Grand Palladium Select White Sand Resort & Spa - All Inclusive

Kantenah beachfront property with spa and beach bar

Choose dates to view prices

Where to?

Dates

November 2025

9

December 2025

At the Grand Palladium White Sand Resort & Spa All Inclusive, near Akumal Beach, enjoy a private beach with sun loungers and beach massages. Indulge in a free breakfast buffet, savor Mexican cuisine at one of 5 restaurants or unwind with Pilates classes at the gym. Helpful staff are also on hand to make your stay extra special.

Very good

Popular amenities

Bar
Free breakfast
Gym

Main amenities (12)

Daily housekeeping
On a private beach
5 restaurants and 6 bars/lounges
2 swim-up bars
Full-service spa
5 outdoor pools
Free children's club
Fitness center
Sauna
Steam room
Beach umbrellas
Beach sun loungers

Feel at home (6)

Children stay free
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Private bathroom

₩486,596 total

includes taxes & fees

Dec 9 - Dec 10

Why we love this property

Private beach paradise

Stretch out on white sand at this all-inclusive resort. Lounge under beach umbrellas, sip drinks at the beach bar, or join a volleyball match.

Spa indulgence

The spa offers daily treatments like massages and facials. A fitness room, sauna, and garden complete this relaxing escape.

Feast across five venues

Mexican cuisine awaits at the restaurant, while 5 dining venues and 2 bars spice things up. The cafe and free buffet breakfast seal the culinary deal.

Room options

Check availability for these dates

Tonight

Nov 9 - Nov 10

Tomorrow

Nov 10 - Nov 11

All rooms

1 bed

2 beds

3+ beds

Showing 41 of 41 rooms

Junior Suite Garden View

Very good

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free cribs/infant beds

Flat-screen TV

Renovated in 2019

Blackout drapes/curtains

Separate bedroom

Furnished balcony

Private hot tub

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

53 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Suite Garden View

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free cribs/infant beds

Flat-screen TV

Renovated in 2019

Blackout drapes/curtains

Ceiling fan

Furnished balcony

Private hot tub

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

68 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Junior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

53 sq m
Sleeps 1

Suite Superior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

68 sq m
Sleeps 1

Suite Junior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

53 sq m
Sleeps 2

Suite Superior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

68 sq m
Sleeps 2

Suite Junior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

53 sq m
Sleeps 3

Suite Superior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

68 sq m
Sleeps 3

Suite Junior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

53 sq m
Sleeps 4

Suite Junior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

53 sq m
Sleeps 3

Suite Superior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

68 sq m
Sleeps 3

Suite Junior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

53 sq m
Sleeps 4

Suite Superior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

68 sq m
Sleeps 4

Suite Superior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

68 sq m
Sleeps 4

Junior Suite Single use Garden View

Very good

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free cribs/infant beds

Flat-screen TV

Renovated in 2019

Blackout drapes/curtains

Separate bedroom

Furnished balcony

Private hot tub

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

53 sq m
Sleeps 1
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Junior Suite, Beachside

Good

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free cribs/infant beds

Flat-screen TV

Renovated in 2019

Ceiling fan

Blackout drapes/curtains

Furnished balcony

Private hot tub

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

53 sq m
1 bedroom
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Suite, Beachside

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free cribs/infant beds

Flat-screen TV

Renovated in 2019

Ceiling fan

Blackout drapes/curtains

Furnished balcony

Private hot tub

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

68 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Bungalow Superior with Pool View

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Hair dryer

69 sq m
Sleeps 2

Romance Bungalow by the lake

Exceptional

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Flat-screen TV

Renovated in 2019

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Bathrobes

69 sq m
Lake view
Sleeps 2
1 King Bed

Romance Villa Suite Poolside

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Flat-screen TV

Renovated in 2019

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Hair dryer

58 sq m
Sleeps 2
1 King Bed

Junior Suite Poolside

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free cribs/infant beds

Flat-screen TV

Renovated in 2019

Ceiling fan

Blackout drapes/curtains

Furnished balcony

Private hot tub

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

1 bedroom
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Suite Junior with View

