Serhs Natal Grand Hotel & Resort

Natal beachfront resort with 6 restaurants and spa

Choose dates to view prices

Where to?

Dates

November 2025

6

December 2025

Located on Via Costeira, Serhs Natal Grand Hotel & Resort is the perfect haven for families. Enjoy a beachfront escape with a poolside bar, shopping on site and multiple dining options including seafood at one of its 5 restaurants. Relax in the spa or get active with fitness classes and volleyball; afterwards unwind in a free cabana or lounge by one of 3 outdoor pools.

Excellent

Popular amenities

Pool
Bar
Gym
Spa
Free parking
Laundry facilities

Main amenities (12)

Daily housekeeping
On the beach
6 restaurants and 3 bars/lounges
Full-service spa
3 outdoor pools and indoor pool
Free children's club
Health club
Sauna
Steam room
Free beach cabanas
Beach sun loungers
Beach towels

Feel at home (6)

Children stay free
Children's pool
Children's club (free)
Playground on site
Private bathroom
Television

₩172,148 total

includes taxes & fees

Nov 9 - Nov 10

Why we love this property

Seaside retreat

Free cabanas, towels, and loungers make this resort a perfect beach haven. The oceanfront location promises an unforgettable coastal escape.

Wellness oasis

Daily spa treatments and massages refresh guests at this resort. The sauna, hot tub, and steam room soothe tired bodies.

Art deco beach resort

The luxury resort's art deco architecture creates a stunning beachfront setting. Curated decor and gardens enhance the sophisticated atmosphere.

Room options

Check availability for these dates

Tonight

Nov 6 - Nov 7

Tomorrow

Nov 7 - Nov 8

All rooms

1 bed

2 beds

3+ beds

Showing 22 of 22 rooms

1 bedroom, minibar, in-room safe, individually decorated

Room with Side Sea View

25 sq m
Sleeps 2

Room with Sea View

23 sq m
Sleeps 2

Quadruple Room Deluxe with Sea View

27 sq m
Sleeps 4

Quadruple Room Deluxe with Side Sea View

27 sq m
Sleeps 4

Suite Junior with Side Sea View

47 sq m
Sleeps 4

Suite Junior with Sea View

38 sq m
Sleeps 4

Double Suite with Sea View

42 sq m
Sleeps 2

Suite Premium with Sea View

56 sq m
Sleeps 2

Deluxe Room (Apartamento Prime Lateral Mar)

Exceptional

Highlights

Soundproofed

Individually decorated

Air conditioning

Free cribs/infant beds

Smart TV

Separate bedroom

Designer toiletries

Private bathroom

26 sq m
Beach view
Sleeps 2
1 King Bed OR 2 Large Twin Beds

Deluxe Room (Apartamento Prime Frente Mar)

Very good

Highlights

Soundproofed

Individually decorated

Air conditioning

Free cribs/infant beds

Smart TV

Separate bedroom

Designer toiletries

Private bathroom

26 sq m
Sea view
Sleeps 2
1 King Bed OR 1 Twin Bed

Family Room (Apartamento Família Prime Lateral Mar)

Exceptional

Highlights

Soundproofed

Individually decorated

Air conditioning

Free cribs/infant beds

Smart TV

Separate bedroom

Designer toiletries

Private bathroom

Beach view
Sleeps 4
2 Queen Beds OR 1 Queen Bed and 1 Double Bed

Apartamento Família Prime Frente Mar

Excellent

Highlights

Soundproofed

Individually decorated

Air conditioning

Free cribs/infant beds

Smart TV

Separate bedroom

Designer toiletries

Private bathroom

Beach view
Sleeps 4
2 Queen Beds OR 1 Queen Bed and 1 Double Bed

Junior Suite (Prime Lateral Mar)

Exceptional

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Free cribs/infant beds

Smart TV

Separate bedroom

Sofa bed

1 bedroom
Partial ocean view
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Junior Suite (Prime Frente Mar)

Excellent

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Free cribs/infant beds

Smart TV

Separate bedroom

Sofa bed

1 bedroom
Beach view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Exclusive Suite, 1 Bedroom, Private Pool, Beach View

Exceptional

Highlights

Furnished balcony

Soundproofed

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

Dining table

Smart TV

1 bedroom
Beach view
Sleeps 2
1 King Bed

Premium Suite

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

1 bedroom
Beach view
Sleeps 2
1 King Bed

Suite Presidencial

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

192 sq m
1 bedroom
Beach view
Sleeps 2
1 King Bed

Quarto Exclusive Family

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

Sea view
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Quarto Premium Family

