Does Clouds Lofts - Quartier Latin offer free cancellation for a full refund?

Yes, Clouds Lofts - Quartier Latin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Clouds Lofts - Quartier Latin?

Sorry, there's no onsite parking at Clouds Lofts - Quartier Latin.

What are the check-in and check-out times at Clouds Lofts - Quartier Latin?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What's the area around Clouds Lofts - Quartier Latin like?

Clouds Lofts - Quartier Latin is a short 4-minute walk from Berri-UQAM Station and 19 minutes' walk from Old Port of Montreal.

Clouds Lofts - Quartier Latin, Montreal: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 17, 2023

Cool hotel

Norma, 3-night trip

10/10 Exceptional

May 8, 2024

Wonderful

This place was amazing!

4-night trip

10/10 Exceptional

Sep 1, 2023

Very quiet and confortable room with all the nesesary. I surely will stay there again.

Fernando, 3-night trip

6/10 Good

Jul 8, 2025

Great room, but towels would be appreciated

Economically priced, with a location that is central and within walking distance of the metro and many attractions. The room/facility was clean and comfortable. However, there surprising were NO towels provided at check-in and a request had to be made, and this took 24 hours to rectify. If towels aren't going to be provided, please put that on your website so in the future i can bring my own.

Andrew, 2-night trip

8/10 Very good

Jul 16, 2024

Quite a good deal with affordable price

Huyen Trang, 2-night trip

2/10 Poor

Aug 5, 2025

Terrible place

There was a gnat infestation and the is place needs to be fumigated. Gnats and flies everywhere! And no basic amenities like hand soap, trash can in room, conditioner, bag storage, etc. I don’t see a soul working at this place except for housekeeping which are very loud in the mornings. The front stairs to the door are about to cave in and doesn’t meet any safety standards. I had to ask for a towel and blanket when I arrived.

4-night trip

10/10 Exceptional

May 25, 2024

Convenient, Quiet and Clean

The hotel is on a row near a large number of other small hotels right behind the bus depot and the Barri-UQAM Metro station. Super central location, amazingly easy to grab the metro or a Bixi bike. The property itself is easy to get into, quiet and clean. Bed was comfy and air conditioning worked well. Bathroom was good too.

Mike, 2-night trip

8/10 Very good

May 10, 2024

Besides the one paper towel, they put in the shower and no other refill, the room was okay for my stay and the bed was pretty good to sleep in.

Fatoumata, 4-night trip

10/10 Exceptional

Dec 27, 2024

This place is contemporary and was very clean. The only problem is is that the television was not connected to any hardwire or Wi-Fi and it could not be set up. There is absolutely no reason to have our television if there’s no way to connect it to anything. Otherwise, the property is in a good location, safe and clean And the communication was good.

James, 2-night trip

6/10 Good

Sep 28, 2023

I would prefer second floor. I found a spider and it was quite scary, did not know what to do.I would prefer having view and open window, to get some fresh air. Otherwise, love the shower, water pressure was good.

kenny, 3-night trip

2/10 Poor

Jul 9, 2024

“Clouds hotel” should change its name to “Cloud Hostel” or “Cloud Motel”. I don’t even know where to start. Rooms were small and dirty. Rooms were not equipped with the basics like hangers to hang the towels. Sink were clogged. Called the hosts and problem was not fixed . Hallway was dirty to a pint where your shoes stick to the floor. Disgusting. Worst “hotel” I’ve ever stayed in.

Yehuda, 3-night trip

2/10 Poor

Oct 13, 2025

Il y’a un plywood (à la place de la vitre) sur ma porte qui donne directement sur la rue, niveau sécurité 0/20. »

CHRISTOPHER, 2-night trip

4/10 Fair

Oct 11, 2025

The keypad didn’t work, no one was available to help. Rooms were clean but very small and it was very expensive for what we got

Briar, 1-night trip

6/10 Good

Oct 8, 2025

Ok

Decent. Very convenient location just a block to metro and few blocks to bus stops. If you have heavy luggage not ideal. Very narrow stairs. Supposed to get the check in instructions a day before arrival but nothing thill I arrived at the property. Had to call them which wasn’t pleasant but check out instructions were received exactly a day before.

EUN KYUNG, 2-night trip

2/10 Poor

Sep 21, 2025

Awful and would happily give 0 star

Don’t bother staying here it’s a border line hostel and no luxury whatsoever…. They didn’t send check in details until after check in time and also I had no towels in my room for 4 days as they do not answer their phones, emails or messages. Appalling …. Save your money and read reviews before booking!

Adam, 5-night trip

4/10 Fair

Sep 20, 2025

Stay somewhere else

No towels, just a face flannel and shower mat. No mugs or cups, just one glass. Nowhere to hang our clothes not even a hook on the wall. Should have received check in details 24 hours prior to arrival. Didn't get any information until one and a half hours before arrival. This was despite sending emails ( which can take 3 days for a reply) We stayed in Apt 12, others may be better. The apartment is tiny but very clean.

