, 1-night trip

2/10 Poor

Bad experience

The only good thing about this hotel was the check in lady with glasses Waited 1hour for breakfast it never came
Gurlovesandeep, 1-night trip

2/10 Poor

Nothing was like they said on website ,no gym ,no restaurant no bar , no spa it was really noisy on the weekend as people only go there for one thing so lack of sleep was there
Wessel, 6-night trip