"The setting of the hotel is superb – nice beach (the water has great mineral quality to it), different walks at the door step (Congo-Nile trail or lakeside paths, coffee washing station nearby is great to visit). The food is excellent (from the local vegetable and fruit garden) and rooms are spacious and well-maintained.
The downsides are 11 km of dirt track in poor condition (allow extra 10-15 min relative to google maps estimate) and rooms can be too warm at night (24C at night, no aircon)
"
"The setting of the hotel is superb – nice beach (the water has great mineral quality to it), different walks at the door step (Congo-Nile trail or lakeside paths, coffee washing station nearby is great to visit). The food is excellent (from the local vegetable and fruit garden) and rooms are spacious and well-maintained.
The downsides are 11 km of dirt track in poor condition (allow extra 10-15 min relative to google maps estimate) and rooms can be too warm at night (24C at night, no aircon)
"
"Die Zimmer/Häuser sind riesig, auch Familien haben mehr als genug Platz. Highlight ist die Außendusche, vor allem und gerade auch bei schlechterem Wetter. Der Blick über den See, herrlich. Toll fanden wir auch, dass man das Essen an einer langen Tafel einnimmt und so Menschen aus aller Welt kennenlernt. Philippe ist ein toller Gastgeber, der uns viele tolle Tipps für unsere weitere Reise durch Ruanda gegeben hat. Die Tageswanderung mit Philippe als Guide durch die umliegenden Dörfer mit...
"Die Zimmer/Häuser sind riesig, auch Familien haben mehr als genug Platz. Highlight ist die Außendusche, vor allem und gerade auch bei schlechterem Wetter. Der Blick über den See, herrlich. Toll fanden wir auch, dass man das Essen an einer langen Tafel einnimmt und so Menschen aus aller Welt kennenlernt. Philippe ist ein toller Gastgeber, der uns viele tolle Tipps für unsere weitere Reise durch Ruanda gegeben hat. Die Tageswanderung mit Philippe als Guide durch die umliegenden Dörfer mit...
"La disponibilité du personnel et l'accueil. M'y wife arrived very because of her flight, the Hotel provide her an accommodation (very early Check-end)... The breakfast, very good and a lot of choice
Thanks for all"
"La disponibilité du personnel et l'accueil. M'y wife arrived very because of her flight, the Hotel provide her an accommodation (very early Check-end)... The breakfast, very good and a lot of choice
Thanks for all"
"What a charming and relaxing stay I had at this lodge. I brought friends and we had a marvelous time!
The staff was excellent. Everything was clean. The food was very good. Great location. On a main road so easy to get to.
I would stay here again. "
"What a charming and relaxing stay I had at this lodge. I brought friends and we had a marvelous time!
The staff was excellent. Everything was clean. The food was very good. Great location. On a main road so easy to get to.
I would stay here again. "
"Amazing hotel and extremely affordable. This for sure the very best location in Giseny. The hotel is directly at the lake. Walkable to the public beach and pretty much everywhere.
The breakfast was amaizng and all the staff memebers were very friendly anddemonstrated solid hospitality skills.
I loved everything about this trip."
"Amazing hotel and extremely affordable. This for sure the very best location in Giseny. The hotel is directly at the lake. Walkable to the public beach and pretty much everywhere.
The breakfast was amaizng and all the staff memebers were very friendly anddemonstrated solid hospitality skills.
I loved everything about this trip."
"There is no beach and the gate was shut when I arrived and had to wait an hour. The phone number was disconnected and there was a chicken that made noise waking me up 3 am. Not impressed "
"There is no beach and the gate was shut when I arrived and had to wait an hour. The phone number was disconnected and there was a chicken that made noise waking me up 3 am. Not impressed "
"A lake shore property, near a small sandy beach. Amazing view of lake and boats. Selection of fruits and juice in breakfast is amazing. Rooms and toilets and furniture are dated and can be improved a lot. "
"A lake shore property, near a small sandy beach. Amazing view of lake and boats. Selection of fruits and juice in breakfast is amazing. Rooms and toilets and furniture are dated and can be improved a lot. "
"The staff was friendly and very attentive. The rooms and facilities were clean and comfortable.
Spackling and painting are needed in the stairwell leading to the 2nd, as well as the 2nd floor corridor. Nonetheless, I would stay there again on future trips. "
"The staff was friendly and very attentive. The rooms and facilities were clean and comfortable.
Spackling and painting are needed in the stairwell leading to the 2nd, as well as the 2nd floor corridor. Nonetheless, I would stay there again on future trips. "
"The views are great
However Two of the three rooms had stuffed drains in the bathrooms that caused flooding on the floor. The staff left the key for one of rooms that they had to rearrange to seperate beds upon arrival locked in another room causing the teens to have to wait along time
To get into their room. The service for towels and room arrangements was slow
And the bathrooms need maintenance and updates
"
"The views are great
However Two of the three rooms had stuffed drains in the bathrooms that caused flooding on the floor. The staff left the key for one of rooms that they had to rearrange to seperate beds upon arrival locked in another room causing the teens to have to wait along time
To get into their room. The service for towels and room arrangements was slow
And the bathrooms need maintenance and updates
"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Safe Haven Apartments is a place that truly lives up to its name. It offers the perfect mix of comfort, privacy, and convenience. The location is excellent—quiet and secure, yet close enough to everything you need.
From the moment you walk in, you notice how spacious, clean, and thoughtfully arranged the apartments are. The design is modern yet cozy, making it easy to feel at home right away. Each detail, from the comfortable beds to the well-equipped spaces, shows real care for guests’ comfort.
What makes the stay even more special is the hospitality of the staff. They are genuinely kind, professional, and always available to assist with a smile. Add to that the tasty breakfast and fresh meals, and every day starts on a perfect note.
This place is not just an apartment—it’s a retreat where you can relax in peace after exploring the city. In my opinion, Safe Haven Apartments sets a new standard for quality and comfort in Africa. It delivers an experience that is not only reliable but also feels truly special, making it a place I would return to without hesitation.
"
"The staff made us feel like VIPs from the moment we arrived. The rooftop dining experience was unforgettable - grilled fish, fresh juice, and a view that looks like a postcard. Conveniently close to the border if you're exploring both countries."
"The staff at this property were extremely nice and friendly. The journey from Kigali however was stressful. I recommend renting a jeep or a car with high tires as the roads leading to the accommodation are bad. "
"The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in they keep asking to show proof that you paid which is absurd and ridiculous. Other than that the place is beautifu. From hotel to city center by moto taxi is RFW1,000, don't pay more. Boat ride outside of the hotel is RWF15,000 for one hour. I would not recommend hot spring because is not hygienic, dirty and trashy. "
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August and February are typically the warmest months in Ruhango when the average temp is 68°F. November and December are the coldest months when the average temperature is 66°F. April and November are the months with the most rain.
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