Marion, 3-night trip

2/10 Poor

Aug 12, 2025

Avoid at all cost

My friend nearlt fell because one of the drint steps is loose. Once we arrived in the building we heard vwmery loud music blasting from our room. It seemed like someone had accessed the room and cranked up the music on the TV. The person on the phone was not able to contact the cleaning staff so they had no idea who had accessed the room or if someone was in it. We decided to knock and open the door. The room looked nothing like the pictures. The AC unit had leaked on the wall. There was a whole in the wall and the walls were dity. The counter was also dirty. We felt quite unsafe staying there for the night. The property manager was not helpful and hung up on us and stopped answering when we called back after we asked for a refund. We ended up leaving and paying for another hotel. We contacted hotels.com and they tried to get a refund for us from the property but were unsuccessful and refused to refund us.

Patrick, 4-night trip

2/10 Poor

Jul 12, 2025

JUST DON'T DO IT!!! DO NOT STAY HERE!

This was one of the worst "hotels" I've ever experienced in my life. It was actually worse than the HOSTELS I've stayed in, in the past. At least at a hostel there is a check-in desk and soft spaces to hang out with others and commiserate about how ghetto your accommodations are. The room felt like a shoe box, with barely enough space to move around the bed. There was not one ounce of detail or care. Not a shelf in sight or drawer to put your things. No luggage rack. No real space to even put your suitcase. Not a single place in the bathroom to store your things, not even in the shower. Then to top it off, I found a suspicious looking bug on a napkin near my bed. It was either a BED BUG or a carpet beetle, but either way there was no chance in hell I was taking that risk for a place like this. I called and spoke with the owner and asked to only be refunding for my remaining nights, but he refused and was absolutely rude about it all. Essentially calling me a liar. I sent him photos of the bug like requested, but they did nothing but respond that they couldn't refund me any money. Whatever you do, DON'T STAY HERE!!! Montreal is absolutely gorgeous and there are many budget accommodations that would be world's apart from this one. Not to mention, the street that it's located on felt very run down as well.

Debra, 4-night trip

6/10 Good

Jul 9, 2025

I recently sent a message Twice through this portal and no one has responded to me. This is what I sent about 5 days ago: Thank you for your hospitality at Cloud Hotels. I appreciate the cleanliness and comfort of the space, particularly the cool temperature and comfortable bed. However, I do have some concerns regarding the accuracy of the amenities listed on the website. The listing for the single bedroom shows a small desk and a TV, but neither is present in the room. Additionally, there are no towel racks or place to hang clothes or towels, and the bathroom does not have a door. While there is a coffee pot provided, there is no coffee, which is typically expected based on similar accommodations, nor was I informed to bring nespresso pods The stopper in the bathroom sink had to be removed to allow the water to drain down too. I can provide photo evidence to illustrate the discrepancies between what was advertised and what is available. Given this, I would like to inquire whether a partial reimbursement could be considered to reflect these differences. I do think it was very clean and attractive when I arrived. Thank you for your attention to this matter. I look forward to your response.

Lisa, 6-night trip

6/10 Good

Jul 6, 2025

Pros : the location is perfect. It’s in the middle of downtown with easy access to the the public transportation. The facility is fairly clean. Communication is ok, but not as quick as I wished. Cons : my bedroom was located in the basement close to the garbage room; its filthy gross. I’ve spent most of the time away from the room; I just slept there with one eye open. I did communicate that I did not like the location of the bedroom but the owner never got back at me. There are rats outside of the building. There’s no bed sheets and towels exchange; you gotta do your own laundry. I had to buy soap and do laundry a lot. Suggestions : it would be nice to provide clean towels and bed sheets to customers staying longer than 2 nights. And place all bedrooms away - upstairs - from the garbage storage. The basement is not clean at all. I would recommend this place for a short stay. Not for 10 nights like I did. The place could be better and I believe the owners will do great in this business.

Natacha, 11-night trip

2/10 Poor

Jul 5, 2025

Keep Looking...not a good choice

Uncomfortable bathroom because it was so small...shower also awkward for the same reason. No hooks or towel racks. Walls are dirty and the room didnt look like the photo. I was put downstairs and it was a bit depressing. No blanket on the bed or anywhere in the room. The TV wouldnt turn on..I got no responses from whomever I was texting (AI?) once I arrived. The bed was comfortable and the room was clean. Imoved to Econo Lodge, which was cheaper with breakfast included, bigger room and helpful reception. Definitely passon this place. There are several other places on the same street that are better.

Nina, 2-night trip

8/10 Very good

Jun 29, 2025

Very nice stay and great area, note that no towels were provided.

Freda, 3-night trip

8/10 Very good

Jun 16, 2025

Handrail to 3rd floor is barely attached to wall. I am 68 years old and did not feel fully safe going up and down.

Douglas, 4-night trip

8/10 Very good

May 26, 2025

Great location and decent pricing for what you get. The walls had some scuff marks on them when we arrived but overall the room was clean.

Leah, 1-night trip

2/10 Poor

May 20, 2025

No bath towels, we requested 2x no one gave us any, the reception is rude! Told us to wait for the towels. LOL! There’s a piece of chewed gum on top of the counter. I do not recommend!

Jazheel, 3-night trip

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