We are so Great full and Happy for all staff's High standard of professionalism at Haile Grand Addis Ababa
ASRES
ASRES ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 16์ผ
This was my second stay at this hotel, and overall, I had a positive experience. The hotel grounds are well-maintained, and the pool is always cleanโa great place to relax.
The staff is generally attentive, though not all waiters understand English, which occasionally led to minor communication difficulties. I would especially like to highlight Theodor, who provided excellent service and made my stay even more enjoyable.
However, there was one downsideโloud music was played at 8 AM, when many guests were still resting. This was quite disruptive and could be improved for a better guest experience.
Despite this, I would still consider staying here again and would recommend the hotel to others looking for a comfortable place to stay.
Anna
Anna ๋, 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 16์ผ
This was my second stay at this hotel, and overall, I had a positive experience. The hotel grounds are well-maintained, and the pool is always clean, making it a great place to relax.
The staff is generally attentive, though not all waiters understand English, which occasionally led to some minor communication difficulties. However, I would like to especially highlight Tewodor, who provided excellent service and made my stay even more enjoyable.
However, there was one downsideโloud music was played at 8 AM, when many guests were still resting. This was quite disruptive and could be improved for a better guest experience.
Despite this, I would still consider staying here again and would recommend the hotel to others looking for a comfortable place to stay.
Olena
Olena ๋, 8๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 25์ผ
Carmen
Carmen ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 17์ผ
Thebati
Thebati ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 2์ผ
Excellent service!
Abel
Abel ๋, 1๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 1์ 31์ผ
What an amazing experiance . Thank you !!
Meski
Meski ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 1์ 24์ผ
Yitades
Yitades ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 1์ 5์ผ
All Staffs of Haile Grand are amazing โ
Thanking you all for your Hospitality and professionalism.
My Special Acknowledgment go to
Mesfin
Beza
Bitania
Helina Yidenek
ASRES
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 11์ 21์ผ
This property is the cleanest property I have stayed in in Addis Ababa. The hotel staff are always ready to assure comfort and the rooms are very comfortable, no stuffy carpets, crisp white linen and freshness. Unbelievably clean for a hotel in Addis. I strongly recommend it any day.
Stella
Stella ๋, ์น๊ตฌ์ 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 11์ 7์ผ
The staff were friendly and fluent in English.
Florence
Florence ๋, 5๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 11์ 4์ผ
The Haile Grand is truly a grand establishment. I highly recommend booking a stay on your next trip to Addis Ababa. The staff was so friendly and helpful, the food was delicious, and the atmosphere was relaxing.
Ingrid
Ingrid ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 10์ 25์ผ
All around grand.
James
James ๋, 6๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 9์ 12์ผ
Really great place to stay
Great staff and great environment. Food and breakfast is really good!
Emil
Emil ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 7์ 3์ผ
Simple but tasteful decor and ambience, excellent and helpful staff, wonderful amenities!
Anteneh
Anteneh ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 5์ 31์ผ
Beautiful hotel with friendly and efficient staff
G
G ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 4์ 29์ผ
Steve
Steve ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 3์ 28์ผ
The staff all staff was very helpful with info about Addis Ababa musuems, where to eat and other things to see and do. If I return it is the only hotel I would stay. First class Hotel...
Tony
Tony ๋, 10๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 3์ 20์ผ
My stay was perfect
Olena
Olena ๋, 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 2์ 13์ผ
The staff was super kind and helpful. Lovely spot to stay!
Clio
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 1์ 8์ผ
Loved this place! Staff are so friendly and professional. Room was gorgeous. Grounds are lovely. Pool area and wellness Center were clean and well organised. The only disappointment was my dinner. I sat in the bar area and my food came and it was cold and I didnโt like it. I am not a picky eater and have eaten lots of great Ethiopian food. The sandwich had a sauce on it that tasted terrible. They wanted to replace it but I was not longer hungry. They offered me a plate of fruit which was very nice. BUT, when the bill came, they had charged me for the meal! I tried to discuss it with the server and he refused to even take 1/2 the amount. Donโt let this discourage you from enjoying this place. I just had a bit of bad luck!