Desk Clerks went out of their way to make our stay
Vacation Offer (VO) jerked us around from a two-bedroom unit in Gatlinburg which we signed up for, to this hotel with two separate one-bedroom rooms. VO probably won't even pay for one of the rooms. The desk clerks were patient with our situation and even tried to intercede for us, but were told only the owner of the travel could call about it.
Thomas
Thomas ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 14์ผ
Great customer service and staff
We stayed at the Baymont Pigeon Forge near Island Forge and it was really comfortable and really nice. We were attending a festival. When we left, the next day at home the manager called and asked if I had lost my drivers license. They found it in the parking lot and they mailed it to me, how awesome!
Janet
Janet ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 6์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 3์ผ
Candida
Candida ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 3์ผ
The bed was extra firm! You had to use the channel button on the television because it wouldnโt allow type in the channel! They also didnโt do daily room cleaning you had to request it! Other then that it was a great stay and would stay again if I had to but it wouldnโt be my first choice!
Crawford
Crawford ๋, 6๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 2์ผ
Travis
Travis ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 29์ผ
Disappointed with the accommodations musty odor
We checked in and had to pay a fee to check in early. Upon going to our room, there was a strong musty odor in the room. We stopped bythe breakfast area, and swimming pool. Overall it was not what we expected. We checked out within half hour of checking in and went to a different hotel that we had stayed at previously. Although we did have to pay for a one night stay and the additional $10 for early check-in.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 29์ผ
My "Go To" Stay in Pigeon Forge.
Nothing fancy. Just a clean comfortable place to stay. Whenever I am in the area, I will aways stay at Baymont.
Ty
Ty ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 28์ผ
Misty
Misty ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 25์ผ
The location is right in town. The people (staff) were extremely friendly. The room was very clean and spacious. We never made it to the breakfast. The hours were 6-9 and we slept in so I couldnt tell you about that. I would stay there again.
Angel
Angel ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 23์ผ
Highly recommend
Our first time staying at Baymont, the staff was very friendly, very clean, the property was clean and the indoor/outdoor pools was very clean.We enjoyed our stay very much and will be booking with Baymont as it was our favorite place to stay. The staff was very friendly and the breakfast was delicious. It was a short walking distance to the Island which made it even better.
Priscilla
Priscilla ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 21์ผ
Weekend get away
Awesome and very friendly staff, two nice little pools, one inside and one outside. Breakfast was good, waffles, eggs, sausage and cereal. Dog walk and poop bags on the property. Close to everything but the only downside was all the traffic and outside noise, not the hotelโs fault. A lot of families and well lit parking area.
Eric
Eric ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 21์ผ
The entire stay was very noisy. I couldn't determine where the noise was coming from, whether above, below, or adjacent to our room. It started very early in the morning, and lasted well into the night. It almost sounded like a construction crew at work, and it made our stay very uncomfortable.
Douglas
Douglas ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 21์ผ
April
April ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 15์ผ
Lisa
Lisa ๋, 7๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 15์ผ
They had an indoor and an outdoor pool. The staff was amazing. The hot breakfast was great. The rooms were clean and comfortable.
Rena
Rena ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 13์ผ
The hotel was extremely clean and located near all the attractions. The breakfast was amazing. The room was quiet and relaxing. The cost was very affordable. I would definitely stay there again.
Wanda
Wanda ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 11์ผ
Beds hard as rocks. Carpet was filthy wouldnt even walk barefoot on it. Pool areas werent very clean either
Whitney
Whitney ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 10์ผ
Tamra
Tamra ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 6์ผ
Whitney
Whitney ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 6์ผ
Stephanie
Stephanie ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 6์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 2์ผ
Worst night
I am 5' 2". The bed was so high up I had to use a chair with great difficulty to get into bed. I get leg cramps often at night and getting up and having to climb a mountain was nothing less than miserable. If you are tall or 12 yrs old you'll be fine. Otherwise steer clear. I feel like its incredibly selfish and inconsiderate to not accommodate folks who are handicapped.