Hotel Sombra del Agua

San Cristóbal de las Casas hotel with restaurant and bar/lounge

Choose dates to view prices

Where to?

Dates

November 2025

6

December 2025

Suite, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, towels

Superior Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Nestled in the heart of Zona Centro, Hotel Sombra del Agua offers a tranquil retreat. Unwind with a sports massage at the spa or lounge in the garden; then, indulge in cooked-to-order breakfast and enjoy high-speed WiFi. Helpful staff have left a lasting impression on previous guests.

VIP Access

Exceptional

Popular amenities

Bar
24/7 front desk
Air conditioning
Non-smoking
Free WiFi

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Room service
Conference center
24-hour front desk
Air conditioning
Garden
Front-desk safe
Snack bar/deli
Meeting room
Multilingual staff

Feel at home (6)

Private bathroom
Premium TV channels
Garden
Daily housekeeping
Premium bedding
Snack bar/deli

₩139,542 total

includes taxes & fees

Dec 6 - Dec 7

Room options

Check availability for these dates

Tonight

Nov 6 - Nov 7

Tomorrow

Nov 7 - Nov 8

All rooms

1 bed

2 beds

Showing 8 of 8 rooms

Classic Room, 2 Double Beds

Exceptional

Highlights

Air conditioning

Heating

Smart TV

Separate bedroom

Premium bedding

Hair dryer

Private bathroom

Cable/satellite channels

Sleeps 4
2 Double Beds

Superior Room, 2 Double Beds

Very good

Highlights

Air conditioning

Heating

Smart TV

Separate bedroom

Premium bedding

Hair dryer

Private bathroom

Cable/satellite channels

Sleeps 4
2 Double Beds

Classic Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Heating

Smart TV

Separate bedroom

Premium bedding

Hair dryer

Private bathroom

Cable/satellite channels

Sleeps 2
1 King Bed

Superior Room, 1 King Bed

Excellent

Highlights

Air conditioning

Heating

Smart TV

Separate bedroom

Premium bedding

Hair dryer

Private bathroom

Cable/satellite channels

Sleeps 2
1 King Bed

Suite, 1 King Bed

Exceptional

Highlights

Air conditioning

Heating

Smart TV

Premium bedding

Separate bedroom

Hair dryer

Private bathroom

Cable/satellite channels

1 bedroom
Sleeps 2
1 King Bed

Deluxe Suite, 2 Double Beds

Highlights

Air conditioning

Heating

Smart TV

Premium bedding

Separate bedroom

Hair dryer

Private bathroom

Cable/satellite channels

1 bedroom
Sleeps 4
2 Double Beds

Deluxe Suite, 1 King Bed

Highlights

Air conditioning

Heating

Smart TV

Premium bedding

Separate bedroom

Hair dryer

Private bathroom

Cable/satellite channels

1 bedroom
Sleeps 2
1 King Bed

Family Room

Highlights

Air conditioning

Heating

Smart TV

Separate bedroom

Premium bedding

Hair dryer

Private bathroom

Cable/satellite channels

Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Similar properties

Spa
Airport transfer
Free parking
Free WiFi

₩193,455 total

includes taxes & fees

Dec 6 - Dec 7

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About the neighborhood

Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200

What's nearby

San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
Mesoamerican Museum of Jade - 2 min walk - 0.2 km
Plaza 31 de Marzo - 3 min walk - 0.3 km
Santo Domingo Handicraft Market - 7 min walk - 0.6 km
Ciudad Cuauhtemoc - 13 min walk - 1.2 km

Getting around

Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

‪El Mezcalito - ‬1 min walk
‪Café Bar Revolución - ‬1 min walk
‪El Fogón de Jovel - ‬1 min walk
‪Restaurante Long Cheng - ‬1 min walk
‪Casa Santa - ‬1 min walk

About this property

Hotel Sombra del Agua

When visiting San Cristóbal de las Casas, Hotel Sombra del Agua is a great choice to consider. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this Colonial hotel include a snack bar/deli and a garden. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

Hotel size

- 78 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi and wired internet access in rooms

Parking

- No onsite parking

Other information

- Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli

Working away

Meeting room
Conference center

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 1907
Safe-deposit box at front desk
Garden
Reception hall
Colonial architecture

Accessibility

Front entrance ramp
Wheelchairs available on site
Upper floors accessible by stairs only
Tile flooring in public areas

Room amenities

Be entertained

Smart television
Premium cable channels

Home comfort

Air conditioning and heating
Iron/ironing board

Sleep well

Premium bedding

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Free WiFi and wired internet

More

Daily housekeeping
In-room safe

Fees & policies

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 300 for adults, and MXN 120 to 180 for children

Children & extra beds

Rollaway beds are available for MXN 450 per night

Policies

This property does not have elevators.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Holiday Inn San Cristobal-Espanol

Holiday Inn San Cristobal-Espanol Hotel

Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas

Hotel Sombra del Agua Hotel

Hotel Sombra del Agua San Cristóbal de las Casas

Hotel Sombra del Agua Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Sombra del Agua offer free cancellation for a full refund?

Yes, Hotel Sombra del Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Sombra del Agua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Sombra del Agua?

