Hotel Santa Cruz

Tlalnepantla de Baz hotel with restaurant and bar/lounge

Choose dates to view prices

Where to?

Dates

November 2025

2

December 2025

Individually decorated, desk, iron/ironing board, free WiFi

Located in the heart of the city, Hotel Santa Cruz offers a warm welcome with a bar, restaurant and 24-hour business center. Connect to WiFi and enjoy convenient amenities like free self parking and luggage storage.

Good

Popular amenities

Bar
Free parking
24/7 front desk
Non-smoking
Free WiFi
Restaurant

Main amenities (10)

Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour business center
Business center
24-hour front desk
Vending machine
Luggage storage
Tour/ticket assistance
Banquet hall

Feel at home (6)

Private bathroom
Premium TV channels
Daily housekeeping
Elevator
Free self parking
Free toiletries

Room options

Check availability for these dates

Tonight

Nov 2 - Nov 3

Tomorrow

Nov 3 - Nov 4

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Junior Single Room, 1 King Bed, Private Bathroom

Highlights

Individually decorated

LED TV

Private bathroom

Hair dryer

Digital channels

Daily housekeeping

Desk

Wardrobe or closet

213 sq ft
Sleeps 2
1 King Bed

Superior Room, 1 King Bed, Ensuite

Highlights

Individually decorated

LED TV

Private bathroom

Hair dryer

Digital channels

Daily housekeeping

Desk

Wardrobe or closet

215 sq ft
Sleeps 3
1 King Bed

Basic Double Room, 2 Double Beds, Private Bathroom

Highlights

Individually decorated

LED TV

Private bathroom

Hair dryer

Digital channels

Daily housekeeping

Desk

Wardrobe or closet

215 sq ft
Sleeps 4
2 Double Beds

Superior Double Room, 2 Double Beds, Private Bathroom

Highlights

Individually decorated

LED TV

Private bathroom

Hair dryer

Digital channels

Daily housekeeping

Desk

Wardrobe or closet

215 sq ft
Sleeps 4
2 Double Beds

Similar properties

Superior Room, 1 King Bed | View from room

Free parking
Free WiFi
Restaurant
Bar

$22 nightly

Nov 4 - Nov 5

Total with taxes and fees

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About the neighborhood

Av Presidente Juárez 2009, Los Reyes Iztacala, Tlalnepantla de Baz, MEX, 54090

What's nearby

Mundo E Shopping Center - 7 min drive - 2.7 km
Mexico City Arena - 8 min drive - 5.7 km
Plaza Satelite Shopping Center - 9 min drive - 4.5 km
Toreo Parque Central - 15 min drive - 12.8 km
Basilica of Our Lady of Guadalupe - 20 min drive - 20.3 km

Getting around

Benito Juarez International Airport (MEX) - 35 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 45 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 58 min drive
Tlalnepantla de Baz Station - 4 min drive
San Rafael Station - 6 min drive
Mexico City Fortuna Station - 7 min drive

Restaurants

‪Tacos Don León - ‬13 min walk
‪Barbacoa Alex - ‬13 min walk
‪Pasteleria Macram - ‬11 min walk
‪Antojitos Mexicanos Doña Trini - ‬11 min walk
‪Tacos de Carnitas "El Paisa - ‬8 min walk

About this property

Hotel Santa Cruz

Hotel Santa Cruz puts you within a 10-minute drive of Mexico City Arena and Plaza Satelite Shopping Center. For a bite to eat, guests can check out Comedor Los Tulipanes, which serves breakfast, lunch, and dinner. Also, Basilica of Our Lady of Guadalupe and Angel of Independence Monument are within a short drive.

At a glance

Hotel size

- 100 rooms

Arriving/Leaving

- Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 1:00 PM
- Contactless check-out available

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free secured, covered onsite self parking
- Wheelchair-accessible parking on site

Other information

- Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:30 AM
Restaurant
Bar/lounge

Working away

24-hour business center

Services

24-hour front desk
Tour/ticket assistance
Luggage storage

Facilities

Banquet hall

Accessibility

Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchairs available on site
Stair-free path to entrance

Room amenities

Be entertained

42-inch LED TV
Premium digital channels

Home comfort

Iron/ironing board (on request)

Sleep well

Bed sheets provided

What to enjoy

Individually decorated

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi

More

Daily housekeeping

Special features

Dining

Comedor Los Tulipanes - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately MXN 65 to 90 for adults, and MXN 65 to 90 for children

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Hotel Santa Cruz Hotel

Hotel Santa Cruz Tlalnepantla de Baz

Hotel Santa Cruz Hotel Tlalnepantla de Baz

Frequently asked questions

Does Hotel Santa Cruz offer free cancellation for a full refund?

Yes, Hotel Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santa Cruz?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santa Cruz?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Santa Cruz?

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.

Are there restaurants at or near Hotel Santa Cruz?

Yes, there's an onsite restaurant, Comedor Los Tulipanes.

