I can’t believe how awful this hotel was — I truly don’t understand how it could be rated so highly. Perhaps things would be different if the hotel had been significantly cheaper, but it was not a bargain. For context, I’m from the US, and I was in Hyderabad for a conference.
Here are my notes:
- The stench of sewage throughout the place, especially the hallways, was unbearable. It will often creep into your room as well.
- Electricity regularly cut in and out.
- If you’re not an Indian speaker, you'll have a hard time. Staff couldn’t understand or accommodate basic hospitality requests, like in-room dining orders, and requests for a taxi.
- The hotel staffer took me to my room to show me how everything works. Apparently this is custom there, but I was terribly uncomfortable when he started asking me if I had a husband and if I was alone. Why is that any of his business?
- The room was well worn, towels were rough and discolored, comforter/sheets were stained.
- I tried to order in-room dining, and asked what something on the menu was — they passed me to three different staff members, and said the item wasn’t available until noon even though it was specifically on the “Round the clock” menu.
- The “do not disturb” notification didn’t work, so they constantly interrupted me.
- They will ring your doorbell for nonsense you don’t want, like laundry services or dropping off a robe.
- Water in the bathroom gets everywhere.
- I didn’t feel safe; a guest rang my doo
