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citizenM Zürich

4.0 star property
Lakefront hotel with restaurant, near Bahnhofstrasse

Choose dates to view prices

Photo gallery for citizenM Zürich

Meeting facility
Meeting facility
Lobby sitting area
King Room | Premium bedding, pillow-top beds, in-room safe, desk
Interior
Experience the best of Zürich at citizenM Zürich, where modern design meets upscale comfort. Unwind in the library or discover local art in the on-site gallery. With high-speed WiFi, a 24-hour business center, and canteenM restaurant serving breakfast to dinner, you'll feel right at home.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 5 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Communal living room

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
The current price is $172
$187 total
includes taxes & fees
9 Nov - 10 Nov

Why we love this property

24-hour dining delights
The 24-hour restaurant caters to any schedule, while a cafe and bar offer additional options. Buffet breakfast includes vegan and vegetarian choices.
Sleep in style
This hotel boasts premium bedding with pillowtop mattresses in every room. Hydromassage showerheads and blackout drapes complete the luxury experience.

Similar properties

Exterior

Ruby Mimi Zurich

  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk
9.0 out of 10, Wonderful, 1,375 reviews
The price is $204
$220 total
includes taxes & fees
16 Nov - 17 Nov
Ruby Mimi Zurich
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About the area

Map
Talacker 42, Zürich, 8001

What's nearby

  • Bahnhofstrasse - 3 min walk - 0.3 km
  • Paradeplatz - 4 min walk - 0.4 km
  • Fraumuenster - 6 min walk - 0.6 km
  • Kunsthaus Zurich - 12 min walk - 1.1 km
  • Swiss National Museum - 12 min walk - 1.1 km

Getting around

  • Zurich Airport (ZRH) - 26 min drive
  • Zürich Limmatquai Station - 10 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 10 min walk
  • Zürich Central Station - 14 min walk
  • Sihlstrasse Tram Stop - 1 min walk
  • Rennweg Tram Stop - 4 min walk
  • Paradeplatz Tram Stop - 5 min walk

Restaurants

  • ‪Haus Hiltl - ‬3 min walk
  • ‪Babu's Bakery & Coffeehouse - ‬2 min walk
  • ‪Le Cèdre Maurice - ‬3 min walk
  • ‪JOE & THE JUICE - ‬2 min walk
  • ‪Mövenpick Wein-Bar - ‬3 min walk

About this property

citizenM Zürich

At citizenM Zürich, you'll be a short five-minute drive from Bahnhofstrasse and Letzigrund Stadium. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit canteenM, which serves breakfast, lunch and dinner. Also, Hallenstadion and Lindt & Sprüngli Chocolateria are within a short drive. The comfortable beds and helpful staff get great marks from fellow travellers. Public transportation is only a short walk: Sihlstrasse Tram Stop is steps away and Rennweg Tram Stop is 4 minutes.

At a glance

DONE

Hotel size

    • 160 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
    • Guests traveling with a service animal must contact the property prior to arrival.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Communal living room
  • Art gallery on-site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 85
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 80
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPad
  • Smart television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM bar – On-site bar. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 28 per person
  • Late checkout can be arranged for an extra charge of CHF 34 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No visitors or unregistered guests are allowed at the property after 11:30 PM.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Does citizenM Zürich offer free cancellation for a full refund?

Yes, citizenM Zürich does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM Zürich?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM Zürich?

Sorry, there's no on-site parking at citizenM Zürich.

What are the check-in and check-out times at citizenM Zürich?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of CHF 34 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at citizenM Zürich?

No, this hotel doesn't have a casino, but Swiss Casinos Zurich (3-min walk) is nearby.

What is there to do at citizenM Zürich and nearby?

Recommended spots to visit include Bahnhofstrasse (3-min walk) and Paradeplatz (6-min walk), along with Fraumuenster (7-min walk) and Helmhaus (9-min walk).

Are there restaurants at or near citizenM Zürich?

Yes, there's an on-site restaurant, canteenM.

What's the area around citizenM Zürich like?