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Hotel Santa Cruz Reviews

6.8

Good

7.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

Jun 25, 2023

Good

10/10 Exceptional

Aug 18, 2024

More stuff low employees especially in the kitchen

fausto, 1-night trip

2/10 Poor

Sep 21, 2024

Got bed bugs from this hotel. Also room smelled terrible of cigarettes and even had ash tray in the room. Took our baby here and absolutely regret it.

Molly, 1-night trip

10/10 Exceptional

Nov 2, 2025

La limpieza s excelente!

Yair S, 3-night trip

8/10 Very good

Oct 20, 2025

Todo muy bien buena atención. La Srita. Daniela de recepción es muy eficiente, amable y te apoya en lo que necesites.

Victor, 1-night trip

8/10 Very good

Sep 17, 2025

Todo excelente, limpieza, ubicación solo el servicio a la habitación no lo atendieron ya que solicitamos cena a la carta y nunca la llevaron

BEATRIZ, 1-night trip

6/10 Good

Aug 31, 2025

Mucho ruido y no dejan dormir

Había mucho ruido, se escucha todo los de las habitaciones al rededor en la mañana, el personal hacen el aseo con música a todo volumen.

Alexi j, 1-night trip

8/10 Very good

Jul 24, 2025

bien

Ariel, 1-night trip

2/10 Poor

Jun 6, 2025

No me respetaron la reservación, y cuando llegue me dijeron que la habitación ya estaba ocupada pero que me podian dar una suit doble por un costo extra, siendo exactamente la misma que vi en la foto cuando reservé por un costo mayor al inicial

Raul, 1-night trip

6/10 Good

Apr 8, 2025

El hotel está limpio, las empleadas (recepción y cocina, las que me tocaron a mi) son apáticas y hasta groseras, estuve dos noches y una de ellas los huéspedes de al lado, con música fuerte a las casi una de la mañana, en recepción les marcaron y les dijeron que bajarán su volumen, pero finalmente a los huéspedes les valió y yo creo a recepción tambien, pues todo siguió igual, no dormí en toda la noche, la verdad mucho ruido a tempranas horas, no se puede descansar. Las instalaciones buenas

griselda, 2-night trip

10/10 Exceptional

Mar 2, 2025

8/10 Very good

Feb 17, 2025

Excelente en todo

Leandra Isabel, 4-night trip

2/10 Poor

Jan 25, 2025

Very bad property. Bad personal. Dirty and personal - Housekeeping touch my belongs and stole items and I request to talk to the manager and front desk never contact me with the manager. All of them are the sesame thing DON'T RECOMMEND THAT HOTEL. I abandoned the hotel today January 23th, 2025 and move to another hotel. They touch and stole my belongs when I was in hospital for surgeries. Very disappointed 😞☹️

Mayra, 7-night trip

6/10 Good

Dec 11, 2024

No

CRISTIAN, 4-night trip

10/10 Exceptional

Dec 10, 2024

.

Pedro, 1-night trip

2/10 Poor

Nov 27, 2024

Hice la reserva por medio de Expidia, llegue de mi viaje al hotel a las 3:30pm y dijeron que no tenian nada disponible. Entonces para que hacer reservas?

Nayverk Jose, 1-night trip

8/10 Very good

Nov 26, 2024

Solo tenía problemas para llegar, pero por todo lo demás está bien, las camas limpias y amplias, el baño bastante aceptable, el personal de recepción son un amor de persona y si no fuera por las reglas hubieran jugado UNO conmigo, una vista hacia el exterior que deja mucho que desear pero mi experiencia fue bastante buena:D

Mauricio, 2-night trip

8/10 Very good

Nov 22, 2024

Good for a 1 night stay.

Good for a 1 night stay. I was afraid of some of the bad reviews, but nothing like that existed for me.. It was clean and comfortable. My room had a bit of the bleach smell. There was a place to eat that was open late right in the hotel.

Patricia, 1-night trip

4/10 Fair

Nov 18, 2024

Muy ruidoso.

Habia mucho ruido de niños corriendo y gente hablando fuerte y gritando. Había estado antes en el hotel y en general bien, pero en esta ocasión muy incómodo tanto ruido.

1-night trip

8/10 Very good

Nov 17, 2024

Pasamos una noche ahí en general bien

Maricela, 1-night trip

4/10 Fair

Nov 15, 2024

El persona de recepción es poco amable

Lizeth Eloisa, 1-night trip

10/10 Exceptional

Nov 7, 2024

Buena atención

Carlos, 1-night trip

2/10 Poor

Nov 7, 2024

Está bien la propiedad solo que mi reservación no existía según la recepcionista

Gustavo, 1-night trip

8/10 Very good

Nov 6, 2024

Es básicamente un hotel de paso, aunque con instalaciones en buen estado en general. Por el costo bastante asequible, puede ser una opción si no se llevan niños. Los alrededores es zona industrial así que no hay negocios cercanos. Me pareció bastante limpio. Hay estacionamiento en el sótano.

HUGO ERICK, 1-night trip