Hotel Hacienda de Castilla

Hotel with outdoor pool, near Ultramar Ferry Puerto Juárez

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Where to?

Dates

December 2025

January 2026

Standard Room, 2 Double Beds | 1 bedroom, down comforters, desk, blackout drapes

In the heart of Downtown Cancun, Hotel Hacienda de Castilla offers a warm welcome with an inviting library and restaurant. Unwind by the outdoor pool or explore nearby attractions with help from multilingual staff who have left a lasting impression on previous guests.

Good

Popular amenities

Airport transfer
Bar
Parking available
Pool
Pet friendly
24/7 front desk

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Children's pool
Room service
Airport shuttle
24-hour front desk
Air conditioning
Library
Front-desk safe
Meeting room

Feel at home (6)

Children stay free
Children's pool
Private bathroom
Separate bedroom
Premium TV channels
Daily housekeeping

Room options

Check availability for these dates

Tonight

Nov 26 - Nov 27

Tomorrow

Nov 27 - Nov 28

All rooms

2 beds

Showing 3 of 3 rooms

1 bedroom, down comforters, desk, blackout drapes

Room Standard

16 sq m
Sleeps 4

Standard Room, 2 Double Beds

Very good

Highlights

Air conditioning

LED TV

Blackout drapes/curtains

Separate bedroom

Down duvet

Hair dryer

Private bathroom

Cable channels

25 sq m
1 bedroom
Sleeps 4
2 Double Beds

Room Standard

16 sq m
Sleeps 4

Similar properties

Pool
Free parking
Free WiFi
24/7 front desk

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About the neighborhood

Calle 17, Sm. 64, Mza. 23, Lotes 9 al 14, Cancun, QROO, 77524

What's nearby

Séptimo Día Adventist Church - 5 min walk - 0.4 km
Mercado 23 - 13 min walk - 1.1 km
Las Palapas Park - 18 min walk - 1.5 km
Puerto Cancun Marina Town Center - 10 min drive - 2.8 km
Ultramar Ferry Puerto Juárez - 11 min drive - 2.8 km

Getting around

Cancun Intl. Airport (CUN) - 23 min drive
Airport shuttle (surcharge)

Restaurants

‪Tacos Beef - ‬10 min walk
‪taqueria bonampak - ‬7 min walk
‪Domino's Pizza - ‬8 min walk
‪La Casa De Las Mayoras - ‬9 min walk
‪Cocina Economica Marbella - ‬11 min walk

About this property

Hotel Hacienda de Castilla

When you stay at Hotel Hacienda de Castilla, you'll be just a 5-minute drive from Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center. Guests looking for a bite to eat can check out La Hija de Villa, which serves Mexican cuisine. An outdoor pool, a bar/lounge, and a children's pool are other features. Fellow travelers like the helpful staff and overall property condition.

At a glance

Hotel size

- 43 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: anytime
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age: 21
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21

Children

- Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)

Pets

- Pets allowed (2 total, up to 44 lbs per pet)*
- Specific rooms only, restrictions apply*

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Onsite parking limited

Transfers

- Airport shuttle on request (available 24 hours)*

Other information

- Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)

Traveling with children

Children stay free (see details)
Children's pool

What to do

Pool table

Working away

Meeting room

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Laundry service
Luggage storage
Multilingual staff
Pool loungers

Facilities

2 buildings/towers
Safe-deposit box at front desk
Library
Television in common areas
An outdoor pool
Banquet hall

Accessibility

Wheelchair accessible

Room amenities

Be entertained

32-inch LED TV
Premium cable channels

Home comfort

Air conditioning

Sleep well

Down comforter
Blackout drapes/curtains
Bed sheets provided

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Free local calls

More

Daily housekeeping

Special features

Dining

La Hija de Villa - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

Full breakfast is offered for an extra charge of approximately MXN 170 for adults and MXN 130 for children
Airport shuttle service is offered for an extra charge of MXN 1000 per room (one-way)
Early check-in can be arranged for an extra charge of MXN 250 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Pets

Pets are allowed for an extra charge of MXN 100 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hacienda de Castilla

Hacienda de Castilla Cancun

Hotel Hacienda de Castilla

Hotel Hacienda de Castilla Cancun

Hotel Hacienda Castilla Cancun

Hotel Hacienda Castilla

Hacienda Castilla Cancun

Hacienda Castilla

Hacienda De Castilla Cancun

Hotel Hacienda de Castilla Hotel

Hotel Hacienda de Castilla Cancun

Hotel Hacienda de Castilla Hotel Cancun

Frequently asked questions

Is there a pool at Hotel Hacienda de Castilla?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Hacienda de Castilla?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 44 lbs per pet. There's a charge of MXN 100 per pet, per night. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Hacienda de Castilla?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Hotel Hacienda de Castilla?

Yes, an airport shuttle is available. The charge is MXN 1000 per room one-way.

What are the check-in and check-out times at Hotel Hacienda de Castilla?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of MXN 250 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.