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Ciao SaiGon Hotel & Spa

4.0 star property
Ho Chi Minh City hotel with outdoor pool, connected to the convention center

Choose dates to view prices

Photo gallery for Ciao SaiGon Hotel & Spa

Breakfast, lunch, dinner served; international cuisine
Hallway
Outdoor pool
Reception
Hallway
In the heart of Ben Thanh Market, Ciao SaiGon Hotel & Spa combines modern comfort with relaxing vibes. Unwind in the garden, indulge in a rejuvenating spa treatment or take a refreshing dip in the outdoor pool. With free WiFi and an on-site restaurant serving breakfast to dinner, your stay is sure to be memorable.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Sauna
  • Room service
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is ₩50,780
₩58,692 total
includes taxes & fees
Oct 27 - Oct 28

Why we love this property

Dreamy sleep essentials
This hotel pampers guests with blackout drapes and nightly turndown service. Bathrobes await after a long day, with minibars for midnight cravings.
Work and play paradise
Located in a business district with meeting rooms and desk amenities, this hotel offers spa services and a bar for post-work relaxation.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double with Window

Deluxe Double with Window | Minibar, in-room safe, desk, blackout drapes

Deluxe Double with Window

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room with Window

Family Room with Window | Minibar, in-room safe, desk, blackout drapes

Family Room with Window

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
Shower/tub combination
Hair dryer
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Double with Window

Suite Double with Window | Minibar, in-room safe, desk, blackout drapes

Suite Double with Window

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
Shower/tub combination
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby

First Hotel

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.0 out of 10, Very Good, 1,005 reviews
First Hotel
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About the neighborhood

Map
1 Dong Da, Ward 2, Tan Binh District, Ho Chi Minh City, 700000

What's nearby

  • Hoang Van Thu Park - 7 min walk - 0.6 km
  • Dong Khoi Street - 7 min drive - 5.7 km
  • Ben Thanh Market - 8 min drive - 6.4 km
  • Bui Vien Walking Street - 8 min drive - 6.0 km
  • Saigon Zoo and Botanic Garden - 8 min drive - 6.4 km

Getting around

  • Tan Son Nhat Intl. Airport (SGN) - 4 min drive
  • Saigon Railway Station - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Big Pig Bbq - ‬3 min walk
  • ‪The Coffee House - Đống Đa - ‬1 min walk
  • ‪Yen Sushi & Sake Pub - ‬3 min walk
  • ‪San Fu Lou Truong Son - ‬2 min walk
  • ‪Trung Nguyen Coffee - ‬2 min walk

About this property

Ciao SaiGon Hotel & Spa

Located just 0.9 mi (1.5 km) from the airport, Ciao SaiGon Hotel & Spa offers a shuttle (available 24 hours). You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A sauna and a garden are other highlights.

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2016 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 350000 per vehicle (one way)

Renovations and closures

The following facilities or services will be unavailable from March 26 2024 to December 31 2025 (dates subject to change):
  • Spa
  • Spa/Beauty services

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 7 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ciao Saigon
Ciao Saigon Hotel Ho Chi Minh City
Ciao Saigon Hotel
Ciao Saigon Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel
Ciao Saigon Hotel & Spa Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel Ho Chi Minh City

Frequently asked questions

Is there a pool at Ciao SaiGon Hotel & Spa?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 7 PM.

Are pets allowed at Ciao SaiGon Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Ciao SaiGon Hotel & Spa?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Ciao SaiGon Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 350000 per vehicle one way.

What are the check-in and check-out times at Ciao SaiGon Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Ciao SaiGon Hotel & Spa and nearby?

Ciao SaiGon Hotel & Spa has an outdoor pool and a sauna, as well as a garden.

Are there restaurants at or near Ciao SaiGon Hotel & Spa?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Ciao SaiGon Hotel & Spa like?

Ciao SaiGon Hotel & Spa is in Tan Binh, a short 4-minute drive from Tan Son Nhat Intl. Airport (SGN) and 10 minutes' walk from Hoang Van Thu Park.

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Reviews

Ciao SaiGon Hotel & Spa Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Location

8.4

Staff & service

7.8

Eco-friendliness

8.2

Property conditions & facilities

Popular mentions

Room
Spa
Service staff

Reviews

10/10 Exceptional

Very good hotel. We will come back in future.
Vincent, 1-night trip

2/10 Poor

Terrible hotel. Would not stay there again
Michael, 1-night trip

8/10 Very good

Only stayed overnight waiting to transit to another flight so was very conveniently located close to the airport
Matt, 1-night trip

10/10 Exceptional

The staffs are friendly and helpful.
Thuylan, 3-night trip

8/10 Very good

The only thing I thought the hotel lack was the breakfast menu was very small and the hotel pool hours were very short. You could not come home after a day of shopping and relax in the pool because it close so early.
Robert, 4-night trip