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Hair dryer

53 sq m
Sleeps 1

Suite Deluxe with View

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Bathrobes

68 sq m
Sleeps 1

Suite Junior with Garden View

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Hair dryer

42 sq m
Sleeps 4

Villa Luxury with Garden View

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Hair dryer

58 sq m
Sleeps 2

Suite Junior with Garden View

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Hair dryer

42 sq m
Sleeps 1

Suite Junior with Garden View

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Hair dryer

42 sq m
Sleeps 2

Suite Junior with Garden View

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Hair dryer

42 sq m
Sleeps 3

Suite Junior with Garden View

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Hair dryer

42 sq m
Sleeps 4

Suite Junior with Garden View

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Hair dryer

42 sq m
Sleeps 3

Villa Luxury

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Hair dryer

58 sq m
Sleeps 1

Suite Junior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

53 sq m
Sleeps 2

Suite Junior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

53 sq m
Sleeps 3

Suite Junior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

53 sq m
Sleeps 4

Suite Junior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

53 sq m
Sleeps 3

Suite Junior

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

53 sq m
Sleeps 4

Suite Deluxe

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Bathrobes

68 sq m
Sleeps 2

Suite Deluxe

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

68 sq m
Sleeps 3

Suite Deluxe

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

68 sq m
Sleeps 4

Suite Deluxe

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

68 sq m
Sleeps 3

Suite Deluxe

Furnished balcony

Private hot tub

Air conditioning

Blackout drapes/curtains

Ceiling fan

Sofa bed

68 sq m
Sleeps 4

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includes taxes & fees

Dec 7 - Dec 8

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About the neighborhood

Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710

What's nearby

Cenote Azul - 7 min drive - 8.1 km
Akumal Beach - 8 min drive - 7.1 km
Yal-ku Lagoon - 11 min drive - 5.3 km
Half Moon Bay - 16 min drive - 8.9 km
Xel-Há Park - 17 min drive - 19.5 km

Getting around

Cancun Intl. Airport (CUN) - 66 min drive
Tulum Intl. Airport (TQO) - 71 min drive
Cozumel Intl. Airport (CZM) - 23.8 miles/38.3 km

Restaurants

‪Xtra Time Sport Bar - ‬8 min walk
‪Lobby Bar White Sand - ‬1 min drive
‪La Hacienda - ‬9 min walk
‪Aurum (Lobby Bar) - ‬1 min walk
‪Helios Restaurant - ‬2 min drive

About this property

Grand Palladium Select White Sand Resort & Spa - All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Grand Palladium Select White Sand Resort & Spa - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 5 restaurants and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 6 bars/lounges, a free kid's club, and a beach bar. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Sailing

Snorkeling

Windsurfing

Land activities

Fitness facilities

Miniature golf

Soccer

Tennis

Volleyball

Kids club

Lessons/classes/games

Aerobics

Water fitness

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

At a glance

Hotel size

- 264 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Express check-in available
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
- Free children's club

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 25+ Mbps)

Parking

- Free onsite self parking

Other information

- Designated smoking areas (fines apply)

Property amenities

Food and drink

Free buffet breakfast each morning 7:00 AM–11:00 AM
5 restaurants
6 bars/lounges
2 swim-up bars
Beach bar
Coffee shop
24-hour room service

Traveling with children

Children stay free (see details)
Free children's club
Children's pool
Waterslide
Mini golf
Playground
Babysitting (surcharge)
Children's games
Lifeguard on site

What to do

On a private beach
Tennis
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Basketball
Racquetball/squash
Archery
Mini golf
Segway rentals/tours
Kayaking
Boat tours
Scuba diving
Snorkeling
Windsurfing
Evening entertainment
Shopping
Pool table
Golfing nearby
Hiking/biking trails nearby
Snorkeling nearby

Working away

Business center
3 meeting rooms
Conference center

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Segway rentals/tours

Facilities

8 buildings/towers
Built in 2005
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Fitness center
5 outdoor pools
Arcade/game room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Waterslide
Banquet hall

Accessibility

Wheelchair-accessible pool
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Magnifying mirror
Upper floors accessible by stairs only
Well-lit path to entrance

Room amenities

Be entertained

32-inch flat-screen TV
Premium cable channels
Pay movies

Home comfort

Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Turndown service
Bed sheets provided

What to enjoy

Private indoor hot tub
Furnished balcony

Freshen up

Private bathroom
Jetted bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi (speed of 25+ Mbps)
Phone

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe

Special features

Spa

Zentropia Palladium Spa & Wellness has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

Sanitation services: USD 2 per night

Renovations and closures

The property will be renovating from June 1 2025 to December 31 2025 (completion date subject to change). The following areas are affected:

Exterior

During renovations, the property will make every effort to minimize noise and disturbance.

Children & extra beds

Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Palladium White Sand Kantenah

Grand Palladium White Sand Resort

Grand Palladium White Sand Solidaridad

Grand Palladium White Sand Resort All Inclusive Kantenah

Grand Palladium White Sand All Inclusive Kantenah

Pallaum White d Inclusive Kan

Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium Select White Sand Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Grand Palladium Select White Sand Resort & Spa - All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Grand Palladium Select White Sand Resort & Spa - All Inclusive also has 2 swim-up bars, a private beach, and a waterslide, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Yes, there are 5 onsite restaurants.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Grand Palladium Select White Sand Resort & Spa - All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Food

Service staff

Room

Restaurant

Beach

Buffets

Booking

Drinks

Water

Recreation

What guests liked

The pools were pristine, varied, and offered something for everyone, including lively and quiet spaces. (26 reviews)
The spa was highly praised for its excellent services and was a highlight of the stay. (6 reviews)
The all-inclusive experience offered diverse dining options, excellent service, and a wide range of activities and amenities. (5 reviews)

From real guest reviews summarized by AI.

10/10 Exceptional

May 20, 2025

The place is very pleasant. The staff is very friendly. The restaurant service is excellent. The food is excellent

ZAIRA, 1-night trip

10/10 Exceptional

Mar 6, 2025

This place was absolutely amazing

Deryl, 7-night trip

10/10 Exceptional

Feb 6, 2025

Amazing resort with friendly staff!!

