Would absolutely stay here again. The only issue i ran into was figuring out where to park.
Amanda
Amanda ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 1์ผ
Terrible!
To begin just trying to find the hotel is very time consuming since they have no signs that show where the hotel is. Our GPS kept on stating we have arrived when we did not know where the hotel is due to lack of signage. We went to the garage to access the valet parking and they told us we had to check in first. I asked the person to call the front desk and let them know we are here....she stated "we don't do that". So we checked in and now had "permission" to use the valet parking. After entering the room we noticed our WIFI did not work and neither did the TV. Also, there were no sheets, pillows or blanket for the pull out sofa. Since there was no phone we had to go to the front desk to bring attention to this lack of services. A maintenance man was suppose to come to our room for the TV and in 2 days he never showed up. We were told by the front desk person on Sunday at 6pm he was no longer in the building and would be back tomorrow.....we were leaving the next day. There is lack of communication and customer service. They need to get their collective act together and provide better for the hotel guests. Needless to say I will not be coming back to Placemakr and Hotels should reconsider using this hotel on it's webiste.
Thomas
Thomas ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 1์ผ
Good, but not without issues
Staff was very kind, although seemed a bit overwhelmed. Room was clean, good location, butโฆ.toilet didnโt work properly, and maintenance was not on site and basically useless, thankfully I was able to remedy the situation myself, but it required use to manually open the tank and fiddle with the float/water filling component every time we needed to flush. There was a not so great odor in general throughout the unit, but it is an old building, no TV in the bedroom was a slight bummer, and there was construction going on the the room next door for about the first 2 hours after arrivalโฆ
Megan
Megan ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 30์ผ
Friendly staff and a great room!
Patrick
Patrick ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 20์ผ
Joseph
Joseph ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 4์ผ
I loved this hotel. I would stay here again. Super clean, soft towels, comfortable bed and pillows, etc. The only negative is the parking. I got a ticket because my parking was only till 2:00 am. Iโm sure it was user error on the parking app.