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Hotel Guane

3.0 star property
Bucaramanga hotel with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Hotel Guane

Restaurant
Reception
Restaurant
Superior Double Room | Desk, blackout drapes, free WiFi, bed sheets
Reception
Located in the business district, Hotel Guane offers a warm welcome with full breakfast and a daily manager's reception. Relax in the steam room, unwind by the outdoor pool or children's pool, and enjoy dry cleaning/laundry services. With free WiFi and helpful staff available 24-hours at the front desk.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Steam room
  • Children's pool
  • Coffee shop/cafe
  • 24-hour front desk
  • Communal living room
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Wedding services

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Cable TV service
The current price is ₩70,716
₩70,716 total
Oct 16 - Oct 17

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room, City View

Standard Single Room, City View | Desk, blackout drapes, free WiFi, bed sheets

Standard Single Room, City View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
Mobile key entry
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Desk, blackout drapes, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
Mobile key entry
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Desk, blackout drapes, free WiFi, bed sheets

Basic Room

8.0 out of 10
Very good
(1 review)

Highlights

Blackout drapes/curtains
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
Mobile key entry
Desk
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room

Desk, blackout drapes, free WiFi, bed sheets

Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
Mobile key entry
  • Sleeps 4
  • 2 Double Beds

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Interior entrance

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  • Pet friendly
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 223 reviews
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About the neighborhood

Map
Colombia Bucaramanga Calle 34 No. 22-72, Bucaramanga, Santander, 680001

What's nearby

  • Canaveral Mall - 8 min walk - 0.7 km
  • Cabecera Shopping Mall - 2 min drive - 1.8 km
  • Universidad Industrial de Santander - 2 min drive - 2.1 km
  • Alfonso Lopez Stadium - 2 min drive - 2.1 km
  • Cacique Shopping Mall - 3 min drive - 3.2 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 44 min drive

Restaurants

  • ‪Restaurante - Piqueteadero - La Pata - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Terraza Café Bucarica - ‬6 min walk
  • ‪Restaurante Los Costales - ‬3 min walk
  • ‪Pesquera del Rio - ‬5 min walk

About this property

Hotel Guane

Enjoy your visit to Bucaramanga with a stay at Hotel Guane. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a steam room and a children's pool.

At a glance

DONE

Hotel size

    • 54 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:30 PM
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception

Traveling with children

  • Children's pool

What to do

  • Helicopter/airplane tours
  • Bicycle rentals nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Communal living room
  • An outdoor pool
  • Steam room
  • Banquet hall

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 30000 per pet (may vary based on length of stay), plus a one-time cleaning fee of COP 80000

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 4077

Also known as

Hotel Guane Hotel
Hotel Guane Bucaramanga
Hotel Guane Hotel Bucaramanga

Frequently asked questions

Does Hotel Guane offer free cancellation for a full refund?

Yes, Hotel Guane does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Guane?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Hotel Guane?

Yes, cats and dogs are welcome. There's a charge of COP 30000 per pet, per stay.

Is parking offered on site at Hotel Guane?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Guane?

You can check in starting at 2:30 PM. Check-out time is 1:00 PM.

What is there to do at Hotel Guane and nearby?

Have fun with nearby activities like cycling and skydiving. Additional recreation onsite includes helicopter/airplane tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a steam room.

Are there restaurants at or near Hotel Guane?

Yes, there's an onsite restaurant.

What's the area around Hotel Guane like?

Hotel Guane is a short 9-minute walk from Canaveral Mall and 17 minutes' walk from Panachi.

