We prepaid through Hotels.com when we checked the front desk said we had to pay. We showed our transaction that it was prepaid they told us they have to charge and when we check out we get a refund. Was told this happens all the time with people who pay through third party. We checked out the next day and they did not refund. We asked to speak to manager and spoke to Jordan Wiley. She said no refunds because they donโt collect from third party so we pay them only. We show two transactions on our statement with hotels.com and with Zypher cove. Manager said she canโt do anything and they donโt accept third party payments. She says this never happens but two other staff employees told me this is common and I will get my refund. The manager said no itโs not common and they only take payment in person. So they will not refund and we have to figure this out with Hotels.com
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 9์ผ
Jessah
Jessah ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 31์ผ
We only stayed one night . Nice small cabin .
Kathleen
Kathleen ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 30์ผ
Stunning views of Lake Tahoe from the property. Absolutely loved this place!
Rugma
Rugma ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 13์ผ
Weiming
Weiming ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 10์ผ
Cute resort, nice staff. We had two different bookings but werenโt able to stay in same cabin consecutively. No biggie, but second room had no TV.
Katie
Katie ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 7์ผ
Guadalupe
Guadalupe ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 24์ผ
My husband was pretty bummed about No TV service!
Very charming, cute and cozy great location. However, there was no cable service no remote control, and no soap in the shower.
Nichole
Nichole ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 2์ 21์ผ
Modest accomodations for a good price
Cute little cabin without a TV but since I basically only slept in the room, it was all good.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 2์ 13์ผ
Cabin was dirty. Sheets appeared to be wrinkled. No TV service no internet. Both were advertised but not working.
Dr. Guy
Dr. Guy ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 1์ผ
Edwin
Edwin ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 1์ 6์ผ
Sean
Sean ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 1์ 3์ผ
First the positive; steps to the beach, cute cabins that are very comfortable. On the down side; there were many small repair issues in the cabin that made it feel shabby. Word to the wise; the kitchen is under equipped. There werenโt any pans for the oven, and very few essentials like salt or pepper. The water temperature is set dangerously high, so be careful not to get scalded. The WiFi is very spotty, and the TV service was out during our stay. If that is important to you, call ahead to check.
This would be a great hideaway if some basics were attended to.
Rick
Rick ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 12์ 27์ผ
Guadalupe
Guadalupe ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 12์ 8์ผ
It was a peaceful and beautiful place to go the environment was friendly and quiet the cabin was immaculate and and the scenery was great the kitchen that was awesome fully stocked with dishes
RUSSELL
RUSSELL ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 7์ 22์ผ
Wonderful experience staying at Zephyr Cove!
Lokesh
Lokesh ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 7์ 12์ผ
Gary
Gary ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 1์ 12์ผ
Great location
Front desk clerk was nice and accommodating. Great location and price. Only negative was there that there were several small spiders and webs in the cabin. Ended up taking some home in my luggage.
Rochelle
Rochelle ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2021๋ 11์ 8์ผ
Everything is pretty good except the heater. It's super loud and noise. I can hardly sleep over the night.
Zenan
Zenan ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2021๋ 1์ 24์ผ
I felt like this place was in an excellent location and pretty clean. The pillow cases had a couple of small discoloration spots, and the ceiling fan could has used a pretty good dusting. Other than that.. clean. The furnace heater was SUPER dated and ticked for about 5-10 min before it actually lit. Huge delay in starting but it worked. Microwave was very old as well. For $200 a night, itโs easy to provide an upgraded microwave. Everything else was awesome, and very satisfactory. I will go back!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2020๋ 2์ 6์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2020๋ 2์ 2์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2012๋ 6์ 5์ผ
cute, cozy cabins
We stayed for the weeked and enjoyed every minute! Cabins are small but well done. A 2 minute walk to the beach, restaurant, bar, gift shop. Perfect location - far enough away from the beach to be peaceful and quiet, but close enough to be on the beach quickly....
Jason
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2012๋ 4์ 26์ผ
Personal
The hotel is very well maintained and the staff is extremely helpful and friend. Beautiful location on Lake Tahoe. Very close to my final destination.
Thom
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2012๋ 4์ 18์ผ
overnight Stay at Zephyr Cover
The location was fantastic. The staff was great and very helpful. I liked having the restaurant on-site--good breakfast menu--lunch and dinner menu was limited.
The cabin itself appeared a bit dated. The shower stall and curtain needed updating. The carpet needed vaccuuming.