Aparthotel

Heaven Hotel

Aparthotel with outdoor pool, near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, toaster, cookware/dishes/utensils

40-inch Smart TV with digital channels, TV

Full-size fridge, microwave, toaster, cookware/dishes/utensils

Heaven Hotel, near Quinta Avenida, offers a refreshing retreat with an outdoor pool and children's pool. Enjoy sun loungers and umbrellas by the pool or unwind on the terrace. With laundry facilities, 24-hour front desk services, concierge services, in-room WiFi and helpful staff praised by guests.

Exceptional

Popular amenities

Pool
Kitchen
24/7 front desk
Laundry facilities
Refrigerator
Non-smoking

Main amenities (11)

20 smoke-free apartments
Daily housekeeping
Outdoor pool
Children's pool
Terrace
24-hour front desk
Air conditioning
Communal living room
Front-desk safe
Self-serve laundry
Concierge services

Feel at home (6)

Children's pool
2 bedrooms
Kitchen
Private bathroom
Separate dining area
Television

$66 nightly

Dec 5 - Dec 6

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Nov 30 - Dec 1

Tomorrow

Dec 1 - Dec 2

All rooms

2 beds

3+ beds

Showing 2 of 2 rooms

Apartment, 2 Bedrooms

Highlights

Balcony

Separate dining area

Air conditioning

Kitchen

Full-sized refrigerator/freezer

Smart TV

Washer/dryer

2 bedrooms

2 bedrooms
Sleeps 6
1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

Family Apartment

Highlights

Balcony

Separate dining area

Air conditioning

Kitchen

Full-sized refrigerator/freezer

Smart TV

Washer/dryer

Blackout drapes/curtains

2 bedrooms
Sleeps 3
2 Queen Beds

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Pool
Airport transfer
Free parking
Free WiFi

$76 nightly

Dec 18 - Dec 19

Total with taxes and fees

Pool
Kitchenette
Free parking
Free WiFi

$44 nightly

Dec 4 - Dec 5

Total with taxes and fees

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About the neighborhood

Av. Xcalacoco Manzana 022 Lote 55-1, Predio Los Matorrales, Playa del Carmen, QROO, 77710

What's nearby

Gran Coyote Golf - 2 min drive - 1.4 km
Playa Xcalacoco - 4 min drive - 1.8 km
Playa del Carmen Main Beach - 10 min drive - 7.4 km
Xcaret Eco Theme Park - 22 min drive - 16.9 km
Maroma Beach - 24 min drive - 14.0 km

Getting around

Cancun Intl. Airport (CUN) - 45 min drive
Tulum Intl. Airport (TQO) - 103 min drive
Cozumel Intl. Airport (CZM) - 13.2 miles/21.3 km

Restaurants

‪Amaranto - ‬4 min drive
‪Restaurante Hacienda - ‬20 min walk
‪El Beso Pool Bar - ‬18 min walk
‪Piano Bar - ‬5 min drive
‪Mike’s Coffee - ‬5 min drive

About this property

Heaven Hotel

When you stay at Heaven Hotel, you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. An outdoor pool and a children's pool are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers love the helpful staff.

At a glance

Property size

- 20 apartments

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: noon
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Onsite parking available only on request
- Wheelchair-accessible parking and van parking on site
- Onsite parking includes off-street options

Other information

- Smoke-free property

Property amenities

Pool/Spa

Outdoor pool
Sun loungers
Umbrellas

Internet

Free WiFi

Parking and transportation

Onsite parking available only on request
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Family friendly

Children's pool

Kitchen

Refrigerator (full size)
Microwave
Toaster
Cookware/dishes/utensils

Bedrooms

Bed sheets provided

Bathrooms

Shower
Rainfall showerhead
Shampoo
Towels provided
Toilet paper
Hair dryer
Soap

Living spaces

Dining room

Entertainment

40-inch Smart TV with digital service

Outdoor areas

Balcony
Terrace
Outdoor furniture

Laundry

Washer/dryer
Laundry facilities

Comfort

Air conditioning
Ceiling fan

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Smoke-free property

Services and conveniences

Concierge services
Daily housekeeping
Safe
Window screens
Iron/ironing board
Blackout drapes/curtains
Safe at front desk
Wet bar
Mosquito nets
24-hour front desk

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit

General

20 rooms

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

Parking

Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

Pool access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

This property is professionally cleaned.

Property Registration Number 117096

Also known as

Heaven Hotel Aparthotel

Heaven Hotel Playa del Carmen

Heaven Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Heaven Hotel offer free cancellation for a full refund?

Yes, Heaven Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.