Isabel, 4-night trip

10/10 Exceptional

May 20, 2025

Amazing staff and clean property. Dave y cielo were amazing

Luis, 5-night trip

10/10 Exceptional

Jun 16, 2025

The place was different stay then unusal, but very nice. All the staff were very kind. what to be better was the pillows to smell fresher, then what we had.

Margie, 4-night trip

10/10 Exceptional

May 28, 2025

Very quiet and beautiful scenery. Everything is a small walk away. This resort offers everything, spa, fine dining and live entertainment. The staff is amazing and will do everything possible to make your stay even better.

Lervy De Jesus, 4-night trip

10/10 Exceptional

Jun 30, 2025

We had a concierge that was amazing her name was cielo she helped us with everything we needed for n the property and outside the property with the excursions

Yadira, 7-night trip

10/10 Exceptional

May 31, 2025

Staff was overall amazing and friendly! Especially David who was the concierge assigned to our villa. He went above and beyond, always checking in making sure we had a great experience. Overall, the resort offers a wide variety of restaurants and pools from family to adult only options.

Yicel Ramirez, 5-night trip

10/10 Exceptional

Jan 17, 2025

We had a great stay. The whole resort was very clean. All of the staff was friendly and helpful.

Christine M, 4-night trip

10/10 Exceptional

Jun 26, 2025

They treated me very kindly, everything was perfect from check in to check out. There was a few issues in my room, but they were quick to resolve it and offer another room. The only thing I can complain about, is the food was not as good as I would hope. Other than that amazing experience.

Samira, 4-night trip

8/10 Very good

Jun 23, 2025

It was good.

First time at an all-inclusive. Spent the first half of the trip in a boutique hotel. The food was amazing. Came to the Grand Palladium, which is all-inclusive, and the food was okay. Drinks were poured light. You could find some great food at the variety of restaurants they have, but overall, it was just okay. Seems like a great place to bring kids. Seems like the whole theme was centered around food.

Daniel, 3-night trip

10/10 Exceptional

May 22, 2025

Overall it was a great experience, the only thing that sucked was that there was that they don’t have elevator in the villas. We had our baby girl, bringing up the stroller to and from our room was just another task . I truly loved their food menu!

Diana, 4-night trip

10/10 Exceptional

Mar 14, 2025

Our stay here was lovely! All of the staff were very friendly and attentive. Shout out to Cielo and David, our concierges, as well as the manager Miguel. They took extra effort to ensure we had the best experience and were able to celebrate our anniversary in style. Highly reccomend the Japanese and steak restaurants!

Nicholas, 5-night trip

10/10 Exceptional

Sep 8, 2023

Great place

afshin, 11-night trip

10/10 Exceptional

Jul 15, 2023

Great resort.Everything was excellent.

Drilon, 7-night trip

10/10 Exceptional

Jan 6, 2025

beautiful resort. Clean, friendly staff but most importantly, the property was kept clean and not overly busy even during busy Christmas season. I appreciated the staff ensuring the pool was smoke free making it very kid friendly and healthy resort. It kept the resort clean too. I have been to this resort for more than 5 times now. I plan to come back. We always enjoy our time…

Dan, 6-night trip

10/10 Exceptional

Nov 10, 2024

Amazing

Alla, 6-night trip

10/10 Exceptional

Jun 30, 2025

Beaitiful landscape, friendly staff!

The property is really big (bring your walking shoes) with many different types of accomodations. Beachside just means you are kind of near the beach. Not worth the etxra spend, in my opinion. I booked through hotels.com and got a surprise when I arrived, a friendly concierge duo in building 59. Cielo and David were there to answer any questions, help with last minute reservations at restaurants, etc. 10/10 accomodating and friendly service all around, from all staff! Lots of local wildlife, while we are instructed NOT to feed them, there are those who chose to defy. These animals are now emboldened to approach you as you dine in the outdoor spaces during the day. That said, the place is beautiful and Id reccomend to persons who enjoy being surrounded by nature and wildlife!

Desiree, 4-night trip

6/10 Good

Feb 18, 2025

I

Jaagrat, 3-night trip

6/10 Good

May 15, 2025

Same food everyday. In buffet some empty plates, not enough stuff to fill the plates. Not many spots to swim in the sea. Sometimes rooms where not cleaned. Huge property. Takr some time to figured out where is what. Noy my info was provided for VIP clients. Only at the end of my vacations found all pleasures of VIP access.

Nataliya, 9-night trip

4/10 Fair

Jun 24, 2025

The hotel has a terrible smell from the seaweed. It was dirty by our villa, dirt, mud, horrible stench. The buffet had very limited options daily. We were eating the same thing every day, and could not make reservations at specialty restaurants because they were reserved. The worst part, was the beds. Bedsheets were moist and dirty, the mattresses were VERY uncomfortable and felt like your heads sink inwards. Nothing going on nightly except in colonial and Kantenah. We should’ve stayed at Colonial or family selection. Overall, would definitely not return.

Grigori, 5-night trip