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

Sea view
Sleeps 4
2 Double Beds

Double Suite Presidential with Sea View

192 sq m
Sleeps 2

Quadruple Suite Master with Sea View

42 sq m
Sleeps 4

Quadruple Suite Premium with Sea View

56 sq m
Sleeps 4

Similar properties

Pool
Free breakfast
Spa
Pet friendly

₩240,975 total

includes taxes & fees

Nov 30 - Dec 1

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About the neighborhood

Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002

What's nearby

Natal Convention Center - 10 min walk - 0.9 km
Craft Fair of Ponta Negra - 2 min drive - 2.7 km
Morro do Careca - 4 min drive - 4.6 km
Ponta Negra Beach - 5 min drive - 5.0 km
Federal University of Rio Grande do Norte - 6 min drive - 6.9 km

Getting around

Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive
Natal Station - 10 min drive
Natal Bom Pastor Station - 10 min drive
Natal Padre Joao Maria Station - 11 min drive

Restaurants

‪Tapiro Grill - ‬2 min walk
‪Pitt Burguer - Pastel e Açaí - ‬12 min walk
‪Bar Molhado - ‬2 min walk
‪Seu Chico Botequim - ‬5 min drive
‪Real Botequim - ‬5 min drive

About this property

Serhs Natal Grand Hotel & Resort

At Serhs Natal Grand Hotel & Resort, you can hit the beach to retreat to a free cabana or relax in a sun lounger, plus you'll be within a 15-minute drive of Ponta Negra Beach. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Potiguar, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff.

All inclusive

All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

- 395 units
- Arranged over 7 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: midnight
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Parents must have child's birth certificate and photo ID*
- Free children's club

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Wheelchair-accessible parking and van parking on site

Other information

- Designated smoking areas

Property amenities

Food and drink

6 restaurants
3 bars/lounges
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli

Traveling with children

Children stay free (see details)
Free children's club
Children's pool
Waterslide
Playground

What to do

On the beach
Fitness classes
Volleyball
Shopping

Working away

Business center
Meeting rooms
Computer station

Services

24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Free beach cabanas
Free pool cabanas
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas

Facilities

Built in 2005
Safe-deposit box at front desk
Garden
Terrace
Health club
3 outdoor pools
An indoor pool
Arcade/game room
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Waterslide
Banquet hall
Art Deco architecture

Accessibility

Braille/raised signage
Elevator
Elevator door width (inches): 13
Wheelchair-accessible path of travel
Wheelchair-accessible parking
10 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 28
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible shuttle
Visual alarms in hallways
Front entrance ramp
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Pool access ramp on site
Smooth flooring in room

Room amenities

Be entertained

50-inch Smart TV
Digital TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar

Sleep well

Soundproofed rooms
Turndown service
Bed sheets provided

What to enjoy

Individually decorated

Freshen up

Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper

Stay connected

Desk
Free WiFi

More

Daily housekeeping
In-room safe
Access via exterior corridors

Special features

Spa

Kensho Spa has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Potiguar - This restaurant serves breakfast, lunch, and dinner.

Marenostrum - This restaurant specializes in seafood and serves dinner only. Open daily.

Tapiro Grill - This steakhouse serves dinner only. Open daily.

Renato Romagnoni - This restaurant serves dinner only. Open daily.

Jangada - This restaurant serves lunch only. Open daily.

Fees & policies

Children & extra beds

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pool, spa, & gym (if applicable)

Guests under 10 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

Also known as

Hotel Serhs

Natal Grand Hotel

Serhs

Serhs Grand

Serhs Grand Hotel

Serhs Hotel

Serhs Natal Grand

Serhs Natal Grand Hotel

Serhs Grand Natal

Serhs Natal Grand Hotel Brazil

Serhs Natal Grand Hotel Resort

Serhs Grand Hotel Resort

Serhs Natal Grand

Serhs Grand

Resort Serhs Natal Grand Hotel & Resort Natal

Natal Serhs Natal Grand Hotel & Resort Resort

Resort Serhs Natal Grand Hotel & Resort

Serhs Natal Grand Hotel & Resort Natal

Serhs Natal Grand Hotel

Serhs Natal & Resort Natal

Serhs Natal Grand Hotel & Resort Natal

Serhs Natal Grand Hotel & Resort Resort

Serhs Natal Grand Hotel & Resort Resort Natal

Frequently asked questions

Is there a pool at Serhs Natal Grand Hotel & Resort?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Serhs Natal Grand Hotel & Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Serhs Natal Grand Hotel & Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Serhs Natal Grand Hotel & Resort?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Serhs Natal Grand Hotel & Resort and nearby?

