Does JOIA Aruba by Iberostar offer free cancellation for a full refund?

Yes, JOIA Aruba by Iberostar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JOIA Aruba by Iberostar?

Yes, there are 2 outdoor pools.

Are pets allowed at JOIA Aruba by Iberostar?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at JOIA Aruba by Iberostar?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at JOIA Aruba by Iberostar?

No, this hotel doesn't have a casino, but Alhambra Casino (11-min walk) and Glitz Casino (13-min walk) are both nearby.

What is there to do at JOIA Aruba by Iberostar and nearby?

JOIA Aruba by Iberostar has 2 outdoor pools and 5 bars, as well as a spa and a garden.

Are there restaurants at or near JOIA Aruba by Iberostar?

Yes, there are 3 onsite restaurants.

What's the area around JOIA Aruba by Iberostar like?

JOIA Aruba by Iberostar is located near Eagle Beach in Eagle Beach, a short 11-minute walk from Alhambra Casino and 19 minutes' walk from Palm Beach.

JOIA Aruba by Iberostar, Oranjestad: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 2, 2025

The property was so clean, the beach was beautiful.

ALEXANDRA, 5-night trip

10/10 Exceptional

May 9, 2025

Would absolutely stay again - can’t wait until the casino and all restaurants are open!

Jessica Ivy, 5-night trip

10/10 Exceptional

Jul 28, 2025

I cannot say enough positive things about this resort. the staff was very accommodating, and the rooms and entire facility were beautiful. We were very pampered from the time we stepped into the hotel until we checked out. The hotel was a mile or two off the beaten path but we enjoyed not feeling too crowded in. Taxis were everywhere and usually a 10-12$ fee to nightlife, shopping, or airport. We would 100% return to the Joia for our next visit.

Eileen, 4-night trip

10/10 Exceptional

Jun 5, 2025

I absolutely loved the place, didn’t miss a thing. Friendly staff, always available , super clean. Gym available, very good breakfast, contrails , snacks everything was beautiful! Will definitely be back.

Marina, 3-night trip

10/10 Exceptional

May 18, 2025

Everything was nice and clean and looked exactly like pictures from the website

Tyrecea, 3-night trip

10/10 Exceptional

Jun 25, 2025

The Perfect Honeymoon!

My wife and I stayed here for our honeymoon and it was fantastic! It’s everything you’d expect from a brand new 5 star hotel. The room was great, the food and drinks at Marea were excellent as well as the poolside food and drinks. Special shout out to Camille at the rooftop bar/pool, she was so sweet and made our time by the pool that much better! The beach in front of the resort is beautiful and very quiet compared. We loved everything about our stay and can’t wait to come back!

Nicholas, 7-night trip

10/10 Exceptional

Apr 24, 2025

It was so beautiful! Not crowded and easy to get a seat at the beach or pool.

Desiree, 5-night trip

10/10 Exceptional

Apr 21, 2025

Very lovely ppl

Julia, 5-night trip

10/10 Exceptional

May 20, 2025

This property has everything you need for an amazing getaway in Aruba. Located on Eagle Beach, it’s not too busy. There’s tons of beach chairs provided by the hotel and the staff on the beach make you feel safe leaving your belongings there while you go in the water. I’d recommend exploring restaurants close by and on Palm Beach as there’s tons of options. The food options at this resort were also incredible. We will definitely be back!!

Jasjeet, 4-night trip

10/10 Exceptional

Jun 20, 2025

The property was not

Tonika, 3-night trip

10/10 Exceptional

Feb 1, 2025

Nice property

TISA, 5-night trip

4/10 Fair

Jun 7, 2025

The property is beautiful. Very quiet resort. Service was not great. Which I am not used to. I had issue with getting my room serviced. I don’t think I would go back.

Brenda, 5-night trip

10/10 Exceptional

Feb 25, 2025

Great property. New and Spotless. Great Gym and Coffee bar as well. Staff was very accomodating and genuinly helpful. Wonderful beach as well. For a brand new property they did an excellent job overall.

Stephen, 3-night trip

8/10 Very good

Feb 18, 2025

Still new and they are figuring out some inconsistencies. Overall nice hotel.

Scott, 5-night trip

8/10 Very good

Mar 9, 2025

Beach process of getting chairs is inefficient and wastes hours of guests vacation time Massage at the spa was probably the worst i have had at any resort along with the intense noise of construction but guest services was very receptive and addressed the complaint. Staff are all exceptionally pleasant, polite, and receptive to all your needs. Resort is incredibly immaculate and clean

8/10 Very good

Apr 28, 2025

This is a great property but still under construction and some service issues to work through. Friendly staff but seemed unsure of what they should be doing. Some construction noise in the middle of the night as well as random fire alarms in the middle of the night. Beautiful resort and great location. Hot tubs by the pools weren’t working and the hot water in the room would get really hot randomly…hot water issues.

