1. Location is hidden. although it is located in central hoan kiem lake, sometime it was difficult to find hotel when I am back.
2. Service was satisfied extraordinary. not only hotelier but also Vietnam people are very kind.
3. I stay at hotel for business trip. My boss room had ant, so he had hardship night
4. My room had also mosquito I ask reception but they did not handle it immediately.
5. Free photo copy service was great
6. but when I was looking for stamp shop, concierge did not know where it is. i took so many time.
7. I looking for Cong Caphe, they let me know different way
8. I ask them to bring the taxi, the taxi was crazy because taxi went different way. we were about to miss meeting time.
9. Break fast meal, there is no rice, so my boss was a little disappointed.
Bongsoo
Bongsoo ๋, 6๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2017๋ 7์ 1์ผ
GREAT !
The overall status of hotel was really great.
The staff were awesome and they were willing to help us about traveling in Hanoi.
However, i got some bed bugs in the last day of hotel(i stayed 5 nights)
and they do not change the sheet of the bed if i don't ask them to do it.
In a nutshell, the location and staff were great! I would like to visit there again if i have chance since the hotel is reasonable!
This hotel was really nice. The all staff og hotel is vey kind. Also, free breakfast...i love it. But you have to consider that the hotel is hard to find a bit. Use google map.
Good experience and hotel staff are amazingly kind
It's a small hotel but staff are amazingly kind and nice, clean, and spacious.
Specially good location for escaping from hassle of motor bike noise.
The only one thing annoying me was briquet gas smell come into the room if you stay lower level floor.
Because the gas smell caused from right under the alley noodle vendors. So I recommend higher level floor would be good. Other than that overall fine.
dynastybruce
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 17์ผ
HANOI AUGUST 2025
Lovely hotel in Hanoi Old Quarter. Staff were amazing and helpful. Rooms were really nice. I will stay here next time I am in Hanoi.
Simon
Simon ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 8์ผ
I have stayed at this hotel before on an extended stay for business as was my most recent day. The staff treated me like family. Anything and everything I needed they dealt with perfectly. I really appreciated how responsive they were to everything I asked for.
John
John ๋, 21๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 7์ผ
OK, but needs to step up
Just OK hotel. One of those places where the pictures on the App really doesnโt match reality. Worn down, noisy, no views and balcony to street only made the noise super bad. Hey, we slept fine, but did not find the hotel cozy or nice to spend time there for a coffee or to work.
Thomas
Thomas ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 6์ผ
Nice building in a gritty area of the city (which we like) but no mention of the 3 hours of deafening demolition happening across the alley either leading up to it, or after the sleepless night.
We were focused on getting a plane home the next day so did not mention it but should have. We stayed in 2 other hotels in Hanoi, we would not return to this one.
Steve
Steve ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 30์ผ
Great location
roger
roger ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 27์ผ
Lot of constructions activities around this hotel. Very noisie from 8 am to 5 pm every day
Sabine
Sabine ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 21์ผ
This hotel was advertised as 4 stars but it actually was a 2 stars hotel. The bathroom was clogged and the sink has mold all around. Linen and towels were so old and not clean. Breakfast has limited options compared to the others 4 stars hotel I stayed, way far below an average of a 2 stars hotel. We were so disappointed of choosing this hotel.
DENISE
DENISE ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 18์ผ
Morgan
Morgan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 5์ผ
Si on est pas trรจs regardant sur le mรฉnage tout va bien. Lโhรดtel est vraiment bien situรฉ, le petit trรจs simple. Le point trรจs positif cโest la gentillesse et lโaccueil du personnel. On est vรฉritablement ร nos petits soins. Nous avions besoin dโun moyen de transport entre Hanoi et Ninh Bin et ils se sont occ de tout ! Toujours le sourire et prรชts ร nous aider.
Nathalie
Nathalie ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 28์ผ
This is a fabulous little hotel with friendly, helpful staff and wonderful breakfast. The location is convenient to restaurants, the market, shopping, the lake, etc. I highly recommend this hotel.