8/10 Very good

We like spacious rooms and quiet
Hau, 1-night trip

8/10 Very good

We stayed there for one night. There was nothing fancy, just a basic hotel, clean, comfortable, and with excellent staffs. We would stay again and recommend it.
Va, 1-night trip

10/10 Exceptional

Close to the airport
Kwok Seng, 1-night trip

8/10 Very good

Quiet area. Good environment
Hau, 1-night trip

8/10 Very good

Decent

Decent hotel but it doesn't look like a 4 stars hotel.
Desmond, 1-night trip

6/10 Good

While the hotel staff and manager were nice people, there were a lot of issues we came across which would make me not want to return unless they made serious improvements with proper maintenance. 1) Airport Shuttle service - not available as advertised - which I did not find out until after booking and was one of the reasons I booked this hotel. 2) Bathtub did not function - we couldn't use the tub because the drain would not open and water sat in the tub when we tried. Only the shower was available for use. 3) Spa was under construction - so no services available at this 'hotel and spa'. 4) In-room safe was not working properly and would take multiple attempts to lock safe which was unpredictable with how much time it took to lock. 5) The biggest inconvenience was the room keys / lock was not functioning properly and for a 2 night stay, going in/out of room came with risk of lost time because the key cards would not re-program easily and on one of the occasions, the hotel needed to call a lock smith and we were locked out of our room for an hour or 2 which interrupted our night's limited time with family. They did not have a back up real key, the master key card did not work & the tech was not working to reprogram the room key. They offered to move us to another room which was also an inconvenience with all our belongings for just a 2 night stay with a really early flight departure for one of us. Mgmt was very apologetic and provided airport taxis for our departures.
Marie, 2-night trip

6/10 Good

Everything ok or very good, but the one thing I don’t like beca It is look like they’re cheating me, when I’m looking the hotel, the pictures they’re show very nice ( because they have another with the same name or they’re the same) and the pictures I saw very nice, so after i ready booking, they sent me another one. That ok . I’m very easy person.
Bao, 1-night trip

4/10 Fair

The name of the hotel says “spa”, but there is no spa or services. Also the breakfast was only omelette, coffee and water. The hotel has mole, I got very sick there.
Hede, 1-night trip

2/10 Poor

waste from previous guests was still in the room. no more use this hotel.
Ishii, 1-night trip

6/10 Good

Small room surrounding area felt unsafe. No food availability at night and no food service close
Glen, 2-night trip

2/10 Poor

Disgusting

The room was absolutely disgusting and would not recommend to anyone. Glossy photos hides the dust and uncleanlinesses overall. Don’t waste your money staying there. Reception was also very rude
William J, 1-night trip

6/10 Good

The room condition was under standards. There were signs of water damages on walls, ceilings and bathroom cabinet. Shower’s drain was blocked and there were sharp nail under the room carpet next to the ceramic floor. We report them to the receptionist, hopefully these will be fixed. On a positive note however, restaurant staff was very polite and responded carefully to our request. Choices at breakfast are limited to 2.
Lu, 1-night trip

6/10 Good

Overally, the hotel is clean and quite near the airport. However, breakfast is quite poor. Food and Beverage staff is not friendly. I booked 1 single room and 1 double bedroom. For double bedroom, he said I will have 3 voucher only for breakfats whileas it’s supposed to be 4 voucher. I didn’t like to argue with him at the restaurant. My single room added my 2 years old son. And my double bedroom is for my brother’s family which has 3 people. The F&B staff said he is flexible for me by adding more noodle in my soup so my 2-yr-old can share with me. My son will not be allowed for breakfast. My family is 4 adults, one 11-yr-old girl and one 2-yr-old boy but there are 5 breakfast voucher. Moreover, the evening receptionist looked not welcoming. Security guards are the nicest staff overal.
Nhan, 1-night trip

8/10 Very good

Great and convenient place

Front desk and restaurant Staff are super friendly and professional, quick to respond to requests, rooms are clean and efficient. Be prepared for a hot room when you first get in, The AC took a couple of hours to cool the room, but once it’s on, it works perfectly. Don’t plan to bring durian back to the hotel as requested by staff. Breakfast menu is the same every day, and you can request different dishes If you want to. There are free instant coffee tubes and tea bags but ramen noodle is not free , hotel should have been more clear on stuff that is left on counter, whether they are free or charged. Location is so close to the airport, and surrounding areas have many eateries and coffee shops. I wanted to return to this hotel later for 5 more days and asked if they would honor the same rate but they refused. I then booked a 8.2 hotel 2 minutes away and got a much lower rate than my previous rate at Ciao. They’re losing my business and missing out on my loyalty and patronage.
Angie, 3-night trip

8/10 Very good

Denise, 1-night trip

8/10 Very good

HYUNWOO, 1-night trip

6/10 Good

HAJIME, 9-night trip

10/10 Exceptional

깨끗하고 가성비 좋습니다.
DAEHEE, 4-night trip

8/10 Very good

Breakfast was not impressive
1-night trip

8/10 Very good

目の前にカフェ
tomikazu, 1-night trip