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Hotel Retama Machupicchu

3.0 star property
Hotel within walking distance of Aguas Calientes Hot Springs

Choose dates to view prices

Located near Aguas Calientes Hot Springs, Hotel Retama Machupicchu offers a serene retreat with a lush garden and dry cleaning services. Connect to in-room WiFi, enjoy cooked-to-order breakfast or take advantage of tour assistance from the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 12 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 12 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, 3 Twin Beds, Mountain View

Superior Triple Room, 3 Twin Beds, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Superior Triple Room, 3 Twin Beds, Mountain View

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
  • 15 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Habitación Doble Superior, 2 Twin beds

Habitación Doble Superior, 2 Twin beds | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Doble Superior, 2 Twin beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
  • 12 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Habitación Matrimonial Superior, 1 King bed

Habitación Matrimonial Superior, 1 King bed | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Matrimonial Superior, 1 King bed

7.2 out of 10
Good
(5 reviews)

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
  • 12 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Familiar Superior, 1 King bed & 1 Twin bed

Habitación Familiar Superior, 1 King bed & 1 Twin bed | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Familiar Superior, 1 King bed & 1 Twin bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
  • 12 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Similar properties

Front of property
Vilas Insight Hotel Machupicchu
  • Free breakfast
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 128 reviews
Vilas Insight Hotel Machupicchu
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About the neighborhood

Map
Avenida Hermanos Ayar 1303, Machu Picchu, Cusco, 0054

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Manco Capac Square - 4 min walk - 0.3 km
  • Aguas Calientes Hot Springs - 7 min walk - 0.6 km
  • Temple of the Condor - 12 min drive - 3.4 km
  • Temple of the Sun - 12 min drive - 3.4 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 47.2 miles/75.9 km
  • Machu Picchu Station - 4 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Inka Wasi - ‬3 min walk
  • ‪El Mapi - ‬3 min walk
  • ‪La Rivera Coffee Center - ‬1 min walk
  • ‪El Manu - ‬1 min walk
  • ‪Inti House - ‬1 min walk

About this property

Hotel Retama Machupicchu

Hotel Retama Machupicchu offers a fantastic location, putting you just a 5-minute walk from Aguas Calientes Hot Springs. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 11:00 AM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 9:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 5:00 AM–9:00 AM
  • Room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 per person
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for USD 40.0 per day
  • Airport shuttle service for children costs USD 60 (one-way)
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20603725426

Also known as

Hotel Hotel Retama Inn Machupicchu Machu Picchu
Machu Picchu Hotel Retama Inn Machupicchu Hotel
Hotel Retama Inn Machupicchu Machu Picchu
Retama Machupicchu Machu Picchu
Retama Machupicchu
Hotel Hotel Retama Inn Machupicchu
Retama Machupicchu
Hotel Retama Machupicchu Hotel
Hotel Retama Machupicchu Machu Picchu
Hotel Retama Machupicchu Hotel Machu Picchu

Frequently asked questions

Are pets allowed at Hotel Retama Machupicchu?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Retama Machupicchu?

Sorry, there's no onsite parking at Hotel Retama Machupicchu.

Is airport shuttle service offered by Hotel Retama Machupicchu?

Yes, an airport shuttle is available. The charge is USD 60 per vehicle one-way.

What are the check-in and check-out times at Hotel Retama Machupicchu?

Check-in start time: 11:00 AM; Check-in end time: midnight. Check-out time is 9:00 AM.

What is there to do at Hotel Retama Machupicchu and nearby?

Hotel Retama Machupicchu has a garden.

What's the area around Hotel Retama Machupicchu like?

Hotel Retama Machupicchu is a short 4-minute walk from Machu Picchu Station and 5 minutes' walk from Aguas Calientes Hot Springs.

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Reviews

Hotel Retama Machupicchu Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with many guests praising its quality, variety, and generous portions. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
River
Train station
Bed
Bathroom
Location
Hot springs
Family friendly

Reviews

10/10 Exceptional

Great
Aroldo, 1-night trip

10/10 Exceptional

The staff were wonderful, room was clean and the location was close to everything. There is no hot water.
Caroline, 1-night trip

10/10 Exceptional

The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
megan, 1-night trip

10/10 Exceptional

This hotel is the perfect place to stay while in Machu Picchu. Easy to find, good breakfast, nice garden
Christine, 1-night trip

8/10 Very good

Friendly staff, big rooms, nice town.
Guillermo, 1-night trip

10/10 Exceptional

Amazing area. Would recommend!
James, 4-night trip

10/10 Exceptional

Good hotel, clean, good service, very close to the main attraction.
YURY, 1-night trip

8/10 Very good

Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
Sharlyn, 2-night trip

10/10 Exceptional

We loved how quiet and love the room was! The staff was also super helpful and polite. Highly recommended hotel.
Angela, 1-night trip

10/10 Exceptional

Great staff and service!!!
Matthew, 1-night trip

10/10 Exceptional

Nice place
Alba, 1-night trip

10/10 Exceptional

everything is good there
ARNALDO, 1-night trip

10/10 Exceptional

This place was an amazing host for me and my friends on our trip to Machu Picchu
Alex, 1-night trip

10/10 Exceptional

Romantic setting within the town with ease of access to everything.
Richard, 1-night trip

6/10 Good

B
Joel, 1-night trip

10/10 Exceptional

Nice place for an overnight stay for Machu Picchu trip. The room was clean but smaller than I have expected. The staff was very friendly and welcoming!
Salih, 1-night trip

10/10 Exceptional

The staff were great. Very attentive and very sincere. The room and the tv entertainment option was great.
Kamalanathan, 2-night trip

10/10 Exceptional

Clean

6/10 Good

The room has a piece of window missing! It was noisy at night. Also the shower drainage is blocked.
1-night trip

10/10 Exceptional

Kind and Caring Staff

We had a wonderful stay at Hotel Retama Machupicchu. We were catching the earliest bus possible to Machu Picchu, and the front desk woman was able to accommodate us with a packed brown bag breakfast, luggage storage, and directions. After our excursion and (difficult) hike, she even let us rest our feet, unwind, and charge our phones in the lobby while we awaited our train. She was kind and helpful in making our time in Aguas Calientes a success.
Kremer, 1-night trip

6/10 Good

Dissapointed

I choosed ths hotel due to the Reviews and I am dissapointed, staff not friendly, room small, noisy, I was able to hear whatever happend in the building including my neightborh shower, see the lights. Breakfast was standart, nothing amazing, no eggs, etc
Juan, 1-night trip

2/10 Poor

Very poorly maintained. Had a bad odour
Sirisha, 1-night trip

6/10 Good

the room was not cleaned the other day and there was a musty smell.
Christiano, 2-night trip

6/10 Good

Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
Suzanne, 1-night trip

4/10 Fair

We were moved to Hotel Tara

This was a truly disappointing experience. We were taken to a different hotel and told the Retama was fully booked. This didn't make sense as we had booked in advance and multiple rooms were still listed as available on Hotels.com and other booking sites. The room we were given was directly onto the road at ground level with people walking past and their conversations audible. When we complained we were given a room on the top floor, which also smelled of damp and the noise from the river was very loud. There were no tea or coffee making facilities in the room. We were initially told breakfast would be in another building a walk away but in the morning it was by reception. The buffet was extremely basic with items not replenished after 4 guests had emptied them.
Mukesh, 1-night trip