2/10 - ๋ณ๋ก์์
2025๋
9์ 3์ผ
Do Not Book
DO NOT BOOK
We booked this for Sunday 24th August 2025 and we were in Brighton.
The check in process is ran by an AI bot and they took check in fees of ยฃ4.97 each from us telling us we would receive the codes to check in at 4pm.
We never received the codes and it was a nightmare trying to contact them and difficult to find any real contact information that wasn't powered by AI.
When my partner finally got a return call around an hour later (nearly 5pm) we were told that they would have to check the position with the manager. My partner then received a text confirming our booking was cancelled.
We still have not received a refund of the check in fees and frankly it feels like a scam.
Natasha
Natasha ๋, 1๋ฐ ์ฌํ
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