CitizenM Zürich is in Old Town Zürich, a short 1-minute walk from Sihlstrasse Tram Stop and 3 minutes' walk from Bahnhofstrasse. The local area is walkable and popular with nature enthusiasts.

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citizenM Zürich Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Breakfast
Restaurant
Train station
Amenities
Bar
Bathroom

What guests liked

  • Breakfast was consistently described as amazing, great, and very good by multiple guests. (44 reviews)
  • The property's restaurants offered delicious food and drinks, with a 24/7 bar and restaurant option available. (7 reviews)
  • The property's wifi connection is incredibly fast and reliable. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay

Nice, simple-ish hotel in the heart of Zurich. Friendly staff, good room, everything easy, no snooty staff to deal with.
Jeffrey, 2-night trip

10/10 Exceptional

Vacation
Brian, 1-night trip

8/10 Very good

Rooms are a bit small but would be perfect for one traveller
Andrew, 2-night trip

10/10 Exceptional

Very friendly and helpful staff

Very friendly and helpful staff every single day. Also very accommodating.
Jaro, 2-night trip

10/10 Exceptional

Great location and friendly staff. Restaurant had great food and drinks
Marietta, 4-night trip

10/10 Exceptional

Friendly staff, had everything we needed for a nice stay.
Kate, 2-night trip

10/10 Exceptional

Good value for money given everything is expensive

This is our second time to stay in CitizenM, Zürich. This tells you how much we like the hotel.
Hon Sang, 3-night trip

8/10 Very good

A hair (not mine!) in the sheets and a mildewy shower curtain spoiled this otherwise pleasant stay.
Stephanie, 1-night trip

10/10 Exceptional

Great space and modern rooms that were just fine for me.
Dawn, 1-night trip

10/10 Exceptional

All the staff were excellent. Super helpful and attentive.
Tony, 3-night trip

10/10 Exceptional

Very efficient staff. Rooms very clean.
Ronald Harold, 1-night trip

8/10 Very good

Very clean, convenient, great location.
Randall, 1-night trip

10/10 Exceptional

We just loved the whole hotel! Staff was super nice and helpful. Room was very clean! Bed was comfortable. We felt safe and convenient to restaurants, and walking distance to everything we needed. Just a five star experience.
Marie, 1-night trip

10/10 Exceptional

Was very accomadating for a late checkout.
Man Yue Kelvin, 4-night trip

10/10 Exceptional

Hands down the best stay in Zurich! Everything in the city center seems to be no more than 10 mins!
Jairo, 2-night trip

10/10 Exceptional

Centrally located to shopping, train station and restaurants
NASREEN, 2-night trip

10/10 Exceptional

The best value of this property is people working in . Breakfast amazing … bed amaizing . Walkable area almost no need Uber or Taxi . I should recommend the hotel besides it’s a little expensive .
JUAN CARLOS, 2-night trip

10/10 Exceptional

Rooms practical, compact , high tech but small for two people. Very comfortable bed, nice lights. They should add coffee. Very nice staff. Quick check in and out. Recommended.
Carla, 2-night trip

10/10 Exceptional

Nice place
Donna, 2-night trip

10/10 Exceptional

Amazing hotel - a lot of the features are tech operated which made everything swift and easy!
Hannah Rhianne, 4-night trip

8/10 Very good

Didn’t like the proximity to the nightclub next door with loud music. However clean and well located hotel.
Albert, 1-night trip

8/10 Very good

Staff are nice and helpful.
KA WING, 1-night trip

10/10 Exceptional

Great stay in Zurich!
Jaime, 2-night trip

10/10 Exceptional

Hotel with a great staff and wonderful vibes 👍👍👌
Julio, 6-night trip

10/10 Exceptional

I liked how centrally located this hotel is, it is within walking distance to a ton of major attractions in Zurich. This property is also super automated with minimal staff. An ipad in the room to control everything you need, lights; tv; room service. Bed is comfortable and food is pretty good. Loved it!
Rita, 2-night trip