Horrible, rooms smells, broken drawers, ameneties horrible, elevators dont work, most rooms have problems with a/c, no room service, no premium drinks, no security, bars dont have water they will tell you to go get it at the lobby, Went to two restaurants one ( french ) appetizers serve where so cold seem they where taken out from the fridge, indian rest. The fish was rotten. The sport bar is the only thing open after 11pm with the club, they put hotdogs, burn hamburgers, and nachos, if you want to add salad you have open a fridge that has food evreywhere, dirty tables, dirty plates, cups etc... customer service not the best. This has been the worst hotel we have stayed in Punta Cana.