Onsite recreation at Serhs Natal Grand Hotel & Resort includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Serhs Natal Grand Hotel & Resort also has 3 bars, an indoor pool, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Serhs Natal Grand Hotel & Resort?

Yes, there are 6 onsite restaurants, featuring seafood.

What's the area around Serhs Natal Grand Hotel & Resort like?

Serhs Natal Grand Hotel & Resort is in Via Costeira, a short 9-minute walk from Natal Convention Center.

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Serhs Natal Grand Hotel & Resort Reviews

8.8

Excellent

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities

Popular mentions

Service staff

Room

Bathroom

View

Toilet

Shower

Drinks

Sea

10/10 Exceptional

Mar 1, 2025

Serhs

Tremendous, 5 star resort They deserve every star

1-night trip

8/10 Very good

Jul 28, 2025

Good option in Natal

We stayed there twice. Fist time 4 nights- 1st floor area D. I Didn’t like that area. Close to the kitchen so it was a little warm and smelly. Not in the room though. Good food. Good service. Second time, 1st floor area B. Soo much better. It’s a beautiful hotel.

Ivonne, 4-night trip

8/10 Very good

Jan 13, 2025

Place is very nice! They definitely need some improvements in the gym area. Very nice staff. Everyone was really accommodating, specially Edwin, Souza, Stefany and Vanessa. Food was really good but they definitely need to make some adjustments. Lines were huge for breakfast and lunch stations. They were not that good with snacks and the Entertainment is not the best for adults. It is a really good place for kids and families. Not so much for couples. My room was amazing! Everything was nice, clean and well maintained.

Camila, 3-night trip

4/10 Fair

Jul 15, 2023

The property is well located with a great view. However, at arrival, I found out the two rooms were not placed together as requested during the reservation. Hotel staff had to fix the rooms locations, but took 4 hours to get it resolved. Área where rooms were located was under renovation and one of the rooms had no hot water in the showers and the other room had a cracked window and poorly maintained window.

Aderson, 2-night trip

8/10 Very good

Nov 6, 2025

Tivemos um problema na entrada em relação ao quarto mas o funcionário Augusto da recepção prontamente se dispôs a resolver e foi muito atencioso. O hotel estava muito cheio, acredito que quando estava com a ocupação alta deveriam disponibilizar outro restaurante para café da manhã, no domingo não havia mesa disponível no restaurante para sentarmos e tomarmos café, muito barulho e confusão, desisti da fila da tapioca porque não andava nem diminuía. O restaurante Tapiro Grill foi excelente, comida deliciosa, atendimento espetacular pelo garçom Marciano, muito atencioso e educado. Area de lazer muito boa em relação as piscinas, muito espaçosa e com brinquedos para crianças, todavia, tendo em vista a alta ocupação não conseguimos cadeiras para sentar. Pegamos meia pensão, achei o preço da bebidas um pouco caras, pague 13 reais em uma lata de coca cola. Em média achei boa a estadia, camas confortáveis, quarto espaçoso, chuveiro excelente, dando uma nota de 8,5.

Talita, 2-night trip

10/10 Exceptional

Nov 4, 2025

O quarto impecável

CAUE, 6-night trip

10/10 Exceptional

Oct 31, 2025

Tudo muito bom. Perfeito.

Emerson, 2-night trip

6/10 Good

Oct 28, 2025

Funcionários nao muito simpáticos e deveriam ter um treinamento melhor

Hugo, 3-night trip

4/10 Fair

Oct 26, 2025

Péssima experiência. Todas as expectativas foram frustradas. O check-in só ocorreu às 16:30 porque o apartamento não tinha sido liberado e limpo. O recepcionista Rodrigo não teve o menor interesse em tomar as providências necessárias para nos ajudar. As instalações, que supostamente seriam de primeira, deixaram muito a desejar. Só escapou mesmo a vista do mar.

Davi, 1-night trip

8/10 Very good

Oct 23, 2025

Muito bom

Wanderlucia, 1-night trip

2/10 Poor

Oct 20, 2025

Lamanto o elevado tempo de demora para fazer ckeck in

JORGE, 1-night trip

10/10 Exceptional

Oct 20, 2025

Foi otima viagem!

Lucia Helena, 6-night trip

10/10 Exceptional

Oct 17, 2025

Excelente resort, quartos maravilhosos, espaçosos, limpeza impecável, bares, restaurantes, piscinas e recreações para as crianças são maravilhosas.