Bradley, 3-night trip

10/10 Exceptional

Feb 28, 2025

This hotel had everything you could ever want and need to make it a nice little getaway with your significant other/spouse. It is so beautiful and the staff goes above and beyond to make sure you are satisfied. The rooms are amazing with a jacuzzi tub on the balcony. The infinity pool was so nice to look out at the beach while swimming. There are plenty of restaurants in the area and on site. The beach was easy to access and always convenient to find a spot with free chairs and umbrellas. They even have sun bum suntan lotion on the beach for you to use at your convenience as well as ice cold flavored water filled with fruits. We will definitely be back!

Alyssa, 5-night trip

2/10 Poor

Mar 5, 2025

I would avoid, at least for now

The staff was incredibly sub-par, unhelpful and possibly dishonest. It really made it difficult to enjoy the hotel.

4-night trip

4/10 Fair

May 28, 2025

Not 5 star or Adult's Only

Not a 5 star. They should have held off opening or at least offer half of rooms. Only 2 restaurants open out of 4 1 restaurant was closed 1 night no restaurants should ever be closed at a resort. Got woken up ar 4:00 a.m. every single day the workers were in the pool area and had no consideration of the time playing music yelling at each other. The elevator had such a bad oder of sewage they shut it down several times. Spa was not spa like at all no music not water features massage hurt and wasn't relaxing. Ceilings had water stains, fire alarms went off constantly. Not an adult only as stated when i was looking at check in i mentioned this and they said not yet but no children allowed at the infinity pool 3 day's later children at rhe infinity pool whn i spoke to a manager about that she basically brushed it off. I ordered a coffee and got up to pay the kid that was working the coffee shop left to tend to the bar and i had to wait 30 minutes for him to come back so i could pay (most people would have left without paying). Most days construction and repairs were going on and made it not very relaxing. One of the bartenders and waitress at the pool bar charged us for 3 drinks and only ordered 1 i brought it to a managers attention she made excuses for it and changed the amount ummm how about comp it and make up for the sceaming. Most staff was wonderful but they need to weed out the bad otherwise vacationers will be getting overcharged and overlooked.

Kendra, 7-night trip

10/10 Exceptional

Sep 29, 2025

Hotels excepcional em Aruba. A começar pela localização , em frente à Eagle Beach , melhor praia de Aruba. Atendimento excelente. O Hotel é novissimo com instalações impecáveis. Quarto grande, confortável, com cama excelente, ar condicinada e uma varanda com sofá e hidromassagem. Tem serviço de praia com espreguiçadeiras, barraca e toalhas. Duas piscinas deliciosas , sendo uma só para adultos. Café da manhã com produtos de excelente qualidade e ótimo atendimento. Produtos de toalete da Aloe Aruba. Escolha perfeita em Aruba.

Victor, 2-night trip

8/10 Very good

Sep 29, 2025

The property is new and nice Room is amazing Stuff friendly But, we had 2 issues

shir, 2-night trip

8/10 Very good

Sep 29, 2025

The room and property brand new Service is good But there are things that didnt made this 5 stars vacation For example, i set the sign to clean the room at 8 am and it wasnt cleaned till 15 when i called them several times to clean the room Another example is that we didnt had wifi for 1 day And there is no bellmen service until 7 am , so if you need to leave eraly, then you should be the bellmen which isnt expected in 5 stars

Shir, 1-night trip

10/10 Exceptional

Aug 6, 2025

Marea for Sunday breakfast was outstanding!!

Malcolm, 8-night trip

4/10 Fair

Aug 2, 2025

Members beware… If you’ve grown accustomed to the excellence, services, and amenities of the Iberostar JOIA brand, this is NOT the same level Addressed concerns with property staff, membership, and PR person - each time met with “it’s different in Aruba.” Felt like a bait and switch situation. PROS: - Beautiful facility - much still under construction, overall nice and clean - Italian restaurant and breakfast buffet wonderful. Only one other restaurant open near the beach/street. - Staff very friendly and helpful across property! CONS: - NOT Adult only as with other JOIA - NOT all inclusive. Had to pay for services/foods/drinks always included at other JOIAs. Basic liquors were charged and not “included” in membership benefits - No designated member area on the beach. Made reservation for beach first day, upon arrival they had no idea n had to wait for chairs to be set up. Kevin took great care to bring drinks/food, but took forever (not his fault) bc beach is across busy street from resort. - Beach area is public and people set up tents/chairs directly in front of you closer to water - Designated pool member area overrun with nonmembers. No dedicated staff serving members at the pool area. Had member concierge waitress running back and forth to care for everyone. - Spa not properly staffed to allow for member services while there Overall, not five star resort. If they merge other JOIA services/amenities with the beauty of the property, this could be a special place.

Angela Paige, 4-night trip

10/10 Exceptional

Jul 31, 2025

One of the best resorts we ever stayed.

Pradeep, 8-night trip

JOIA Aruba by Iberostar

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