Does Blue Piano offer free cancellation for a full refund?

Yes, Blue Piano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Blue Piano?

Yes, there's free self parking.

What are the check-in and check-out times at Blue Piano?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

What is there to do at Blue Piano and nearby?

Blue Piano has a garden and access to a nearby health club.

Are there restaurants at or near Blue Piano?

Yes, there's an onsite restaurant.

What's the area around Blue Piano like?

Blue Piano is a short 2-minute walk from Edgbaston Village Station and 6 minutes' walk from Broad Street.

Blue Piano, Birmingham: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 12, 2025

The place was nice and good location! Staff very nice also!

Tereza, 1-night trip

10/10 Exceptional

Sep 30, 2024

I loved the food options on the menu it was a nice change from the hotels i go to

hannah, 1-night trip

8/10 Very good

Jul 1, 2025

A very peaceful weekend break

It was very quiet and comfortable. We only saw one other soul during our stay, a man who briefly emerged from a doorway to give us our room key. Further staff communication is indicated by mobile phone numbers sellotaped to doors and other surfaces. The extractor fan in the bathroom didn't work and the room was rather stuffy in the heatwave - a small fan helped a bit. We had a very nice breakfast at Boston Tea Party, a few metres away.

Ricardo, 2-night trip

8/10 Very good

Oct 12, 2024

Nice building. Had what we needed.

Robert, 1-night trip

10/10 Exceptional

Nov 18, 2024

Excellent 👍

Donna, 1-night trip

2/10 Poor

Jul 9, 2025

Disgusting!

I don't know where to start...I can only presume that any positive reviews or ratings of these premises must clearly be based on the restaurant rather than the rooms. Everything in this room was filthy. There was evidence of vermin, cockroach traps under the bed, broken sink, torn curtains, the windows do not shut. Smashed windows seen on the outside of the building. The only evidence that this was the same property as the one advertised on the website was the blue piano in the entrance. No staff available after 9pm. Absolutely no way is this a 3 star property. Avoid!

Tanya, 1-night trip

10/10 Exceptional

Sep 29, 2025

On arrival at 3:30pm there was a telephone number to ring for check-in which worried us about what to expect. No one answered the phone number but then someone came to the door. He then phoned someone else who confirmed we were booked in. We were given our keys and instructions to enter the property ourselves. There was a restaurant set up but no one else around. It seemed more like an air bnb set up. Our room was very spacious, really lovely wallpaper and blinds. There was a mini fridge, tea and coffee supplies, a hanging rack and the bathroom contained both a double bath and a large shower cubicle. We were very happy with the room especially for the cost. There was free parking on the drive at the front of the property- this was limited so we were lucky with that. The quality bedding and bed were very comfortable and it was nice to have a couple of bucket chairs to sit in also. The room was spotless. In the morning we popped to Morrisons for a breakfast which was cheap and cheerful but filled the gap. We never saw another person at the hotel which felt a bit eerie but we heard people moving about so there were others there! We stayed as we went to a gig at the utilita arena and it was quite far from there but we got taxis so it was fine. I wouldn't recommend The blue piano for an independent stay and would certainly book again for us if needed.

Kimberley, 1-night trip

4/10 Fair

Jun 24, 2025

Room was fine, area was ok. Short walk to tram stop. Check in was very difficult though. Called a number, gave us the door code, told us to find a key in a basket and go to that room. Nobody around at all! Went to the room and went out for the night to a concert. 4 missed calls, 10:40pm being the last after the concert had finished, my partner had a text asking “is this [surname]?” and asking for payment. If they sorted check in, they’d get payment then! Getting back at 11:45pm, tired and having travelled 5 hours in the day to meet someone when you’re back in the premises so you can pay just felt awkward, uninviting and made a bit of a vibe

Kayleigh, 1-night trip

6/10 Good

Nov 17, 2024

Good spacious rooms with on site parking facility terrible sound of toilet door needs oil Lighting should be improved as well

Faraz, 1-night trip

10/10 Exceptional

Feb 1, 2024

Quiet and comfortable

The room was very spacious, warm and comfortable. It was ideally situated for where I needed to be. The bar / restaurant was not at all busy, so there was no noise to speak of. My room was on the furst floor and I had a fantastic sleep. My only slight reservation about the room was a broken bath panel. It dated the bathroom, whish was otherwise spacious and clean. Will definitely be staying here again.

Greg, 1-night trip

4/10 Fair

Mar 8, 2025

The Picture that is advertised on you Your site is Totally different to the real picture. !! The Property is very tired , very dated Electrical Sockets needs attention Sink needs to be replaced , Due to crack through Basin. Found Rodent box placed behind Bed Sticky tape on Door frame Curtains to be rehung ,as much of curtain was detached from Curtain Rail Shower tap to allow water flow from tap to shower head Stiff/Stuck -Not working so We couldn’t take a Shower !! Not at all worth the Money we Paid Very disappointing

Sally, 1-night trip

4/10 Fair

Oct 6, 2025

Business trip

The hotel is tired and now looks grubby, it is struggling to find a place on the hotel market. It looks looks old and now has middle eastern pictures and idols, it is not one or the other. Fire safety is very poor and rated the staff as a med range as I only saw one person during my stay.