Sorry, there's no onsite parking at Hotel Sombra del Agua.

What are the check-in and check-out times at Hotel Sombra del Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Sombra del Agua and nearby?

Hotel Sombra del Agua has a garden.

Are there restaurants at or near Hotel Sombra del Agua?

Yes, there's an onsite restaurant.

What's the area around Hotel Sombra del Agua like?

Hotel Sombra del Agua is in Zona Centro, a short 1-minute walk from Mesoamerican Museum of Jade and 3 minutes' walk from San Cristóbal de las Casas Cathedral. Travelers recommend the hotel for its central location.

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Hotel Sombra del Agua Reviews

9.4

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

The restaurant offered excellent food, great service, and a lovely atmosphere with a fire pit in the outdoor dining area. (13 reviews)

From real guest reviews summarized by AI.

Popular mentions

Service staff

Room

Location

Restaurant

Food

Cities

Parking

Bed

Air conditioning

Coffee

10/10 Exceptional

Jun 15, 2025

Great location in the heart of the city. The restaurant was very good, we would definitely stay here again.

John, 5-night trip

10/10 Exceptional

Sep 3, 2025

Fabulous stay in Chiapas

We had a wonderful Time - hotel is very stylish and comfortable and the staff are fantastic - friendly and charming. The food in the restaurant was extremely good too for breakfast and dinner with local ingredients and all with the chefs little twist on things. I look forward to returning

Sarah, 3-night trip

10/10 Exceptional

Jul 2, 2025

This hotel is beautiful. It has a rustic look with plants everywhere. One of our favorite breakfast was located on site Tarumba. Best location to all tourist sites.

veronica, 3-night trip

10/10 Exceptional

Apr 22, 2025

The property is very beautiful and the staff go beyond! I’ll stay here again!

maria j, 6-night trip

10/10 Exceptional

Jul 23, 2025

Central, very service minded staff

2-night trip

10/10 Exceptional

Mar 20, 2025

Beautiful hotel and excellent food

Beautiful hotel with excellent food. The courtyard is a lovely place to have breakfast in the morning or dinner at night, when they light a fire creating a great ambience. Staff were great. Very good central location but the hotel itself is really calm and tranquil. Really nice toiletries provided. Excellent value for money.

Megan, 5-night trip

10/10 Exceptional

Feb 1, 2025

Very good hotel!

This is a really good hotel. The staff is lovely and very helpful. Rooms are comfortable and very clean. We had a challenge working the tv and the safe in the room didn’t work, but in spite of that we would stay here again. The restaurant in the hotel is excellent!

Mary, 4-night trip

10/10 Exceptional

Feb 20, 2025

We had a fantastic stay here. The rooms are well-equipped and very comfortable. The staff is very friendly and they genuinely care about your experience. The decor and ambiance fit the town perfectly and the location could not have been better. You can walk everywhere, and there are plenty of restaurant options nearby. Highly recommended and will definitely be back here.

Edgar, 2-night trip

10/10 Exceptional

May 24, 2025

Beds and sheets are so comfortable, rooms as well. The restaurant has a great menu with local and internacional ingredients that are unique. The staff is very friendly and attentive to the needs of the guests. The location of the hotel is on a very convenient place near the Cathedral, restaurants, bars and many other establishments. You walk and explore all the area. I recommend it for sure.

Jose Luis, 3-night trip

10/10 Exceptional

Aug 29, 2024

Excellent service, staff was very friendly and helpful. The facility had a great restaurant and bar. The hotel was very pretty and safe. Located walking distance from everything. I would definitely recommend!

Leticia, 7-night trip

10/10 Exceptional

Aug 16, 2024

Property was in the heart of the city. Everything needed as far as food and entertainment was walking distance. Very clean and well kept. Would definitely recommend

juan, 2-night trip

10/10 Exceptional

Apr 24, 2025

A beautifully designed hotel retaining all its colonial features. The staff were very welcoming and helpful. My superior room was comfortable, but it was external / street side so there was traffic noise from very early in the morning. I live in London and I had jet lag so it didn’t bother me. If you are a light sleeper request an internal courtyard room. The location is excellent for exploring San Cristobal.

Susan, 5-night trip

8/10 Very good

Oct 16, 2024

The location is great few step from the corredor areas tourist locations. Coffee shop next door and a restaurant in the hotel the prices are high but I went to restaurant called “El Sazon Que me toquen” delicious and convenient. The lobby is really beautiful, the room ok basic it needs remodel, a lot noise because the traffic is right in front of the hotel. My only complaint is the noise and the pillows. Made of cheap cotton and high. Other than that for the price and location is not bad. One of the best hotels that I was is “Bo Hotel” check it out. Not much to do in Chiapas I would go back.

Diana, 3-night trip

8/10 Very good

Oct 15, 2025

Restaurant service was very slow. We cancelled our order and had bfast at another place

Alberto, 4-night trip

10/10 Exceptional

Sep 21, 2025

La atención del personal fue muy amable y cálida desde que llegamos, la habitación muy limpia y cómoda, en general el hotel muy lindo, limpio y súper bien ubicado, sin duda volvería a hospedarme ahí

Sandra Luz, 1-night trip