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Hotel Guane Reviews

Reviews

8.4

Very Good

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

Awesome staff, simple breakfast
Angel, 3-night trip

10/10 Exceptional

Food was amazing, staff was helpful and friendly. Customer service was awesome!!
Olga, 15-night trip

10/10 Exceptional

Stuff is the best assessment !!
Fermin, 1-night trip

6/10 Good

A window handle was broken and left a window open the whole time I was there.
Juan, 2-night trip

2/10 Poor

En términos generales, mi estadía fue aceptable; sin embargo, el día de finalización de la reserva fue realmente inaceptable. El check-out estaba establecido para la 1:00 p.m., y llegué a las 12:35 p.m. para recoger mis pertenencias, pero encontré mi habitación completamente abierta, sin personal del hotel presente y sin ningún control que garantizara la seguridad de mis objetos personales. Es inadmisible que, faltando aún tiempo dentro del horario contratado, se vulneren las condiciones básicas de seguridad y privacidad de los huéspedes. Las políticas de cualquier establecimiento deben proteger las pertenencias de quienes aún se encuentran dentro de su periodo de reserva, y es deber del hotel mantener cerradas las habitaciones hasta que se cumpla la hora oficial de salida o hasta que el huésped entregue formalmente las llaves. Este tipo de situaciones no solo genera inseguridad y desconfianza, sino que además compromete la imagen del lugar y la tranquilidad de quienes confiamos en su servicio. Espero que revisen sus protocolos y refuercen sus medidas de control para evitar que algo así vuelva a ocurrir.
Mauricio, 2-night trip

10/10 Exceptional

Por error no realice bien mi reservación y cuando llegue para hacer el check-in la persona que me atendió fue súper amable, paciente y me ayudó a resolver mi problema. También la administración fue muy cuidadosa para hacernos sentir muy cómodos durante nuestra estancia y ayudarnos en todo lo que necesitábamos. El desayuno estuvo delicioso y las personas muy pendientes del más mínimo detalle. Definitivamente volvería a escoger este hotel en Bucaramanga y lo super recomiendo. 10 de 10.
Dilia, 1-night trip

10/10 Exceptional

LARRY JOSE, 5-night trip

8/10 Very good

Bon service client
Myriam, 7-night trip

10/10 Exceptional

Excelente

Un lugar muy acogedor y tranquilo, la atención de los recepcionistas y de los meseros fue excelente.
Angélica, 4-night trip

2/10 Poor

Pool being rebuilt room next to me being remodeled noisy workers. Staff should be more aware. No price discount for no pool
Andrew, 3-night trip

8/10 Very good

Todo bien. Buena opción.

Limpio y agaradable. Personal muy atento, muy amable. Comida muy buena.
Gustavo, 1-night trip

10/10 Exceptional

El Hotel está ubicado en el Centro en una zona tranquila. La piscina es muy buena, el desayuno rico, pero falta variedad. as habitaciones muy limpias, con lo suficiente para una estadía corta.
Germán, 1-night trip

10/10 Exceptional

Cori, 1-night trip

10/10 Exceptional

Impresionado con la buena atención y comodidad del hotel, todo es perfecto.
1-night trip

10/10 Exceptional

Buena comida. El servicio en el restaurante es bastante demorado.
William, 3-night trip

10/10 Exceptional

Leslye, 1-night trip

10/10 Exceptional

Excelente, el servicio es lo mejor, todos súper atentos, las habitaciones grandes y el desayuno impecable, me sorprendió bastante. Sin duda, lo recomiendo y volveré.
1-night trip

8/10 Very good

FALTA DE INFORMACION

Obsequié a unos familiares una de mis noches de obsequio para que pernoctaran en el hotel y constinuaran su viaje al día diguiente. Todo lo reservé por internet, pero al llegar la persona de recepción les manifestó que si estaba la reserva pero que debían pagar por que no les aparecía nada al respecto. Al final y luego del impase, les permitieron ingresar pagando el IVA, mientras al otro día revisaban con contabilidad el tema. mala experiencia de llegada ya que fue un obsequio que le día a mis familiares para que durmieran, pero perdimos tiempo en aclaraciones que deberían ser claras en las reservas mismas de las páginas de Hotels.com
SERGIO, 1-night trip

10/10 Exceptional

Alexander, 3-night trip