"Truly heartwarming stay at Solaria Hotel
I don’t usually write long reviews, but this one deserves it!
If you don’t want to read it all: Highly recommend Solaria Hotel — amazing staff (especially Daria and Susan) and wonderful service. It’s now my No.1 hotel to return to in Hanoi!
We stayed one night before heading to Ha Long Bay to celebrate my mother’s 80th birthday. Ms. Daria made everything smooth and warm — from check-in to even singing a birthday song for my mom! The cake was lovely, and our room was cozy and peaceful.
That night, an ATM ate my card, and Ms. Susan helped me like a true professional — arranging everything so I could get it back later. Even after checkout, she kept checking on me via WhatsApp! I was really touched by her care.
Also, the spa was incredible — my parents said it was the best massage they had in Vietnam, even compared to the pricey ones!
I later stayed at another hotel but missed Solaria so much. Tried to rebook but it was already full — and I can totally see why.
Warm staff, genuine care, and unforgettable service.
💛 Thank you, Daria and Susan — you made our trip truly special!"
"사파-하노이 간 버스에 핸드폰을 놓고 내려 호텔 도착하자마자 직원에게 도움을 요청하였는데 친절하고 적극적인 도움으로 무사히 되찾을 수 있었습니다. 덕분에 여행을 아름답게 마무리할 수 있어 감사했습니다.
주요 관광 스팟을 도보로 이동할 수 있는 최적에 위치해 있어 편안한 하노이 여행을 할 수 있었고 특히 루프탑 수영장은 아담하지만 하노이 전경을 감상 할 수 있는 훌륭한 스팟입니다.
한 분도 빠짐없이 직원 분들 모두 친절하고 전문적이며 다시 하노이 여행을 간다면 망설임 없이 다시 찾고 싶은 호텔입니다. "