VERLANDYA, 2-night trip

10/10 Exceptional

Oct 16, 2025

O lugar é incrível! O quarto é charmoso e aconchegante.

Genilson, 1-night trip

10/10 Exceptional

Oct 13, 2025

Equipe maravilhosa e gastronomia incrivel

Marcelo, 3-night trip

6/10 Good

Oct 13, 2025

Não vale a pena

Hotel lotado, com serviços limitados

RAIMUNDO A, 2-night trip

10/10 Exceptional

Oct 8, 2025

Otimo

jeickson, 1-night trip

10/10 Exceptional

Oct 2, 2025

Excelência em todos os sentidos!

Flávia Alves, 3-night trip

10/10 Exceptional

Oct 2, 2025

Hotel maravilhoso, boa localização, comida boa, atendimento rápido. Excelente.

LARISSA C, 7-night trip

10/10 Exceptional

Oct 1, 2025

Spa maravilhoso! Hotel organizado! Parabéns

Nayra, 2-night trip

8/10 Very good

Oct 1, 2025

Ótimo hotel, alguns pontos a melhorar

O hotel é excelente, a equipe de todos os restaurantes, kids ou do atendimento a piscina são excelentes. Algumas ressalvas: 1 - em alguns dias, a limpeza dos corredores de acesso ao quarto deixou a desejar. 2 - falta a piscina principal ser aquecida, por conta do vento, a piscina fica esvaziada e o bar fecha, se fosse aquecida, esse “problema” seria resolvido 3 - para mim o principal, existe um sério problema com o cumprimento da proibição com relação ao tabaco (fumantes) no hotel. Minha família, com nenhum fumante, teve que trocar de quarto por conta do fumo excessivo de algum hospede. As pessoas também fumam na área da piscina grande e em momento nenhum foram alertadas, coibidas, impedidas, mesmo eu tendo reclamado na recepção no ato da necessidade de mudar de quarto, nada foi feito

Antonio, 6-night trip

8/10 Very good

Sep 26, 2025

ALL Inclusive deixa a desejar. água e bebidas só a partir das 10 da manhã e comida somente a partir das 11 da manhã. Achei isso horrível. Tomamos café da manhã por volta 7 e as 7:30 já estamos na praia e não conseguimos pedir uma água sequer, somente a partir das 10. Sinceramente, isso é ridículo. A Comida é bem preparada, não é ruim, mas poderia ter mais tempero e sal. O restante é excelente. Os quartos são bons. As piscinas são ótimas. A estrutura da praia é excelente. A parte para crianças é excelente. Tudo é muito bom. Se ajustarem essa questão dos horários para começar o All inclusive vai ficar perfeito, e também temperar mais a comida.

BENHUR, 5-night trip

10/10 Exceptional

Sep 25, 2025

Muito bom o hotel de maneira geral

Andre, 4-night trip

10/10 Exceptional

Sep 21, 2025

Atendimento de primeira, estrutura perfeita, ótima comida e drinks.

wagner, 5-night trip

6/10 Good

Sep 17, 2025

Estadia sehs

Razoável, tivemos problemas com a comida em um dos restaurantes (estava estragada)

Denise, 1-night trip

Serhs Natal Grand Hotel & Resort

Choose dates to view prices

Photo gallery for Serhs Natal Grand Hotel & Resort

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Why we love this property

Room options

Check availability for these dates

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Room with Side Sea View

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Room with Sea View

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Quadruple Room Deluxe with Sea View

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Quadruple Room Deluxe with Side Sea View

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Suite Junior with Side Sea View

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Suite Junior with Sea View

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Double Suite with Sea View

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Suite Premium with Sea View

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Deluxe Room (Apartamento Prime Lateral Mar)

Highlights

View all photos for Deluxe Room (Apartamento Prime Frente Mar)

Deluxe Room (Apartamento Prime Frente Mar)

Highlights

View all photos for Family Room (Apartamento Família Prime Lateral Mar)

Family Room (Apartamento Família Prime Lateral Mar)

Highlights

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Apartamento Família Prime Frente Mar

Highlights

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Junior Suite (Prime Lateral Mar)

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Junior Suite (Prime Frente Mar)

Highlights

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Exclusive Suite, 1 Bedroom, Private Pool, Beach View

Highlights

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Premium Suite

Highlights

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Suite Presidencial

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Quarto Exclusive Family

Highlights

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Quarto Premium Family

Highlights

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Double Suite Presidential with Sea View

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Quadruple Suite Master with Sea View

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Quadruple Suite Premium with Sea View

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Serhs Natal Grand Hotel & Resort

All inclusive

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in