Dave, 1-night trip

6/10 Good

Sep 25, 2025

Stains on carpet and there was no light at all working in the bathroom however there were no staff on sight to discuss this with Only saw a staff member when we checked in but other than that, it was all phone contact or a basket at the front asking you to check out and place your key in it. Room itself was okay, clean but huge old stain on carpet next to the bed which was very visible and off putting Location was ideal as it was a 15 min walk to the Utilita arena

Laura, 1-night trip

10/10 Exceptional

Sep 21, 2025

Great value and location

Parking was easily available at the front of the hotel. Rooms so comfy and clean. Definitively exceeded my expectations. Great location and easy walk to the Utilita steam. Excellent value for money will stay again

Jill, 1-night trip

8/10 Very good

Sep 14, 2025

Good for the price point

Hotel was easy to find. Limited parking but we did manage to park for free. Staff were great and very friendly. We ate in the Thai restaurant and have to say the food was amazing. Room was spacious if a little dated but for what we paid it was far more than adequate. Bathroom was also huge. The bed was a little creaky and a bit hard. The TV also didn't seem to get any channels but we weren't overly bothered. No breakfast is offered but we went to Boston Tea Party which is less than 5 mins down the road.

Damon, 1-night trip

6/10 Good

Jul 17, 2025

We had to phone for someone. Sadly, check-in was slow in waiting for someone to come and attend. Basic room which AA would give 2 star rating. Photos online of parking shows tarmac but its actually pebbled. It is clean and a fan waa supplied. Plenty of tea & coffee in the room. Easy walking distance to city centre for utilita arena and plenty of places to eat and drink, which are open very late

Ron, 1-night trip

6/10 Good

Jul 15, 2025

Really hard to contact anyone

The rooms are not bad, a little dated but fine. The service however is not good, I've been trying to contact them for weeks to get an invoice but to no avail.

2-night trip

6/10 Good

Jun 20, 2025

Liked - brilliant location, clean, comfortable, good value Disliked - building closed up and hsd to call to check in, supposed to have a bar and restaurant but no sign of them being open

Dawn, 1-night trip

8/10 Very good

Jun 5, 2025

Arriving at the door with a phone number to ring isnt the warmest of welcomes. Given key and found room in a lovely building. Room was large, good wifi, has parking, close to a big Morrisons, lots of positives. No breakfast offered, did try the food in evening. Far too salty and expensive for what it was. Big homeless problem local. Would stay again.

Dave, 2-night trip

10/10 Exceptional

May 18, 2025

Would recommend 👍

Lovely little guest house with the restaurant below it. The person at the checkout was welcoming and friendly, he brought my luggage up for me to my room which is really helpful because there's no lift, only stairs. Food was delicious (Asian-approved spiciness) and staff was nice. On the Sat evening when I was there , there had been a live band playing outside the restaurant area, they had a stage for live performances. Lovely atmosphere with good food and music. Although if you're trying to get an early rest when a live band is playing (think it ends around 12am) , it would be a bit challenging.. Only thing I would say is that the room doors are not auto-locked so you'll need to remember to lock your room door every time you come out -but it's still relatively safe because they've a main door to the rooms that's auto-locked. During outside of restaurant hours, there won't be anyone there but I was able to safely leave my luggage at the reception before coming back to pick it up about 2 hours later without any issues since the main entrance is auto-locked. Would definitely come back to stay if I'm attending an event nearby again. It's situated in a nice area of Birmingham as well, and Morrisons is just across the road.

Tiara, 2-night trip

6/10 Good

Apr 9, 2025

Not to a good standard

Stopped over and have to say for the price i paid i was disappointed with the room. Its very old and tired in needxof a refurbishment

Mark, 1-night trip

10/10 Exceptional

Mar 12, 2025

Blue Piano is a wonderful place to stay in Birmingham and I would personally recommend it to anybody who is considering a trip to Birmingham! The staff are hospitable, accomodating and kind! We really enjoyed our stay and would love to return.

Kassidy, 1-night trip

6/10 Good

Feb 11, 2025

Ok for somewhere to put head down

The bed was comfy and clean perfectly made but the cleaning of the room was not dust everywhere and dirt rubbish under the bed curtains not hung properly and really grubby windows I spent first hour of stay cleaning both rooms except under the beds didn't want to touch the stuff. I felt like the housekeeper just went in made the bed after cleaned bathroom and added towels didn't care about the dust on the skirting boards etc I have have an allergy so had to double my medication as couldn't find anyone to speak to. Bathroom spacious clean but very damaged huge crack in sink and plug broken marks on the wall towel rails etc not fixed securely on the wall Kettle and fridge in the one bedroom on floor had to clean myself. TV remote not working and so many chipped furnishings just need to put something over the top so can't be seen and all walls had marks on them or chipped paintwork. I feel that there was no proudness from them for their property The restaurant that is attached is wonderful was chosen as son is coeliac and it was good this is why we chose to stay as it hard to find coeliac certified places to eat I was glad that it was very different standard to the hotel section. As we were just using the room to sleep as busy schedule it was ok to just get some sleep so we stayed. It was a real shock when first walk in to room such a shame. I wrote an email to hotel with no reply as yet

3-night trip

10/10 Exceptional

Dec 19, 2024

Nice hotel

Clive, 1-night trip

2/10 Poor

Nov 28, 2024

Poor.

On phoning the mobile number attached to the front door, a member of the kitchen staff let us in and supplied the key to Room 7. This room is unacceptable, with shredded net curtains at the window. The same staff member phoned someone, who arranged for us to have Room 1 instead. Whilst an improvement on Room 7, it is way below an acceptable standard, and should not be let out until cleaned up, at the very least.

Tina, 2-night trip

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Does Blue Piano offer free cancellation for a full refund?

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Blue Piano Reviews

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8.0/10

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7.6/10